I wanted a hotel that was relaxing and away from the busyness of Quinta Avenida. This hotel was a great location and the rooms were immaculate. Great bonus if you want kitchenette features. The pool and rooftop facilities need a little love but otherwise, hotel was everything I needed.

Very a

All staff are friendly and helpful especially Bianca and Brittney. The rooms are clean with air conditioning. Very close to Walmart and Mega. Near the Plaza so depending on time of year it can be noisy however it’s usually quiet in the evenings.

Great value we will stay again. Property is walking distance of plenty of areas. Weekends around the corner food stalls and different vendors. Room is clean stocked kitchen with essentials. The price was incredible for the value we received.

clean place, close to Walmart, walking distance to everywhere

The hotel is very well located. It's walking distance to the bus station and main street, at the same time is far from the noise and crowds. The rooms have everything needed, clean and spacious. The pool on the roof is something very special.

This a great place to stay away from the noise from the main downtown area. The hotel was nice overall, just might need to upgrade small cosmetic staff as shower head in the bathroom which is not that costly. The receptionist was sweet and helpful. It has a stove, refrigerator and microwave. Perfect if you are staying longer and want to cook. Is next to Walmart so pretty convenient for shopping for food and next to a great taco place and other food restaurants. I will definitely recommended this place for the price!

The manager from the hotel came up to my room to try to fix the TV. And told me, I had the air conditioner turned down too far. I had to turn it back.I told him it was too hot.He said, this is the rules.You cannot turn it down no farther and he kept coming up banging on my door thinking someone was smoking, I told him I do not even smoke. He was outside of the hotel, taking pictures of me sitting up on the balcony. Thinking I was smoking then he came up banging on my door when I opened the door he was sitting there. Sniffing. I said, sir, I don't smoke. I ended up leaving the hotel three days early and went from where elsan stayed do not stay at this hotel

Clean Room with kitchenette and Walmart a block away, pleasant accommodating staff, pool gets sun all day, convenient store across the street, quiet area except during carnival

Excelent placement near groceries stores, civic center and Playa del Carmen strip. Toom was spacious with full equipment, laundry, stove, microwave etc.

The hotel is modern, and rooms are nice and comfortable. The area is quiet, there is no noise from bars or shops. The pool on the rooftop is just great, I enjoyed it a lot

The property was okay. The toilet leaked and I was told by the reception staff that all tissue and toilet paper had to be disposed of in the garbage - no paper of any kind could be flushed. Wasn't expecting that. There wasn't much provided in the way of amenities - shampoo but no conditioner, no hand soap, body wash, dish soap, etc., and had to use some of the towels to prevent the leaked water from the toilet from getting too far into the hall. Having said all that, the staff were pleasant enough, the room and the property itself was clean, and not noisy, and I felt like I was really in the heart of the city, with wonderful shops, spas, restaurants, etc., all within walking distance. A very walkable area, for sure - I didn't take a single bus or cab anywhere, which was awesome.

Well appointed room. No frills. Standard room is inexpensive.

Room was very spacious and clean. Conveniently located by the downtown area with in walking distance.

Water temperature was too low as winter season. It was explained when I entered but the hotel should flexibly make it warmer especially in winter season…

It can be very noisy at night depending on what is going on in the municipal center next to this place

Great location! The pros - the king bed was comfortable, unit was clean, the blackout blinds were perfect, it’s located around the corner from Walmart and the Ado bus station, and the main areas of Playa are all very walkable. Cons - Venue is a little dated, the hot water was hot but only a trickle, and the kitchenette was lacking a lot of items. We were there for 4 days, and it was fine our stay.

Room much more run down than photo, no hot water, faucet that leaks causing noise all night

Room was nice ,staff were great. Location was good

Spotless room beautiful hotel