8.0
Very Good
From 1,387 reviews
Provided by travelers on
Cleanliness

7.7

Room Comfort

7.8

Meal

8.1

Location

8.4

Service and Facilites

8.0

People often mention about Horison Ultima Suite & Residence Rasuna
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Bedroom (56)
Ambiance (55)
Bathroom (48)
Room Space (45)
Distance to City Center (40)
Staff Friendliness (40)
Surroundings (37)
Accessibility (36)
Family Friendly (34)
Hotel Area (34)
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Traveler Reviews Horison Ultima Suite & Residence Rasuna

Number of reviews per page
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40
Customer reviews
Ridwan I.
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Transit
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6.3
/10
Reviewed 6 day(s) ago
Checked in at 2:30, told the room wasn't ready, and was ignored. No drinks or snacks were provided. An hour later, I returned and the same thing happened. Another 10 minutes later, I returned with a frustrated look on my face, and was finally given an upgrade. The floor in the room was sticky, as if it wasn't clean enough, and the bathtub was yellow and clogged. It's a shame, the quality is so far from what it was when Aston was still operating.
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Accommodation's Reply
03 Oct 2025
Dear Mr. Ridwan Warm Greetings from Horison Ultima Suites & Residences Rasuna Jakarta. Thank you very much for your feedback regarding the facilities at our hotel. Every feedback from our guests, especially your own, is treated as valuable input to improve the quality of our services dedicated to our guests in the future. We hope you come back soon. Warm regards, Management.
S***a
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10.0
/10
Reviewed 1 week(s) ago
Prepare spare time for parking
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Accommodation's Reply
30 Sep 2025
Dear Valuable Guest, Warm Greetings from Horison Ultima Suites & Residences Rasuna Jakarta. Thank you very much for your feedback regarding the facilities at our hotel. Every feedback from our guests, especially your own, is treated as valuable input to improve the quality of our services dedicated to our guests in the future. We hope you come back soon. Warm regards, Management.
R***o
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Transit
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7.6
/10
Reviewed 2 week(s) ago
1. Lift is off switching from PLN to generator 2. Lift is just 1 for 34 floor 3. Bathroom is dirty 4. toilet flush is broken 5. The ambiance is creepy
2 people find it helpful
Accommodation's Reply
30 Sep 2025
Dear Valuable Guest, Warm Greetings from Horison Ultima Suites & Residences Rasuna Jakarta. Thank you very much for your feedback regarding the facilities at our hotel. Every feedback from our guests, especially your own, is treated as valuable input to improve the quality of our services dedicated to our guests in the future. We hope you come back soon. Warm regards, Management.
A***a
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Leisure
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8.5
/10
Reviewed 2 week(s) ago
The room is very spacious.. But because it is an old hotel, it really feels like an old hotel, plus the yellow lights.. I suggest changing the hotel lights to white if possible to change the image of an old hotel.. Strategic location near Kokas Mall..
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Accommodation's Reply
30 Sep 2025
Dear Valuable Guest, Warm Greetings from Horison Ultima Suites & Residences Rasuna Jakarta. Thank you very much for your feedback regarding the facilities at our hotel. Every feedback from our guests, especially your own, is treated as valuable input to improve the quality of our services dedicated to our guests in the future. We hope you come back soon. Warm regards, Management.
B***e
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
An apartment-style hotel. It feels like living in an apartment with a 2-bedroom unit. There's a kitchen and refrigerator, so you can cook anything you want. The service is friendly. We got a high floor, 31. Close to Epicentrum Walk, PasFest, and you can exercise and swim nearby. Everything is within walking distance. Our four days there were enjoyable.
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1 people find it helpful
Accommodation's Reply
22 Sep 2025
Dear Valuable Guest, Warm Greetings from Horison Ultima Suites & Residences Rasuna Jakarta. We hereby would like to thank you for the positive review you have provided, especially regarding the facilities and services provided at our hotel. We hope that your next visit will be as satisfying as the previous one. Best regards, Management.
M***n
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Business
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9.4
/10
Reviewed 3 week(s) ago
Hotel Horison Suite Ultima Rasuna
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Accommodation's Reply
22 Sep 2025
