The location is nice,The room was clean but the floor lamp didn't work and the sheets had a burn mark on them. I Went to the front desk to report it to get them changed out and ordered 2 cups of hot water for tea while I was waiting. We never received a new set sheets. I received the hot water to make tea and was charged for 2 teas even though I had my own tea bags and just needed hot water to brew it. The kitchen seems to have zero exhaust hoods so it's smoky all through out the hotel. You would think being in the Basque Country you would have a great breakfast but it was the equivalent to a generic American hotel breakfast. The staff was nice enough to refund us the money they charged us for the hot water the next morning. With just a little more attention to details and the hotel would make it a better stay.
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Timothy
10.0
/10
Reviewed 44 week(s) ago
Hotels.com verified review
Nice quiet location just off the main N260, last stop just before Bilbao good restaurant and lovely surroundings.
Miguel
10.0
/10
Reviewed 86 week(s) ago
Hotels.com verified review
El hotel es confortable, y tiene una bonita vista panorámica del paisaje, y el servicio es excelente.
Michael
Friends and Family
10.0
/10
Reviewed 87 week(s) ago
Hotels.com verified review
Always stop with our 2 dogs on way back and forth from UK to Portugal. We love the quiet area in the mountains. The home cooked meals are a treat as well.
Peter
10.0
/10
Reviewed 98 week(s) ago
Hotels.com verified review
We enjoyed the peace and solitude as well as nearness to our hiking near the Sanctuary.
Michael
10.0
/10
Reviewed 100 week(s) ago
Hotels.com verified review
Great small hotel with lively restaurant
Richard
10.0
/10
Reviewed 181 week(s) ago
Hotels.com verified review
Hotel surroundings are amazing, hotel is excellent and the food is too. Staff were very helpful. Very good value for the price of rooms and food. Will definitely use this hotel again when travelling.
Vincent
10.0
/10
Reviewed 22 week(s) ago
Hotels.com verified review
Tout etait parfait merci et a bientot
Alexandra
8.0
/10
Reviewed 28 week(s) ago
Hotels.com verified review
Prima kamer, goed bed, hotel ligt uitstekend voor ontdekken van de omgeving en doen van mooie bikes. Eten is eenvoudig, eetzaal enorm lawaaiig, ontbijt eenvoudig, heerlijke koffie.
Laëtitia
4.0
/10
Reviewed 51 week(s) ago
Hotels.com verified review
Malgré un cadre agréable, notre séjour a été gâché par une clientèle peu respectueuse et soucieuse des autres. Personne a l’hôtel n’a trouver judicieux de les sensibiliser sur le confort des autres clients… très déçus
Jordi
Leisure with Partner
10.0
/10
Reviewed 77 week(s) ago
Expedia Group verified review
Con alrededores preciosos, instalaciones limpias y silenciosas y servicio excelente!
José Cristóbal
10.0
/10
Reviewed 87 week(s) ago
Hotels.com verified review
Muy buena
fabiana
10.0
/10
Reviewed 87 week(s) ago
Hotels.com verified review
ringraziamo di cuore la persona che ci ha accolto al check in. Molto cortese ed in grado di fornirci tantissime info sulla zona
Verified traveler
8.0
/10
Reviewed 88 week(s) ago
Hotels.com verified review
El personal quitando la chica de recepción los demás no son muy simpáticos que digamos, la comida del fin de semana es lo mas parecido a un atraco a mano armada, si por lo menos estuviera buena. El entrecot es una suela de zapato que no la tienes que cortar con una motosierra y el rape solo tiene el nombre. En fin no se puede tener todo.
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Elfi
10.0
/10
Reviewed 88 week(s) ago
Expedia Group verified review
tolles hotel ruhig und mit hund genial. schöne zimmer sehr gute Matratzen gute bettwäsche und sehr sauber. vielen dank.
Isaias
with Partner
10.0
/10
Reviewed 89 week(s) ago
Expedia Group verified review
La ubicación
Alberto
10.0
/10
Reviewed 89 week(s) ago
Hotels.com verified review
Genial fue nuestra estancia! Todo muy limpio, agradable, el personal muy amable. La única pega fue la cena en que tardaron más de una hora en servirnos la comida, fue por el exceso de aforo.
Miguel
10.0
/10
Reviewed 91 week(s) ago
Hotels.com verified review
Man kann Golf spielen üben sehr schön viel Natur
José Antonio
Leisure with Partner
8.0
/10
Reviewed 133 week(s) ago
Expedia Group verified review
Todo muy bien.
Olga
10.0
/10
Reviewed 193 week(s) ago
Hotels.com verified review
Inmejorable calidad precio ..limpieza y comodidad.entorno precioso y tranquilo.