The staff were very enthusiastic and helpful throughout my stay; I was extremely satisfied with the service and their attitude. However, the room hygiene was very poor. The bathroom was incredibly dirty; I didn't see it cleaned, and there was dust and grime around the sink, in the shower, and on the floor.

Super satisfied. The room is clean and comfortable. Facilities superb. My kids really enjoyed the stay, especially the various pools and kids club with activities. Most touching was the staff giving my kids free breakfast as I had booked two rooms.

Staff friendly, love the kids-friendly pool and kids club. Various & delicious breakfast spreads

It was a short but meaningful stay. Recommended for families with young children.

Best Among The Best Resort in Putrajaya, Worth it if you bring your kids to stay here, & the best part is Breakfast 🔥

Nice view of the lake and kids friendly environment. Something that can be improved is the waiting time for check in.

Check the bathroom. Sharp mosaic corners. Dangerous for adults and children. Is there any safety? Room 5209

It's really great to stay at this hotel...the rooms are clean, the staff is very friendly...the pool is also fun for the kids to swim and play by the pool...you can stay again later...recommended...

my experience stay at this hotel is very worth it. the room is quite spacious and big enough. it is very comfortable. the hotel as well has unique architecture and there is a lake near the hotel. the amenities is completed. the situation around hotel is quite peaceful since the location in Putrajaya. the breakfast also very delicious. had pleasent stay at this hotel. it is so recommend for the one who had planning travel to Malaysia

the staff very friendly and good for kids activity...we enjoy the stay

Hotel was good, clean, and beautiful. Staff all friendly.

Good stay, good ambiance, got games room

All the facilities, the staff is the best. Our kids enjoy their time there.

The building structure is very beautiful, like being in the Malay Sultanate of Melaka. Has very helpful and friendly employees. A wide variety of food and most of all it suits my taste. Thank you

The swimming pool is the best for children, the room is comfortable although a little small and the breakfast is very satisfying and has many choices.

the hotel staff is very friendly, the hotel is clean and comfortable

It was our first time here and a wonderful experience! Kids love the splash pool, and we were excited to know there were more than 1 pool in this hotel. Facilities were all good and family-friendly. Kids room, etc., were all added points to this hotel. Hope to come back again in the future.

The pillow is too thin. There is a smell on the pillow and blanket. Hotel wifi cannot be accessed and the air conditioner is not cold.

Upon my departure, Amin was really friendly, and on the day I checked in, I went for a buffet dinner. I believe it was Mr. Saufi who was really accommodating, together with the rest of the restaurant and kitchen staff.

Staff are really friendly, we are having a great time here! Thank you so much! We are enjoying our family time 🤍.