This place is everything we needed from a hotel: 1. Comfortable, proper beds (not sofabeds) for the 4 of us 2. Kitchen that is well appointed 3. Washing machine 4. Proximity to the old Town We could not have done better in Zurich, I believe.

This property was perfect for our stay. Close to the old town and the main train station. Response time was excellent.

This was my 2nd time at Ema House Service Apartments and it was as good as last time. Very smooth check in and staff were very helpful and friendly. They explained how all the equipment worked and all the equipment worked ad expected. Nothing to complain about. Plus, I love the location. Very peaceful and yet relatively close to city center. Will stay again without hesitation.

Everything was as promised.

The spacious apartment was outstanding. Located on a quiet residential street, the small apartment building blended in perfectly with its surroundings. The furniture was well appointed, making you feel at home. It is well located, a 10-minute walk to the train station, and another 5 minutes, you are in Altstadt. The River Rhein is visible as you walk toward the station. A perfect stay.

Good location, not far from the main train station, but lovely and quiet area. The staff were all fantastic and the amenities great. The apartment was spacious, clean and with good security. There were good links via tram and bus and a great Italian just a short walk away. About 15mins up the hill was a nice local centre with cafes and a small supermarket.

Everything was great. The only concern was the laundry which was a single unit appliance so laundry requiring longer drying took a lot of time.

The kitchen was fully equipped

Amazing place to stay

A lovely apartment.

We are really enjoyed our staying at Ema apartments. Everything were really satisfactory. We’ll stay again if we are in Zurich.

Clean room, great location, friendly staff, and very quiet.

Nice clean apartment. Staff was attentive and they were flexible in checking us in early.

The staff were very diligent and friendly. The apartment was very spacious and clean. There were no issues with the amenities and the location was a 12-minute walk to the main Zurich train station

Wonderful apartment in a lovely building. Even better than the photos and very helpful and friendly staff.

Easy check-in. Great staff explained everything about property and how to use all the appliances. Good to have kitchen and laundry. Walking distance to main station, about 15 mins.

Very clean room, friendly staff, shops nearby, very convenient….

This was such a great experience - from booking to check out! We even had our name on the door and mailbox! It was a quiet street within walking distance to Old Town, the train station and several trams. Felt like we were home. We will look for EMA on future travels… hopefully they will continue to expand but stay true to their current model. Thank you for a wonderful stay!

⸻ We had a wonderful stay at EMA House in Zurich. The apartment was spotless, comfortable, and perfectly equipped for our visit. The location was excellent, making it easy to explore the city while still enjoying a quiet and relaxing atmosphere. What really made our stay exceptional was the service. A very special thank you to Chantal, Marina, and Sean for their kindness, professionalism, and warm hospitality. They went above and beyond to make sure everything was perfect for us, and we truly felt welcomed and cared for. ⸻

We loved our stay here! The place was super clean, comfy, and had everything we needed. The kitchen has everything you need, the beds were cozy, and the whole place had a nice, homey vibe. The location was great – quiet but still close to shops and restaurants. Check-in was easy, and the host was super friendly and quick to reply to any questions. Would definitely stay here again and recommend it to anyone looking for a relaxing getaway!