Amazing stay, beautifully breakfast buffet

Day 1 on arrival, room was ice cold even after around 45 minutes. Reception then gave us a small electric heater which helped put the temperature higher. For the rest all good, with clean bathroom.

Yes

Nohing really stood out...room was clean but bathroom was mouldy, especially in the shower

Excellent check in service. Breakfast ok. Room very good but no cleaning service unless requested.

Very clean larger rooms, and the bed is very comfortable. We booked a Queen room with breakfast and everything was above average. The staff are all amazing and very helpful. The train is 45 seconds out the front door, and is very easy to get into the city, airport, or any place from there. A lot of good places to eat at within a 4-10 minute walk. We will be staying here again on our future trips to the Netherlands for sure.

Alles wunderbar 👏👏👏

The hotel staff was friendly and helpful. The rooms were clean and comfortable. Modern and with all the usual amenities. The breakfast was good. Plenty options. The water didn't get very hot in the shower though. The lobby from time to time would be a bit dirty as leaves and bits of paper would be on the floor. I guess they could up the anty relative to housekeeping during the day. But it was close to the train and shopping center right across the street. They were restaurants and convenience stores right around so its a good spot. We stayed Sept 10th-12th and it was a comfortable stay. Definitely recommend.

Air conditioner never works correctly

Bed comfort horrible. A sofa bed for 1 child suitable, this with 2 children! You should inform clients , that a big group of single ‘nrefugees’n frin Africa is occupying the hotel.. Try to sit in the terrace outside in the evening between these special guests, smoking and not consuming anything. Never go here again!

Great hotel. Right next to the train to go into Amsterdam.

Very mean

Good

Nice hotel and structure. Clean. Good employees

Great service at checkin, in the restaurant for dinner and a well laid out breakfast. Nothing high end, instead good consistent quality, everything working clean and efficient.

We happened to move the beds and we have never seen anything so dirty. Additionally, the breakfast was disappointing. Everything was the cheapest bake-off. Furthermore, the staff couldn't keep up, so there were constantly missing clean cups and glasses. Moreover, many of the trays and bread baskets were empty.

We were three persons but got one big bed the first night, without any compensation. They said that they didn’t have any ekstra bed. The cups in the room were never washed and they didn’t provide coffee and teabags everyday.

Improve on your staff attitudes towards your customer especially foreigner customer

Nice hotel with helpful and friendly staff. Good breakfast. Comfortable beds in clean and nice rooms. Located a bit outside Amsterdam but only walking distance to the train which is easy to use.

Great hotel directly opposite a train station. One thing I didn't like was that it was very far from Amsterdam itself, but this is no reflection on the hotel itself.