7.2
Pleasant
From 38 reviews
Provided by travelers on
Cleanliness

7.0

Room Comfort

6.9

Meal

7.2

Location

7.5

Service and Facilites

7.1

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Traveler Reviews Apatel Puri Orchard Lt. 38

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Customer reviews
R***l
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5.3
/10
Reviewed 23 week(s) ago
The bottom of the mattress is dirty, there are many adhesive marks on the bed. There are traces of confetti on the bed.
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1 people find it helpful
R***l
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Staycation
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8.1
/10
Reviewed 27 week(s) ago
No doormat provided. It's a hassle to get out of the bathroom.
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1 people find it helpful
s***n
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Staycation
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5.0
/10
Reviewed 46 week(s) ago
The water provided was already mossy inside, it had never been replaced, and the room's AC was not cold. Traveloka must continue to give a stern warning. Why did it take so long to refund the deposit if there were no problems in the room? It was very disappointing. The deposit was 300, it was expensive, but the service was like a poor apartment building.
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1 people find it helpful
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Amelia P.
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4.5
/10
Reviewed 92 week(s) ago
I swear I really regret booking here, the place is dirty, then when you want to go in you have to deposit 300 thousand first hahaha the return is 7 days, that's really bad as long as you prepare the place, bro, at least clean it for the workers.
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3 people find it helpful
Bella V.
icon-origin-TRAVELOKA
6.4
/10
Reviewed 103 week(s) ago
Bersih lumayan, tapi kolong tempat tidur penuh debu dan tisu, hordengnya juga kain aja, kasurnya plastiknya ga dibuka jadi berisik ga enak. Buat 300an kamarnya kurang enak.
1 people find it helpful
Salman A.
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5.2
/10
Reviewed 115 week(s) ago
The room is not clean, smell smoke, the bedsheet is to dirty, pillow case is dirty I bet if they even washed with only water, beside that there is no proper curtain where light from outside disturbing our sleep, they asked me to check out at 12 pm but they came to pass me my deposit around 2 pm, I really regret renting this place.
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3 people find it helpful
Riska W.
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6.1
/10
Reviewed 126 week(s) ago
The TV is dead, there is no stop box, the room is quite clean, the induction stove cannot be used. Too bad there is no prior notification. Expensive parking at an hourly rate 🤦 ‍ ♀. What I like is just the swimming pool.
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4 people find it helpful
Accommodation's Reply
21 Mar 2023
Hello sis Riska, thank you for the criticism and suggestions to us. We apologize for the inconvenience and will improve our quality and service. Thank You.
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Nanda R.
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5.1
/10
Reviewed 134 week(s) ago
The staff is weird, like kids who don't know what to do. Like playing games.
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3 people find it helpful
auliar d.
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6.0
/10
Reviewed 144 week(s) ago
Unsatisfactory service, very slow response, the room smells like it hasn't been cleaned.
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3 people find it helpful
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Yusuf P.
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4.8
/10
Reviewed 187 week(s) ago
Difficult to contact, my money was wasted.
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10 people find it helpful
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Inten I.
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6.9
/10
Reviewed 192 week(s) ago
For room facilities and cleanliness are good. It should be more complete, there is no receptionist, so if you order here, just communicate via WhatsApp and be delivered by staff who live far from the apatel. For those who want to stay here, read the description again, because this April asks for a deposit of 300 thousand and it will be returned in 7 days. But incidentally I didn't make a deposit, I was only advised to upgrade the room because the room according to my purchase was having trouble. Hopefully the Apple management who registers in this app will respond more quickly and the tower name will be clearer.
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10 people find it helpful
Guest
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6.1
/10
Reviewed 215 week(s) ago
The room is just okay. There are TV, bed, refrigerator, and pantry. However there are no wifi, working table, and dust bin to throw the garbage. Also no amenities and no dish soap to wash the plates and cutleries. Besides that overall, the room is worth it with the price offered.
8 people find it helpful
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