The hotel is located in the city center and not too far from the airport, it is quite clean and the service is good, there is also a shuttle car to the airport.

The hotel is neat and clean, the hotel staff are friendly, but there is no hair dryer or mini bar fridge.

The staff at the front desk are very friendly and very helpful, thanks.

Friendly service, communicative staff, and timely instructions. The rooms were clean and fragrant, and the food was delicious. The restaurant service was also quite fast. Access to the pool was easy, and the changing rooms were very clean. Thank you, Brits Hotel.

The staff was friendly and very helpful during check-in so it was hassle-free, thank you 🙏

First time staying here since the name change. Comfortable and feels homey.

Very impressive, friendly, fast and good service.

The hotel service is very friendly and the hotel location is beautiful.

The staff are incredibly friendly. I asked about transportation to Kumai for a trip to Tanjung Puting, and they explained it very well. They always greet visitors whenever they pass by.

The staff especially waiter is very friendly and helpful. overall facility is good enough but the food is lacking. the taste and presentation is bad for a hotel's restaurant

All the hotel staff are friendly, yes everything is fine.

Very enjoyable, everything good

For first-timers in Pangkalan Bun, this is a friendly hotel with a wide selection of breakfast options, all of which are perfect. The staff is also exceptional, helpful, and friendly.

During my stay, the atmosphere was very comfortable and clean, all you can eat can even be taken to the swimming pool area, check out was fast, only the bathroom lights were not bright enough in my opinion, the rest were all great

The hotel is very comfortable, with a great view... Overall, it is highly recommended for transit and tourism.

Good facilities, good breakfast & friendly staff

Clean rooms, excellent service and check-out can be assisted within maximum time.

Every time I'm on assignment in Pangkalan Bun, I always choose to stay here. Besides its easy-to-reach location, the hotel is also clean and comfortable, making it a perfect place to unwind after work.

I absolutely love staying here every time I go to Puncak because the service is so great. The staff are all super friendly! EXCELLENT!!

Nice hotel in Pangkalan Bun. The receptionist was kind and friendly. If you ask for local food recommendations, they're very knowledgeable. The staff is also helpful. They even responded quickly when I asked for a card because I couldn't find it. Thank you.