Dear Valuable Guest, Warm Greetings from Horison Ultima Suites & Residences Rasuna Jakarta. We hereby would like to thank you for the positive review you have provided, especially regarding the facilities and services provided at our hotel. We hope that your next visit will be as satisfying as the previous one. Best regards, Management.
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Achmad S.
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Staycation
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10.0
/10
Reviewed 4 week(s) ago
Just arrived, greeted by the security guard and directed to the receptionist. The check-in process was also smooth and the staff were also friendly, especially *INAYA & MIFTAH*. Thank you 🙏
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22 Sep 2025
Dear Mr. Achmad S Warm Greetings from Horison Ultima Suites & Residences Rasuna Jakarta. We hereby would like to thank you for the positive review you have provided, especially regarding the facilities and services provided at our hotel. We hope that your next visit will be as satisfying as the previous one. Best regards, Management.
Dewi A.
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Leisure
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10.0
/10
Reviewed 4 week(s) ago
The staff is very friendly and the facilities are good.
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2 people find it helpful
Accommodation's Reply
10 Sep 2025
Dear Mrs. Dewi A Warm Greetings from Horison Ultima Suites & Residences Rasuna Jakarta. We hereby would like to thank you for the positive review you have provided, especially regarding the facilities and services provided at our hotel. We hope that your next visit will be as satisfying as the previous one. Best regards, Management.
Y***f
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10.0
/10
Reviewed 4 week(s) ago
Enjoy a fun family vacation at Horison Suites with complete and luxurious facilities at an affordable price.
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Accommodation's Reply
08 Sep 2025
Dear Valuable Guest, Warm Greetings from Horison Ultima Suites & Residences Rasuna Jakarta. We hereby would like to thank you for the positive review you have provided, especially regarding the facilities and services provided at our hotel. We hope that your next visit will be as satisfying as the previous one. Best regards, Management.
N***a
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Staycation
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6.0
/10
Reviewed 6 week(s) ago
The room that I stayed was an old room, the lightning was bad, the AC not cold.
3 people find it helpful
Accommodation's Reply
08 Sep 2025
Dear Valuable Guest, Warm Greetings from Horison Ultima Suites & Residences Rasuna Jakarta. Thank you very much for your feedback regarding the facilities at our hotel. Every feedback from our guests, especially your own, is treated as valuable input to improve the quality of our services dedicated to our guests in the future. We hope you come back soon. Warm regards, Management.
H***u
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Business
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8.4
/10
Reviewed 6 week(s) ago
Apartment concept hotel suitable for families... only the building is quite old
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2 people find it helpful
Accommodation's Reply
25 Aug 2025
Dear Valuable Guest, Warm Greetings from Horison Ultima Suites & Residences Rasuna Jakarta. Thank you very much for your feedback regarding the facilities at our hotel. Every feedback from our guests, especially your own, is treated as valuable input to improve the quality of our services dedicated to our guests in the future. We hope you come back soon. Warm regards, Management.
natasya r.
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8.8
/10
Reviewed 6 week(s) ago
I've stayed here twice, so far so good, only the toilet looks like it's old.
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Accommodation's Reply
25 Aug 2025
Dear Mrs. Natasya Warm Greetings from Horison Ultima Suites & Residences Rasuna Jakarta. Thank you very much for your feedback regarding the facilities at our hotel. Every feedback from our guests, especially your own, is treated as valuable input to improve the quality of our services dedicated to our guests in the future. We hope you come back soon. Warm regards, Management.
N***a
icon-origin-TRAVELOKA
8.3
/10
Reviewed 8 week(s) ago
When I stayed there, the AC wasn't cold, and then the gas ran out, but the gas replacement process was quite long, and I had to follow up several times.
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2 people find it helpful
Accommodation's Reply
25 Aug 2025
Dear Valuable Guest, Warm Greetings from Horison Ultima Suites & Residences Rasuna Jakarta. Thank you very much for your feedback regarding the facilities at our hotel. Every feedback from our guests, especially your own, is treated as valuable input to improve the quality of our services dedicated to our guests in the future. We hope you come back soon. Warm regards, Management.
R***d
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Business
