Overall Ratings & Reviews Homewood Suites by Hilton DFW Airport South, TX

Window shades were broken. Couldn't raise them. Front desk clerk was very rude. Phone in room did not work.

Very clean and safe

Great all around

The room was very big! A lot of amenities included!! Had glassware, a sink, oven, microwave, and a pretty decent size fridge and freezer! Shower was nice, tv was nice!!

We went for a concert at Globe Life field and this is just enough distance away from the huddle and bustle. Great location, close to Dallas and Fort Worth. Miles at the hotel was the best guy at reception and so helpful!!!

Great breakfast

Really liked the attention to detail when welcoming the guest with their name on the TV.

Very easy process and comfortable stay

Check in was easy Breakfast that was served was great Room service was top tier Pool area and hotel very neat and nice Overall 10/10 stay

We booked our room a month in advance and when we got there they had no rooms with a double bed all they had were rooms with king beds. They could have offered and extra room but instead they just shrugged their shoulders and did nothing. We had to leave and go find a different hotel and we are still waiting on a refund.

-Reservation & Check in was easy -Room had a beautiful layout -Conditioner holder in shower broken -Key cards didn’t work for outside entrances 2/3 of the stay. -Room took an extremely long time to cool and felt humid most times. Ice-maker on my floor (2) was broken and had a loud running water sound 2/3 of the stay. -Most staff was very friendly but couldn’t do any room service, not even to bring bottles of water, but to understaffing. -To top it off, though I’d already paid thru hotels.com at the time of booking, at checkout I was told I hadn’t paid and had a balance of $440 some odd dollars… So needless to say, initially things started of well and went downhill after the first day…

Very clean, well maintained, and friendly staff.

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Clean, and friendly staff

Great 😊

Affordable and VERY nice

Clean hotel,friendly staff, rooms were spacious and bed was wonderful.

Clean, comfortable, very friendly staff! Make sure you go to the right one! Apparently there are several of these hotels around the area and going to the wrong one happens often (yes it happened to me lol) No restaurant on site, but there is a bar and free breakfast. Free use of computer/printers was appreciated.

You would think when you rent a hotel by the airport with an airport shuttle you would be able to leave your vehicle there. Instead we paid $200 for a room we were in 7 hours and then got to pay $128 to leave our vehicle at the airport. I will never stay at one of your properties again. The LaQuinta is more cost effective and safe to leave your vehicle. Also not sure how to watch a TV that faces a wall and cannot be turned due to all of the cables. Had to turn the whole dresser it was sitting on.

Great location with easy access to the highway. The staff were very friendly. Felt like home.