Dear Mr. Mouh Furman, Thank you very much for your review and rating of 8.4. We are delighted to hear that your overall stay was pleasant. Regarding your feedback on the food variety, we greatly appreciate your attention. This is important for our team to continuously improve the quality and variety of our menu, including adding more options and diversifying the menu to make it more appealing to our guests. Such feedback helps us develop and provide a better experience for your next stay. We hope to welcome you back again with an even more comprehensive and satisfying menu. Sincerely, The Hotel Management

Thank you for your review and rating of 8.7. We are delighted to hear that you were satisfied with the room we provided. This feedback is very valuable to us as we will continue to improve the quality of our rooms and your comfort during your stay in the future. We hope to welcome you back again for an even better experience next time. 😊

Thank you very much for your high rating of 9.3. We appreciate your valuable feedback regarding the air conditioning settings in your room. We sincerely apologize for any inconvenience caused by the poor air conditioning adjustment and malfunction. We will convey your feedback to our technical team and strive to improve. We will continue to do our best to provide you with an even more comfortable service in the future. Your valuable comments and suggestions are essential to the continuous development of our hotel. We will strive to provide you with an even more satisfying experience during your next stay. Thank you very much. Hotel Management Department

Thank you for your excellent rating and positive review 🌟 We are delighted to hear that our team's friendly service left a positive impression on you during your stay. Your feedback is a great encouragement to all of our staff. We hope to welcome you back again on your next visit and make you your preferred accommodation choice during your stay in Makassar. Sincerely, from the entire team.

Thank you for taking the time to share your experience with us. We are delighted to hear that your excellent location, friendly staff, comfortable and clean rooms, and the quality and variety of our food met your expectations. Your compliments are a great motivation for our entire team to continue providing the best service. We hope to welcome you back on your next visit and provide you with an equally memorable, or perhaps even more memorable, experience. Sincerely, The Hotel Management

Thank you so much for the wonderful review and 8.5-star rating! 😊 We are delighted that you enjoyed our warm and attentive service, friendly staff, and comfortable stay. We especially appreciate your compliments on our rooftop pool, which boasts stunning views and is a highlight of our hotel. ✨ Your valuable feedback helps us further improve our services and strive to provide even more comfortable and memorable stays. We look forward to welcoming you back again!

Thank you so much for your review and rating of 8.5. We are very grateful that you felt our prices were worthwhile. Guest comfort and convenience are always our top priority, so we can improve our facilities and services in the future. We hope your next stay will be even more comfortable and enjoyable. Thank you for choosing our hotel, and we look forward to welcoming you back again. 🙏✨

Dear Valued Guest, Thank you for your excellent rating and positive feedback. We are delighted to hear that you enjoyed the pleasant atmosphere of our hotel. This compliment is a great encouragement to all our staff to continue striving to provide you with a comfortable and memorable stay. We hope to welcome you back to Karebosi Premier Makassar on your next visit. Sincerely, The Management Team, Karebosi Premier Makassar Hotel

Dear Valued Guest, Thank you for your kind and positive review. We are honored to have been a part of your memorable New Year celebrations. We are delighted to hear that your stay was wonderful, especially the New Year's gifts that added to the joy. Your appreciation of our swimming pool and the children's fun is a source of pride for our entire team. Thank you for your trust and best wishes. May the happiness you experienced during your stay be a joyful start to the new year. We hope to welcome you and your family back to Karebosi Premier Makassar in the future. Sincerely, The Hotel Management

Dear Mr./Ms. Resky Desti Army, Thank you for taking the time to share your experience staying at our hotel through Traveloka. We greatly appreciate your positive feedback regarding the hotel's excellent location, the comfort of the Executive room, and the amenities provided. This review encourages us to further improve the quality of our service and facilities. Regarding the relatively long check-in time, we apologize for the inconvenience. During the year-end holidays, especially on December 30th, our hotel occupancy rate is very high, which impacts the room preparation process. However, your feedback is very important in helping to make the check-in process more efficient in the future, even during peak periods. Regarding the pool access and occupancy limits, we need to inform you that these requirements are in place for the comfort, safety, and fairness of all guests. We will review this information to ensure clearer communication from the booking stage to avoid future inconveniences. Thank you again for your extremely helpful feedback. We hope to welcome you back in the future for an even better and more memorable stay. Sincerely, Hotel Management

Sincerely, Mr. Rhesky D. A. Thank you for your kind review! Karebosi Premier Hotel is delighted that you chose it as your accommodation in Makassar. Located in the heart of Makassar's zero kilometer, in the business and commercial district, it is directly connected to the Karebosi Link shopping mall via an underground tunnel and a multi-purpose pedestrian bridge. As a 4-star hotel in Makassar, Karebosi Premier Hotel also offers restaurants, meeting rooms, and friendly service. We hope to welcome you back to Karebosi Premier Hotel again! Sincerely, Karebosi Premier Hotel

Hello Mr. R*r, Thank you for your kind review! Karebosi Premier Hotel is delighted that you chose it as your accommodation in Makassar. Located at kilometer 0 of Makassar, in the heart of the business and commercial district, it is directly connected to the Karebosi Link Shopping Mall via an underground tunnel and a multi-purpose pedestrian bridge. As a 4-star hotel in Makassar, Karebosi Premier Hotel also offers restaurants, meeting rooms, and friendly service. We hope to welcome you back to Karebosi Premier Hotel again! Sincerely, Karebosi Premier Hotel