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8.0
/10
Reviewed 9 week(s) ago
Even cleaner, lots of small animals on the room furniture
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2 people find it helpful
Accommodation's Reply
05 Aug 2025
Dear Valuable Guest, Warm Greetings from Horison Ultima Suites & Residences Rasuna Jakarta. Thank you very much for your feedback regarding the facilities at our hotel. Every feedback from our guests, especially your own, is treated as valuable input to improve the quality of our services dedicated to our guests in the future. We hope you come back soon. Warm regards, Management.
M***d
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Staycation
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8.2
/10
Reviewed 10 week(s) ago
The staff is friendly, the room facilities are quite complete, the room is clean but the AC is not cold enough
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3 people find it helpful
Accommodation's Reply
05 Aug 2025
Dear Valuable Guest, Warm Greetings from Horison Ultima Suites & Residences Rasuna Jakarta. Thank you very much for your feedback regarding the facilities at our hotel. Every feedback from our guests, especially your own, is treated as valuable input to improve the quality of our services dedicated to our guests in the future. We hope you come back soon. Warm regards, Management.
e***y
icon-origin-TRAVELOKA
9.4
/10
Reviewed 10 week(s) ago
ok ok location ok food for family
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Accommodation's Reply
30 Jul 2025
Dear Valuable Guest, Warm Greetings from Horison Ultima Suites & Residences Rasuna Jakarta. We hereby would like to thank you for the positive review you have provided, especially regarding the facilities and services provided at our hotel. We hope that your next visit will be as satisfying as the previous one. Best regards, Management.
M***d
icon-Business
Business
icon-origin-TRAVELOKA
8.7
/10
Reviewed 11 week(s) ago
Staying at Horison Ultima Rasuna during a business trip was incredibly comfortable. The room was spacious, with its own workspace and living room, allowing you to stay productive without feeling cramped. There's also a kitchen, perfect for light cooking or just making your own coffee. The location is strategically located near offices in Kuningan, making it easy to get everywhere, and Grab is a breeze to pick up. The Wi-Fi is fast, the staff is friendly and responsive, and the hotel's atmosphere is peaceful, allowing you to work while relaxing. It's perfect for those who need a temporary place to stay in Jakarta for work but still want the comfort of home.
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3 people find it helpful
Accommodation's Reply
30 Jul 2025
Dear Valuable Guest, Warm Greetings from Horison Ultima Suites & Residences Rasuna Jakarta. We hereby would like to thank you for the positive review you have provided, especially regarding the facilities and services provided at our hotel. We hope that your next visit will be as satisfying as the previous one. Best regards, Management.
F***n
icon-origin-TRAVELOKA
8.4
/10
Reviewed 12 week(s) ago
Two great things about this hotel are the location and the spacious rooms. Everything else feels lacking, especially cleanliness.
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2 people find it helpful
Accommodation's Reply
22 Jul 2025
Dear Valuable Guest, Warm Greetings from Horison Ultima Suites & Residences Rasuna Jakarta. Thank you very much for your feedback regarding the facilities at our hotel. Every feedback from our guests, especially your own, is treated as valuable input to improve the quality of our services dedicated to our guests in the future. We hope you come back soon. Warm regards, Management.
N***M
icon-origin-TRAVELOKA
9.1
/10
Reviewed 12 week(s) ago
Recommended for families, strategic location, affordable price, spacious rooms, suitable for families, close to Kokas Mall, in short, recommended
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Accommodation's Reply
22 Jul 2025
Dear Valuable Guest, Warm Greetings from Horison Ultima Suites & Residences Rasuna Jakarta. We hereby would like to thank you for the positive review you have provided, especially regarding the facilities and services provided at our hotel. We hope that your next visit will be as satisfying as the previous one. Best regards, Management.
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traveler c.
icon-origin-TRAVELOKA
8.7
/10
Reviewed 12 week(s) ago
The room is quite spacious and the view is good, the hotel staff is friendly, overall it was a pleasant staycation here.
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1 people find it helpful
Accommodation's Reply
22 Jul 2025
Dear Mr. Aditya E Warm Greetings from Horison Ultima Suites & Residences Rasuna Jakarta. We hereby would like to thank you for the positive review you have provided, especially regarding the facilities and services provided at our hotel. We hope that your next visit will be as satisfying as the previous one. Best regards, Management.
Number of reviews per page
20
40