Overall Ratings & Reviews JB Central Hotel

So far so good

The staff and location are the best things about this hotel. Tv didn’t work, aircon was so notvworning and though the staff tried, not much can be done in such short notice. Should request for room on lower floor so reception is better! Actually booked 2 nights and paid, but lost money as checked out after 1 night as my child really was unhappy. No air con, tv that doesn’t work, very difficult to rest well. Breakfast was not so bad so actually management should spend some money and do some minor renovation. Have. Very good location but we lost money As already paid for room on hotel.com. So disappointing!

Run down hotel, receptionist was dishonest, collected hotel fee twice, didnt want to cause trouble hence just gave them the extra RM20 (for 2 nights). No towels provided, room felt eerily creepy, was unable to sleep well for both nights, kept waking up every hour or so. Only good thing about this hotel is the location. Overall, worst hotel experience ever.

Air-con on second nite totally not cold at all, make me cant sleep the whole nite and perspire the whole nite. Last day before check out, after I came back from the breakfast at 4th storey, my card totally cannot use at all, I need to waste my time to go all the way to the lobby and ask them what happen.

Photos shown online are outdated. Damage Furnitures , door ,curtain and u can feel the mattress spring when sit or lay down. Dusty room, wet carpet ,omg sucks. Worst its haunted . Was disturbed from 12midnight till 3am plus.

bed is hard，towel not clean

Poor condition. No towels, when trying to contact the reception, room phone is not working. Left immediately to go to another hotel.

The building is skyscraper but the room is horrible, air con not working, toilet was not flush from the previous tenant, toilet seat stained, found lizard poop on the sink counter, no water sprinkler, no toiletries except for toothbrush & 2 tiny bar soap, water from the tap is white in color not normal water color. Water boiler heat rod rusted, therefore the boiled water cannot be consumed. The TV is an ancient tv box type, no remote & transmission sucks. The pillow smell. Overall rating NO GOOD, THE ONLY THING THAT IS GOOD ABOUT THIS HOTEL IS ITS LOCATION. THE MANAGEMENT SHOULD RENOVATE ALL THE ROOM INCLUSIVE OF THE LIFT LOBBY SHOULD THEY WANTED TO STAND OUT SINCE THEIR LOCATION IS GOOD

1) Room seems old with old furnitures & worn-out flooring carpet, box TV with poor picture quality.. 2) The room seems not well lit. 3) The bed mattress are hard 4) No fridge provided 5) but the toilet is quite clean

Bedsheets had stains on it . Carpet was dirty . Windows very dirty(had stains of sweat on it) . Bed was hard as a rock . Not to mention , no wifi in the room while when its the 21st century . TV was very old too , maybe even older than myself .

Room very dirty, bed got a lot of bedbugs. Asked Room very dirty, bed got a lot of bedbugs, catch a few and wanted them to change room, they keep on said ok, but in the end did not change. My family didn’t sleep the whole night and worry that bugs hide inside our luggage, so did not put on the floor. Aircon very noisy. This is the worst hotel I have in my life. Will not come back again. Please don’t book this hotel.

Location was very good, connected over-head bridge from city square but need to walk down the stairs to hotel lobby. -Room very big which allow 2 extra roll-away bed , furniture very torn out. -dirty carpet, -odour smell and stains pillow although pillow case is clean -using ''mattress protecter'' as duvet, - leaking water pipe throughout the stay -roll away bed but only mattress with no bed frame provided so sleeping on floor :( -air-con water leakage @ my parents room in middle of the night -window not sound proof, which can still heard the outside surrounding - breakfast was bad. -totally different from website review. -Internal door lock can be screw out.

It was overall an okay stay. Mainly stayed there because of its location to the mall nearby. Accommodation wise is just okay. The bed was pretty hard and the sofas were moldy. Might stay again due to location.

Dirty and Worst Hotel in the World where human being and even creature will NOT stay in this HOTEL. Room are very very dirty and fowl smelled. Aircon NOT working. Bed linens were not changed. There is NO Bell Boys to carry your luggage from Reception to Room. Breakfast served in a very unhygienic atomosphere. It would have been better and comfortable, if I stayed in platform rather than staying in that Hotel. I WOULD NOT RECOMMEND THIS HOTEL for even my enemy to stay. Such a WORST HOTEL you cannot see any where in the world. Room rates are also HIGH. Rest are taps and health wash were broken. None of the Hotel staff care for Guest and their comfort.

excellent location

Worst hotel ever, not even fit to be called a hotel. The first thing we found when we got into our room was a big cockroach on the bathroom floor and there were multiple dead smaller cockroaches scattered around. Very dirty hotel, the toilet seat was stained, toilet paper was damp, sink had specks of dirt, pillow casings and bedsheets were yellowish, carpet was ripped at some parts (and looked dusty). And they forgot to provide us with towels, so we went down to ask. The receptionist wasnt very nice and only gave us one towel when there's three of us. He said will send us two more later but in the end it did not come at all. 3 of us actly had to share one towel cause it was alrdy late. Such bad service.. And hotel staff did not even bother cleaning the room before we came, there were used tissues left on the table.. and to add on, the table was wobbly. Will not ever come back again. Not even fit for one night stay.

This is the MOST Terrible Hotel Stay experience through HOTEL.COM Overall & ALL aspects of the hotel is HORRIBLE, except the Location is very good I strongly suggest this hotel to be delisted from the website...!!!

The hotel has very good location 'hard ware', but there are a lot of room for improvements by simple efforts. 1. The lift carpet were dirty- need only 2 minutes to clean it. 2. Reception lobby, lifts, and corridors with no air conditioning, in tropical area is quite uncomfortable. 3. The room was spacious and very good view.

Everything i find abt this hotel is it need a major refurbished. It was the first time i experienced i gotta kicked the door hard in order to close it. There is no remote control to operate d tv n receptions were v bad.Rqst a hair dryer,the staff said only 01 left and muz return after used. Hotel amenities are to d minimum( i.e. No tissues n tooth brush).

1.Furniture too old, however the price is cheap. 2.No buffet for breakfast mybe because of too little people,we need to ordered from manu.