Overall Ratings & Reviews The Spires Serviced Apartments Cardiff

Great location. Clean and comfortable room with very easy access arrangements. Very good communication with owners.

Lovely property, so clean and spacious. And less then 10 mins to city centre. Even had a call before arriving to explain how check in works. Amazing!

Amazing stay as always, feels homely

It’s a great place in a great location, I wish the parking restrictions were made clearer as we ended up paying an extra £50 to park in Sophia Gardens for 2 nights. I would definitely stay again I would just be sure to book the parking next time.

Was a really nice place. For the price of a small hotel room you can get a whole apartment. We didn't use the kitchen but looked like good quality. The bed was very comfortable and the bathroom clean. We did self check in so the codes to access the building and the room key was sent via WhatsApp. Communication from the Spires team was great. Would definitely recommend and stay again.

We were in Cardiff Xmas shopping . So the apartment was an excellent location . Really great place to stay

Perfect location! Would have been good to have been told about pre booking the parking. But apart from that was a lovely stay 5 minutes walk to the castle and stadium.

All smooth. First time staying. Excellent

One night stay. No problems with the accom. Good location

Fantastic apartment, parking spaces were tight but we were warned about this. Very clean, comfy, amazing shower, perfect for our mini break in Cardiff.

Very pleased

Spacious and comfortable.

The property location is fantastic, it's a lovely walk into the city and at the right end of the city for eating etc. The property is spacious and well laid out and you get a lot of amenities. However we walked into the property and there were dirty towels on the floor, the beds were twins put together when it was advertised as a double and it was incredibly uncomfortable. The shower tray didn't drain making it extremely difficult to have a shower, we complained about this via email and whatsapp and the only response was on the sunday 15 minuets check out on the Sunday. They do say no one mans reception on the weekend which is fine, but the correspondence does say emails and whatsapp will be monitored. The parking, there are 7 spaces we were in space 7. This was without a doubt the most difficult car park I have ever had to navigate. It's so tight its a joke the only way we could get in our space was due to thankfully no one being in space 5 and 6. If I didn't use these spaces I would not have been able to get in at all.

Room was like an absolute furnace (baby monitor showed 26 degrees in November, despite windows being open, radiators off and a fan on, almost impossible to sleep, especially when combined with what I can only presume was Usain Bolt training in the corridors most of the night and what felt like a floodlight shining in from outside. The accommodation itself was nice and well equipped but I would struggle to recommend after having one of the worst nights sleep I have ever had

Lovely clean apartment. Great location for city centre. Excellent communication from owner. Cannot fault.

Easy check in/out.

Can't give a full review as although we booked in May, our booking was cancelled by The Spires the day before. We were provided with alternative accommodation which we hhad no real choice to take due to thr short notice. This was very nice but a lot smaller and was a room only - not the apartment services we had originally booked. It is my guess is that the hotel, realising that there was international cricket on, found they could make more money from the room, so cancelled our booking.

What a beautiful place to stay, the hotel and the town is wonderful. The only thing that disappointed us is we were not staying longer. Our check in was smooth and the gentleman was very pleasant. It is nice and close to lots of shops, food, and local talents. A great experience

Great location

My apartment was perfect. Comfy bed, great shower, plenty of space. Everything you could need including iron, coffee, tea etc. Only a 10 minute walk into the city centre. I will definitely stay here again Only two things meant this wasn't a 5 star review. Hotels.com did not advise that the car park had to be booked separately. And the communal areas didn't smell very nice.