Very welcoming staff. Buffet breakfast was fantastic. Room was very clean and up to date. Will definitely be returning.

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We were very pleasantly surprised by this property and the lovely details. Our guest room was wonderful, the suite allowed room for my husband to work when he needed to while we were travelling, as well as provide some space between the beds while children were sleeping and an area we could be up later in. We generally get suites with a separate bedroom but this property allows very similar experience. The breakfast was lovely and provided a lot of variety. We also got take out food from the restaurant and it was a hit! The food exceeded our expectations, and the pricing was very reasonable. My family loved the pool, despite there not being a hot tub, and the overall cleanliness was superb. We were happy to see staff constantly keeping things tidy and fresh for guests. The location was also great, and provided easy access to many amenities without serious traffic. We had a wonderful stay and would certainly return again.

Room is clean. The staffs are super friendly and helpful. The free breakfast has great selections.

The breakfast was horrible and getting a copy of a receipt I am still waiting for. I requested it when i arrived and paid, i requested it when I checked out and I also called afterwards and left a message for the person who is in the accounting office and no return call. This has now been over a month. I wont be returning and I wont be booking off Hotels.com because they say you need to provide the receipt

Great stay, hotel is fresh with a nice gym and an indoor pool. Matress and bedding very comfortable. Staff very nice and proffesional

The breakfast was lukewarm at best. Eggs, waffles, potatoes were mostly thrown out and instead got some cold cereal and fruit and toast. Third time we have here in the last year and this was disappointing.

Great hotel, clean and convenient room, helpful staff.

It was a amazing stay for 3 days . I highly recommend this place in Ottawa. Little bit far from downtown ( 7KM) but its a very quiet amazing hidden jam . Definitely will stay again

I was impressed by the cleanliness of the room, it was immaculate. I was not impressed by the ketchup bottles all dirty at the bar/restaurant/breakfast area. Nobody likes to touch a old Krusty sticky bottle.

Breakfast had good selection of choices the staff around the whole establishment were very friendly and were smiling all the time. Rooms were clean and sound proof.

Full of kids during a tournament. Breakfast was not accessible.

Breakfast was great…lots of choices. Parking was safe!

Make sure if booking extended stay, it is communicated with the hotel. Imagine securing an additional night, you are out and about come back to your room and you are locked out with a do not disturb sign on your door. Then to be verbally berated for “not checking back in”, because the front staff did not communicate that. If this was communicated, because we were “reassured this would be, with a note put on our file, and that we would not be displaced from our room” well this was not done! Front line staff should not be so condescending towards guests making them feel to “be the problem”. While one front line staff was very accommodating, the other front line staff was confrontational and condescending. I don’t think we will stay here again.

Amazing

Clean rooms, good breakfast, convenient location

Excellent breakfast

We were disappointed with the coffee machine in our room. The quantity it makes is small and not hot. The shower was terrible, no pressure and it was very difficult to control water temp. Wifi was not adequate: one of our devices wouldn’t log in and it worked everywhere else.

I had a pleasant stay at this property. The room was clean and well-maintained, and the staff were very welcoming and helpful throughout my visit. When I realized I’d left a skincare item in the room after leaving, they were very helpful in checking and making sure I got it back. The location is convenient, with a McDonald’s nearby and easy access to the highway. It’s also not far from Bayshore Shopping Centre, which made getting around quite easy. Breakfast was good with a nice variety, which made mornings enjoyable. The only downside was the noticeable noise from the air conditioning in the hallway, which could be disruptive at times.

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