Hello Mr. R*r, Thank you for your kind review! Karebosi Premier Hotel is delighted that you chose this hotel as your accommodation in Makassar. Located in the heart of Makassar's business and commercial district, directly connected to the Karebosi Link Shopping Mall via an underground tunnel and multi-purpose pedestrian bridge, as a 4-star hotel in Makassar, Karebosi Premier Hotel also offers restaurants, meeting rooms, and friendly service. We hope to welcome you back to Karebosi Premier Hotel again! Sincerely, Karebosi Premier Hotel

Your reply: Hello Mr./Ms. Kak, thank you for your wonderful review! Karebosi Premier Hotel is delighted that you chose us as your accommodation in Makassar. Located in the heart of Makassar's central business and commercial district, we are directly connected to MTC Karebosi Shopping Mall and Karebosi Link via an underground tunnel and multi-purpose pedestrian bridge. As a 4-star hotel in Makassar, Karebosi Premier Hotel also offers restaurants, meeting rooms, and friendly service. We hope to welcome you back to Karebosi Premier Hotel again! Sincerely, Karebosi Premier Hotel

Dear Valued Guest, Thank you for taking the time to share your detailed and constructive review. We appreciate your honesty, both in highlighting the positive aspects of your experience and in providing valuable feedback for improvement. We are pleased to hear that the hotel's excellent location, the friendliness of the reception staff, the easy check-out process, and the support from our security team contributed to a positive stay. However, we regret that some aspects did not meet your expectations, particularly: the delayed check-in process and nighttime service, the deposit policy which you felt was inappropriate for the room price, the air conditioning thermostat settings, the room layout and design, and the cleanliness of the room being affected by the surrounding environment. We have followed up on your feedback with an internal assessment in collaboration with our operations, reception, and engineering teams. We are working to improve our nighttime service procedures, review our deposit policy, and enhance the cleanliness checks of our rooms, especially those facing the street. We understand that guest comfort is our top priority, and this review is a valuable resource for us to further improve the quality of our services and facilities in the future. Thank you for choosing our hotel, and we sincerely hope to welcome you back in the future for an even better and more satisfying stay. Sincerely, General Manager, Karebosi Premier Hotel

Your reply: Hello Mr. Askandi, Thank you for your positive review! Karebosi Premier Hotel is delighted that you chose it as your accommodation in Makassar. Located at the zero kilometer of Makassar, in the heart of the business and commercial district, it is directly connected to MTC Karebosi Shopping Mall and Karebosi Link via an underground tunnel and a multi-purpose pedestrian bridge. As a 4-star hotel in Makassar, Karebosi Premier Hotel also offers restaurants, meeting rooms, and friendly service. We hope to welcome you back to Karebosi Premier Hotel again! Sincerely, Karebosi Premier Hotel

Dear Mr. R*r, Thank you for your kind review! Karebosi Premier Hotel is delighted that you chose to stay in Makassar. Located at the very beginning (0 km) of Makassar, in the heart of the business and commercial district, the hotel is directly connected to Karebosi Link Shopping Mall via an underground tunnel and a multi-purpose pedestrian bridge. As a 4-star hotel in Makassar, Karebosi Premier Hotel also offers restaurants, meeting rooms, and friendly service. We hope to welcome you back to Karebosi Premier Hotel again! Sincerely, Karebosi Premier Hotel

Dear Mr. ke*n, Thank you for your review and feedback. We apologize for the inconvenience you experienced regarding your property management and the management's response not meeting your expectations. We are saddened that the follow-up process seemed not focused on problem resolution. We have taken this feedback seriously to improve team coordination, guest communication, and complaint handling procedures to make them faster and more transparent in the future. Thank you for choosing to stay at our hotel. This feedback is an important reminder for us to continuously improve the quality of our service. Sincerely, The Hotel Management, Karebosi Premier Hotel

Dear Valued Guest, Thank you so much for your detailed and honest review. We sincerely apologize for any inconvenience you experienced at our hotel. Your feedback, including comments regarding room cleanliness, amenities, maintenance, lighting safety, and the availability of amenities such as soap, is invaluable to our hotel's operations. Regardless of star rating or price, cleanliness, safety, and guest comfort are always our top priorities. We understand that your expectations were not met during your stay. Therefore, we have conducted a comprehensive evaluation of our housekeeping and technical staff. We have strengthened our preventative maintenance procedures, particularly for electrical systems and bathrooms. Furthermore, we have improved our in-room amenities inspection standards to prevent similar issues from recurring. We understand your dissatisfaction and view your feedback as a valuable opportunity for improvement. Your suggestions will help us grow and enhance our services in the future. If you stay with us again, please contact us. We will do our best to provide you with a better experience. Thank you for your valuable feedback. Sincerely, General Manager, Care Bosch Hotels

Hello Mr./Ms. Kak, thank you for your wonderful review! Karebosi Premier Hotel is delighted that you chose to stay in Makassar. Located at kilometer 0 of Makassar, in the heart of the business and commercial district, the hotel is directly connected to MTC Karebosi Shopping Mall and Karebosi Link via an underground tunnel and multi-purpose pedestrian bridge. As a 4-star hotel in Makassar, Karebosi Premier Hotel also offers restaurants, meeting rooms, and friendly service. We hope to welcome you back to Karebosi Premier Hotel again! Sincerely, Karebosi Premier Hotel