Hotel Luma by Kavia Cancun

Explore Hotel Luma by Kavia Cancun
8.6
Very Good
From 542 reviews
Cleanliness

9.0

Room Comfort

8.4

Service and Facilites

8.6

Traveler Reviews Hotel Luma by Kavia Cancun

Number of reviews per page
20
40
Top reviews
Joshua
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6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Pros: location, price, and cleanliness are the pros. This property is in a great location. If you are lgbtq+ it is located where everything is at. You're right across the street from the big club 11:11, A drag bar less than a minute away, & a small bathhouse (daga club) couple blocks away. I walked around at night and it was completely safe in the area. I wouldn't make it obvious you're a tourist tho. I didn't get asked for money the whole weekend. There are also police all over that area at night. The bus line takes you straight to the beach or taxis are around $7 if you use uber. Lots of Street vendors and food nearby. Cons: extra guests, no washcloths, You have to ask for a blanket. In Mexico you can't flush toilet paper. I got stopped by the front desk clerk when bringing a guy home from the club. She said that my reservation was for one person only. I explained to her I had two people on my reservation, I was just traveling alone & wanted me to pay extra for him to come in. I brought him upstairs and when we went down she said it was okay because she found my reservation. Just make sure you book for extra people if you plan on bringing anybody to your hotel. The next day I explained to the front desk clerk that I'm on vacay & may bring a guy back for fun and I have two on my reservation. She said it was ok. So I would just communicate with them so they know that you may bring somebody in, otherwise they'll stop you and ruin the mood. 😂
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FELIPE
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with Partner
6.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

M
Bola
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6.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Property is located in Tulum, downtown, accessible to transportation, restaurants and stores. Room is clean, but no amenities such as microwave and portable fridge. The staff are welcoming and nice.
Bonnie
8.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Located very close to the downtown bus station. We didn't have a car but I did notice a parking lot out the back. The only take away is that there was a night club across a side street and it was noisy at night.. and no pool.
Omar
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

Very convenient, fast check in and check out
jared
10.0
/10
Reviewed 41 week(s) ago

Hotels.com verified review

Awesome
Vicki
8.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

Very small room, small double bed. Hard mattress and pillows not comfortable. Breakfast was very good.
Amy
icon-Friends and family with Friends
Friends and family with Friends
8.0
/10
Reviewed 42 week(s) ago

Hotels.com verified review

Room is clean staffs were friendly
Amy
icon-Friends and family Family
Friends and family Family
8.0
/10
Reviewed 44 week(s) ago

Hotels.com verified review

Clean and friendly staffs Nice location for transportation and local food 😍
STEVEN BARON
8.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

Room was clean but we just had a sheet to cover us
ariel
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Leisure
4.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

Location too noisy
Orlando
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Business
10.0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

This place is an amazing place to stay. It’s conveniently located, with nice rooms and friendly, professional staff. There are also many dining options nearby, and I feel safe in the area.
Orlando
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Business
10.0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

Espectacular, supera a los hoteles que le rodean, las habitaciones amplias, limpias, modernas, ya sea que estés por pocos días o varios días, lo recomiendo. El personal muy amable.
Pablo
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 56 week(s) ago

Expedia Group verified review

Great affordable rooms, great staff.
Nezil
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8.0
/10
Reviewed 56 week(s) ago

Hotels.com verified review

Great location near to ADO bus station and restaurants in downtown Cancun
Edgar eduardo
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with Partner
8.0
/10
Reviewed 58 week(s) ago

Hotels.com verified review

Clean, close to dining options.
Vinod K
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Business
6.0
/10
Reviewed 58 week(s) ago

Hotels.com verified review

Not very comfortable stay and staff not very friendly.
Luis
8.0
/10
Reviewed 66 week(s) ago

Expedia Group verified review

Missing blanket
Yusniel
icon-Business
Business
10.0
/10
Reviewed 67 week(s) ago

Expedia Group verified review

Nice room
Yanet
10.0
/10
Reviewed 68 week(s) ago

Expedia Group verified review

Great
Number of reviews per page
20
40