Dear Valued Guest, Thank you for taking the time to write a review. We apologize if the limited parking space caused any inconvenience during your stay. We understand that parking is crucial to the convenience of all our guests, and your feedback is important to our ongoing efforts to find better solutions. Thank you for your suggestion, and we hope to welcome you back soon. Sincerely, The Management Team, Escotel

Dear Valued Guest, Thank you for taking the time to share your experience. We apologize for any inconvenience you experienced during your stay, particularly regarding the musty odor in the room and the incomplete amenities such as soap and shampoo. We appreciate your feedback and have forwarded it to our housekeeping team for further assessment and a more thorough room inspection prior to your arrival. We regret that we were unable to provide you with an experience that met your expectations. We sincerely hope to welcome you back again with improved service and quality. Sincerely, The Management Team, Escotel

Dear Valued Guest, Thank you for taking the time to write a review about your stay. We apologize for any inconvenience you experienced regarding the humidity, poor room maintenance, and the check-in experience. We have forwarded your feedback to the relevant team for evaluation and improvement, so that we can provide a more comfortable stay for all our guests. We appreciate your appreciation of our hotel's excellent location in the Ganggu area. We sincerely hope to welcome you back again with even better services and facilities. Sincerely, The Management Team, Escotel

Dear Valued Guest, Thank you for choosing our hotel again. We deeply appreciate your loyalty. We apologize for any unpleasant experiences during your stay, particularly regarding the humidity in the room, the musty smell, and the bathroom not meeting your expectations. Your feedback is very important to us, and we have immediately forwarded it to our housekeeping and maintenance team for assessment and improvement. Thank you for your concern and suggestions. We hope to welcome you back to our hotel again on your next stay, with even better service and quality. Sincerely, The Management Team, Escotel Hotel

Dear Valued Guest, Thank you for taking the time to share your feedback. We sincerely apologize that your stay did not meet your expectations. We regret the condition of the room and bathroom, including the humidity and maintenance issues you experienced. Please be assured that your comments have been shared with our housekeeping and maintenance teams for immediate attention and improvement. We are also sorry for the disturbance caused by noise from other guests. While we strive to provide a comfortable environment for everyone, we will remind our team to be more proactive in monitoring quiet hours and ensuring all guests respect the comfort of others. Thank you for your valuable feedback. We are pleased to know you enjoyed the pool view, and we hope to have the opportunity to provide you with a much better experience on your next visit. Kind regards, Escotel Management

Dear Guest Thank you for your valuable review and for choosing our hotel. We truly appreciate your support and are glad you had a pleasant experience. We look forward to welcoming you back in the future. Regards Escotel Management

Dear guest. Warm greetings from escotel vanili, thank you for staying at our place, And for taking the time to provide very positive feedback in the future, Our room was damp due to prolonged heavy rain, we have cleaned the dirty bathroom and treated it well We have replaced the hot water with an electric water heater We hope that in the future you can stay again at escotel Vanili. During your stay at our place if there is anything that is not pleasing either the service, facilities and amenities, please forgive us and we are improving ourselves to ensure better in the future. Thank you. Greetings from. Escotel Management

Dear guest. Warm greetings from escotel vanili, thank you for staying with us, we really appreciate you taking the time to provide very positive feedback for the future, the itchy mattress was due to dust and we have treated and vacuumed it well. We hope that you can stay again at escotel vanili in the future. During your stay with us, if there is anything that is not pleasing, whether it is the service, facilities or amenities, we apologize and we are improving ourselves to ensure better in the future. Thank you. Best regards from. Escotel Management

Hello, warm greetings from us escotel vanili. Thank you for staying with us, we apologize for the inconvenience. Our pool was problematic due to the continuous rainfall for a week which caused the water to change color, but now our pool is clean and can be used. For the linen that smells due to the humid weather. Thank you very much for your input, we will continue to try to do our best. Hopefully you can visit again another time.

Warmest greetings from Escotel Vanili Canggu. Thank you very much for staying at our place, and providing very positive input for the good and progress of Escotel Vanili in the future. We are happy and really appreciate opinions like this. On behalf of the Management of Escotel Vanili, we apologize for the inconvenience. comfortable while staying at our place, in fact we are in the process of repairing and improving it according to operational standards for Bali Tourism in particular and internationally in general. We hope that you will come back again and help recommend it to your family and colleagues. Thank you very much.

Sorry for the inconvenience, of course this will be the subject of our team's evaluation. Regarding the problem of our broken shower, we immediately fixed it on the same day, sis. Thank you for your trust, sis, who extended it for another 4 nights after the incident.

Hello sis, thank you for your feedback, sis. We look forward to seeing you again, sis.

Sorry for the inconvenience, but according to information from our staff, you requested 4 rows of rooms on the 1st floor because there are parents who are unable to go up to the upper floor. However, it is very unfortunate that all the rooms on the 1st floor are fully booked and cannot accommodate your request but allocate 4 rows of rooms on the 2nd or 3rd floor but it was rejected by you and you chose not to stay and requested a refund. However, because it was a last minute booking, you are non-refundable and we do not have the authority, regarding the rooms, all of our rooms are decent and clean, but once again we apologize for the inconvenience