Overall Ratings & Reviews Holiday Inn Express ALMERE by IHG, an IHG Hotel

Very mean

Good

Nice hotel and structure. Clean. Good employees

Great service at checkin, in the restaurant for dinner and a well laid out breakfast. Nothing high end, instead good consistent quality, everything working clean and efficient.

We happened to move the beds and we have never seen anything so dirty. Additionally, the breakfast was disappointing. Everything was the cheapest bake-off. Furthermore, the staff couldn't keep up, so there were constantly missing clean cups and glasses. Moreover, many of the trays and bread baskets were empty.

We were three persons but got one big bed the first night, without any compensation. They said that they didn’t have any ekstra bed. The cups in the room were never washed and they didn’t provide coffee and teabags everyday.

Improve on your staff attitudes towards your customer especially foreigner customer

Nice hotel with helpful and friendly staff. Good breakfast. Comfortable beds in clean and nice rooms. Located a bit outside Amsterdam but only walking distance to the train which is easy to use.

Great hotel directly opposite a train station. One thing I didn't like was that it was very far from Amsterdam itself, but this is no reflection on the hotel itself.

Goed

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Excellent stay. Quality hotel, comfy beds breakfast 10/10 Pleased to see they don't house impostors its a genuine safe hotel Will definitely come back

The staff was fabulous! Per my previous request, a shower chair was put into our shower. When checking in, we were offered an accessible room if necessary, and were asked to please let them know if there was anything else we needed. They were always friendly and willing to help.

Comfortable beds, soundproof rooms, helpful staff. Iron, ironing board and hairdryers all in the room, plus stylish wall hooks for your coats, as well as a generous full length mirror and a pouffe you can sit on and do your makeup.

The room was quiet and the bed was very good. The hotel is very close to shopping and public transit. The condition of the hotel is new / very good. The staff are friendly, excellent and so is the complimentary breakfast. The only thing is that the room itself is small for the price.

My stay at the Holiday Inn was amazing. Contrary to other people’s comments about refugees and all, i think it was amazing to see these amazing people. I have never seen any issue. Holiday Inn was amazing and will come back again. The staff were helpful,

Review:- Full of refugees, paid for by the government. The teen boys gather daily Outside the hotel from morning till night being loud and intimidating for ladies. People drinking coffee in the lobby in their pajamas and slippers. Due to the fact that the majority of residents are refugees, the hotel staff has been reduced to the bare minimum. E.g. The Check In/Check Out, Bar, Coffee Shop, Customer Services is only one counter on theBar! No Restaurant. Housekeeping is the minimum. If we don’t leave the room early, the room is not cleaned. No cupboard in the room. Clothes hanging space is for 5 pieces of clothes for a ‘double room’. The towels are very small and worn out. The hotel entrance is not on any road. So you have to carry the luggage from the nearby parking lot to the hotel entrance (about 80 meters). This is not practical for the old or people with medical conditions

Good

The overall experience was fantastic

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