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Traveler Reviews Guest House 555 NKI
Number of reviews per page
20
20
40
40
Customer reviews
c***n
Business
9.4
/10
Reviewed 1 week(s) ago
The hotel staff is friendly and the rooms are clean.
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H***a
10.0
/10
Reviewed 5 week(s) ago
Great, can be recommended.
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Annisa T.
Business
9.4
/10
Reviewed 5 week(s) ago
Comfortable, clean, nice, and fragrant. Netflix available. Friendly staff. Great for a staycation, and great for working.
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Annisa T.
Business
10.0
/10
Reviewed 5 week(s) ago
Nice, comfortable, clean, fragrant, and in a great location. You can also watch Netflix, making it a great place to relax and work.
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O***y
Staycation
8.5
/10
Reviewed 7 week(s) ago
The room is quite comfortable, unfortunately the location is a bit out of the way.. but it's ok, it's good too
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O***y
Staycation
8.1
/10
Reviewed 9 week(s) ago
The building and rooms are nice. Unfortunately, the entrance is narrow for large cars and traffic jams. The location is a bit hidden and hidden.
The rooms are okay and clean.
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2 people find it helpful
E***i
8.5
/10
Reviewed 10 week(s) ago
Clean rooms, friendly staff, nice bathroom and toilet with separate doors.
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1 people find it helpful
DA
Dhoho A. S.
Business
8.2
/10
Reviewed 14 week(s) ago
This hotel uses technology well. Upon complaint, there was an immediate AI response. However, the follow-up didn't resolve the issue.
Our room was exposed to the light of a broken light bulb from outside the hotel complex. At night, while we slept, the bright light flickered non-stop. It was very uncomfortable. The disturbance wasn't noticeable even if the room lights were on brightly.
The front office's response was simply to apologize for the faulty light being outside the hotel. The hotel should have communicated to the neighbor responsible for the light and asked them to turn it off while they waited for repairs.
The security guard at the front office responded by saying that the situation had been going on for days. I was saddened; this shows the hotel's disregard for the comfort of its guests or that it lacks good relations with its neighbors.
A problem that could have been resolved by communicating with the neighbor to turn off the light was instead ignored, sacrificing the guests' rest.
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3 people find it helpful
U***i
Staycation
9.4
/10
Reviewed 18 week(s) ago
The hotel staff at check-in were incredibly rude, even though they were just asking for Wi-Fi. Overall, though, it was great. The place was very comfortable.
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Accommodation's Reply
28 Apr 2026
Thank you for taking the time to share your experience at 555 NKI Guesthouse. We apologize for the unpleasant experience you had, particularly regarding the attitude of our staff. This was not the standard of service we expect, and we will take your feedback into consideration to evaluate and improve our services. We are pleased to hear that you enjoyed your stay and our facilities. We hope to welcome you back again and provide you with an even better experience on your next visit.
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P***i
Leisure
10.0
/10
Reviewed 18 week(s) ago
It was so much fun staying here, it's so disappointing to only stay here for a day 😍
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S***y
Staycation
8.4
/10
Reviewed 20 week(s) ago
When I wanted to check out, I had to unload my luggage on the lobby floor. The staff was unhelpful. The male cleaning service man chewed his food while asking questions (even though it was Ramadan). The hotel requires guests to unload their own luggage when checking in and checking out...
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S***i
9.7
/10
Reviewed 25 week(s) ago
Nice, comfortable stay because there was an event nearby, so it was really helpful to have a water heater and a prayer room, comfortable if you just want to take a short break. Thank you, I don't have many photos, but it's nice, and the service is friendly.
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2 people find it helpful
MR
MOHAMAD R. N.
Business
9.1
/10
Reviewed 25 week(s) ago
The room is unique and very comfortable, the toilet and bathroom are separate so it is more convenient.
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Verified Traveler
10.0
/10
Reviewed 26 week(s) ago
It's really fun, the room is spacious, the atmosphere is nice, makes you feel at home
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B***o
Staycation
9.1
/10
Reviewed 27 week(s) ago
Staying here is really okay, just checking in takes a bit longer, only checking in at 3am.
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1 people find it helpful
P***i
Leisure
10.0
/10
Reviewed 31 week(s) ago
The hotel staff was very friendly and made check in easy.
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A***5
Staycation
8.5
/10
Reviewed 32 week(s) ago
Good spot if you wanted to comute around tangsel
1 people find it helpful
A***a
Business
9.4
/10
Reviewed 34 week(s) ago
The hotel was clean, had Wi-Fi, and Netflix. It was absolutely perfect for a good rest.