from check in to check out the pool water could not be filled because it was leaking
from the beginning I asked the receptionist not to be given a leaking pool again.
oh instead I was given a leaking one again
as a result I only soaked my feet, it was a waste to pay a lot for the onyx room type.
when I arrived, the pool edges were still dirty from renovations, the remaining cement was not cleaned. the room was not prepared before being given directly to the customer.
the bathroom faucet was also rusty, there were lots of ants on the bed.
wanted to ask to move but it was already night, I felt sorry for the children who were tired.
and one more thing that was the WORST!!!, the technician
climbed the side wall which was indeed the outdoor pool and I was changing clothes and he saw me naked.
If employees want to ask about customer problems, they should go through the front door, not climb from the back wall 😡