7.3
Pleasant
From 29 reviews
Provided by travelers on
Cleanliness

7.2

Room Comfort

7.1

Meal

8.4

Location

7.8

Service and Facilites

7.2

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Traveler Reviews OYO 90326 Holistay Surabaya

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40
Customer reviews
Khoirul Q.
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6.0
/10
Reviewed 163 week(s) ago
Beda banget sama di foto. Air kamar mandi lambat, air conditioning kurang panas dan cepat berubah dingin. Kasur tenggelam. Pas pertama kali masuk kanget banget bau dan seperti tidak terawat. Tolong kamar tersebut jangan dipakai lagi ya. Apalagi di kamar mandi ada celana dalam pria. Jangan paksakan buka kamar kalau memang tidak layak. Mengecewakan sekali. Sprei dan selimut juga bau. Handuk cuma 1 tidak ada sabun dan lain-lain. Parah banget.
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Yusandi R. F.
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5.5
/10
Reviewed 166 week(s) ago
The place is not comfortable, it comes with used bed linen, the sheets are not worth it. There is no blanket. The bathroom door was broken and couldn't be closed.
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Fitrah A.
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5.2
/10
Reviewed 175 week(s) ago
The room smells of cigarettes, very uncomfortable, even though it is a non-smoking room. The bathroom was very dirty like it hadn't been cleaned in a long time. The bathroom water is also clogged. The air conditioner in the room is not cold, it has been turned on for 45 minutes and it still doesn't get cold. Finally I chose to check out very early, because I couldn't even ask to move rooms on the grounds that it was full.
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Aditia
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4.8
/10
Reviewed 177 week(s) ago
Kamar mandi kotor banget, keseringan airnya nggak nyala, kalo nyala pun paling ya netes airnya. Tabung air toiletnya nggak berfungsi jadi kalo mau BAB nggak bisa disiram jadi harus nyari toilet di luar hotel. Lantai kamar tidurnya juga kotor, kasur, spray dan bantalnya juga kotor. Tidak direkomendasikan banget deh.
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vanny c.
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6.0
/10
Reviewed 178 week(s) ago
The dirtiest OYO class. Not worth selling!
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Nand
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6.1
/10
Reviewed 180 week(s) ago
The room kind of smells. The water used in the bathroom is from well water. But the staff is great.
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Bounjour
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6.5
/10
Reviewed 181 week(s) ago
Bathroom ok. Hot water is ok. The tv has ants. Service ok. The bed is not strong aka broken. The door lock from inside could not be opened.
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Sevilla F. G.
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8.5
/10
Reviewed 207 week(s) ago
I am very happy with the services provided at this hotel. And easy to reach by public transportation.
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Jamal C.
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10.0
/10
Reviewed 207 week(s) ago
Ample parking, safe and convenient.
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Abdul a.
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9.7
/10
Reviewed 207 week(s) ago
Clean rooms, cold AC, friendly service. The staff is very helpful, it's great 🙏.
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Erni R.
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8.5
/10
Reviewed 210 week(s) ago
Very satisfying at an affordable price.
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Aulia A.
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9.7
/10
Reviewed 215 week(s) ago
The second time staying here the atmosphere is comfortable, the rooms are clean, the service is friendly. It's top 👍.
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Aulia A.
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9.7
/10
Reviewed 216 week(s) ago
The staff is friendly and overall very good.
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Machomam M.
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5.4
/10
Reviewed 227 week(s) ago
Ada jam malam, jam 11 pintu pagar sudah di tutup, pelayanannya kurang ramah, resepsionisnya kebanyakan main game
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Supardi d.
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8.5
/10
Reviewed 236 week(s) ago
the atmosphere is comfortable like at home, the staff is friendly, thanks bro and sis ee
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