The staff were very friendly from arrival, and continued to be very good throughout. The room was up several flights of stairs, which was fine for us, but would not be suitable for elderly or infirm people, and lift was out of order throughout our stay. Place in general could do with freshening up (paint/carpets) although our room itself was fine

The hotel is in a great location for visiting Bath. The check in was very quick and easy. The hotel decor was quirky, which was something we really liked. The room was up in the eaves so the walls were slanted making the room feel even smaller. The decor was nice and the bed was comfy but the bathroom could have been cleaner… there were dirty marks on the mirror and on the side. A face mask was left on a hook which we found odd. There was no milk, bottled water or drinking glasses in the room which we didn’t realise until we wanted some water during the night and a tea in the morning. So, it was just ok and as the title suggests, we left a bit disappointed.

This was terrible. The hotel should not put customers in room 44 as it's a very damp basement room (to the point the carpet is wet underfoot). I felt really ill the next day, so I feel that the room is unsafe for guests to stay in... even before being shocked to see the quality of wiring in the room. Radisson should be ashamed.

Very quiet stay in a garden room. Ideally located for visiting Bath.

Tucked into a quiet street very close to the Roman Baths, convenient to many restaurants and shops. The room was quite spacious and had both heat and an in-wall AC which was much appreciated as we were there during a heat wave and few places were cool. Bath has many hills and this stay was convenient to all the major sites without any up and down hikes!

Good place, but doesn’t match the standard and the price

A little surprised reception did not know local blue badge rules

The Boutique Room we had was located in the lower ground floor. It was noisy, the toilet didn’t flush properly, shower leaked. Damp showed through in the bathroom. Overall, it was a tired room which needed updating & maintenance. Breakfast was fine but I think if it offered cheeses & hams for the full continental experience & pancakes as well, that would bring it on par with other hotels. There was no parking at the hotel (everyone I met had to park elsewhere) but parking at the Podium car park was ok. Overall, this is an expensive hotel because of its location. The staff were all friendly & helpful.

Great location, staff and hotel. Great ‘ English breakfast”

Dirty! Travelodge have higher standards! Staff incompetent!

Great location, polite, friendly staff, clean rooms; would highly recommend.

Wonderful stay in a beautiful room in an elegant hotel in a beautiful, central location, with very friendly staff. Thank you

Great location. I was in a lovely room with great decor, super clean and comfortable bed. But we were sad they didn’t put our three room bookings next door to each other. And the light from the corridor into the room was bad.

Excellent location for Bath centre. Friendly and helpful staff. Quiet location. Great bedroom.

Although the hotel advertises it has parking, it is not true. It is a small parking area and it is on a first come first serve basis. That means we couldnt park any time during the three days we stayed in the city. The only alternative is to pay for parking in the road. If you are looking for a hotel in Bath with parking, Henrietta IS NOT AN OPPTION!

It was nicely situated for Poultney Bridge and the centre of Bath and was comfortable, clean and quiet.

Lovely hotel very polite staff only down fall was the shower spraying to the electrics so couldn’t use the shower but would definitely book again breakfast was delicious value for money

Breakfast was really delicious - our vegetarian option. The staff at breakfast were really kind and looked after is so well. There were a few men dressed in suits whispering to the staff and walking about on phones that made breakfast feel like we were sitting with mafia and made the silent atmosphere quite uncomfortable. Comfort room is really tiny and one luggage rack meant most of our stuff was on the floor. Bathroom is designed badly, soap dispenser too far from sink and drips over toilet. Shower soaks the bathroom. Chandelier in bedroom is so camp but needs a dust! Hotel has a good location.

The room was very small and dingy along with the shower and toilet. The bed although chose double wasn't big enough for 2 to sleep comfortably. overall the location was great and easily reachable to the nearest attractions. Would def recommend the walking tour. I was only there for one night so the whole experience was pleasant except my comment above.

Everything was lovely but I only booked it because it said it had parking. As it turns out parking was extremely limited so we missed out