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Explore The House Tour Hotel Downtown

Traveloka (282)

8.8

Very Good

From 282 reviews

Provided by travelers on

Cleanliness

8.8

Room Comfort

8.7

Meal

8.9

Location

9.2

Service and Facilites

8.8

People often mention about The House Tour Hotel Downtown

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Distance to City Center (20)

Bathroom (16)

Surroundings (15)

Ambiance (15)

Staff Friendliness (13)

Bedroom (13)

Hotel Area (13)

Taste (13)

Accessibility (12)

Room Space (11)

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Traveler Reviews The House Tour Hotel Downtown

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Customer reviews

A***i

Leisure

10.0

/10

Reviewed 3 day(s) ago

Great stay, well-designed accommodation & warm staff. Very recommended for a family stay or any special occasion in Bandung. Another great job from Maja Family!

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Accommodation's Reply

01 Aug 2025

Hello, Our beloved guest Thank you so much for the review of The House Tour Hotel. We are thrilled that we were able to exceed your expectation, we look forward to welcoming you back to our hotel in the future. Hopefully we can meet again on the next visit! #LivetheLifewithMaja

Chevin R.

10.0

/10

Reviewed 6 week(s) ago

The location is close to everywhere, parking is a bit difficult but ok the food is delicious, the drinks are the best...

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1 people find it helpful

Accommodation's Reply

01 Jul 2025

Hi Mr./Mrs. Chevin, Thank you very much for taking the time to review The House Tour Hotel. We are very happy to hear that you had a pleasant experience here, and we will continue to strive to create a good experience for our guests. Looking forward to your next visit! #LivetheLifewithMaja.

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r***y

Staycation

10.0

/10

Reviewed 7 week(s) ago

The hotel is very nice and comfortable. The breakfast is delicious and the staff is also friendly.

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2 people find it helpful

Accommodation's Reply

01 Jul 2025

Hello Sir/Madam. Thank you very much for taking the time to review The House Tour Hotel. We are very happy to hear that you had a pleasant experience here, and we will continue to strive to create a good experience for our guests. Looking forward to your next visit! #LivetheLifewithMaja.

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Firhan L.

Staycation

10.0

/10

Reviewed 9 week(s) ago

The right place for a staycation, everything is here starting from a comfortable bed to rest, delicious food, a very homey atmosphere, plus a bathtub in the room that adds to the impression of a vacation. Oh yes, one more thing, there is also a photobox facility for those who want to take souvenir photos 😙

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3 people find it helpful

Accommodation's Reply

01 Jul 2025

Hi Kak Firhan, Thank you very much for taking the time to review The House Tour Hotel. We are very happy to hear that you had a pleasant experience here, and we will continue to strive to create a good experience for our guests. Looking forward to your next visit! #LivetheLifewithMaja.

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K***a

7.2

/10

Reviewed 11 week(s) ago

I've stayed here twice.. and decided that this is probably the last time 1. The cafe is always crowded and it's a bit awkward when you enter the room because the cafe visitors can see 2. The car park is always full so there's often a valet which means we don't know where our car is parked? 3. The room furniture is not friendly for women, there are many strange furniture placements and it makes us confused about where to put our stuff especially if we bring a big suitcase. Like in the bathroom, there are only 2 hangers and they are small, above the bed there is a suitcase storage that makes us have to climb up to the bed first, it's really complicated to store it like storing it on a train seat. 4. There is no buffet for breakfast, there are only a few a la carte choices and some of them taste B-B 5. It's better to try another aesthetic hotel

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Accommodation's Reply

02 Jun 2025

Hello! Thank you very much for staying with us twice and also for the very detailed review. We apologize for the inconvenience you felt during your stay at The House Tour Downtown. Inputs like this mean a lot to us to continue to improve our services and facilities in the future. Regarding the parking area and valet experience, we understand your concerns, and we will continue to evaluate them to provide a sense of security and comfort. Regarding the furniture design and room layout, we will convey them to the relevant team to be considered in improving the interior in the future. Regarding the choice of breakfast menu and the experience in the café area, we also really appreciate the input and will continue to evaluate it, both in terms of variants and the comfort of the atmosphere. We deeply regret that your experience has not been as expected, but we still hope to be given another opportunity in the future to provide a better impression. If you are willing, please contact us directly so that we can assist you further and welcome you with a more enjoyable experience. #LiveLifewithMaja

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G***o

8.2

/10

Reviewed 12 week(s) ago

I stayed here for 1 night and had a pleasant experience. The staff were friendly and always ready to help. The room was clean, cozy, and had everything I needed—good Wi-Fi, air conditioning, and hot water. The location is also great, close to convenience stores and some nice local restaurants.

1 people find it helpful

Accommodation's Reply

02 Jun 2025

M***d

8.8

/10

Reviewed 14 week(s) ago

Overall good experience with great locations. Room was also pretty comfortable. Food was great as they have an in-house caffe too so I assume they’ve been taking serious note on developing their breakfast menu. Only complain is that the light above our bad tubs is dead so we can not enjoy the facility to the fullest. Room floor was also squeaking a lot too. Will definitely come back if I ever in Bandung again, recommended!

2 people find it helpful

Accommodation's Reply

05 May 2025

Dear beloved guest, We acknowledge that there are some maintenance issues that we should fix. Therefore, we are very thankful for your input of The House Tour Hotel. We will definitely learn from your input to serve our customers better next time. Hopefully we can meet again on the next visit! #LivetheLifewithMaja

nydiapuspitasari

8.5

/10

Reviewed 18 week(s) ago

All hotel staff are friendly, the hotel is clean.

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2 people find it helpful

Accommodation's Reply

07 Apr 2025

Hi Mrs. Nydia, Thank you very much for taking the time to review The House Tour Hotel. We are very happy to hear that you had a pleasant experience here, and we will continue to strive to create a good experience for our guests. Looking forward to your next visit! #LivetheLifewithMaja.

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D***i

10.0

/10

Reviewed 31 week(s) ago

Aesthetic and highly recommended hotel..

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2 people find it helpful

Accommodation's Reply

03 Jan 2025

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A***l

Leisure

9.1

/10

Reviewed 32 week(s) ago

Very strategic location, suitable for exploring Bandung

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3 people find it helpful

Accommodation's Reply

03 Jan 2025

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F***h

Transit

10.0

/10

Reviewed 32 week(s) ago

The staff were friendly. Didn't expect the room to be so close to the dining area, but the room was nice and clean. Close to the city centre. Bonus point for having a photobox outside the cafe/hotel.

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Accommodation's Reply

03 Jan 2025

Hello dear our valued guest, Thank you so much for the review of The House Tour Hotel. We are thrilled that we were able to exceed your expectation, we look forward to welcoming you back to our hotel in the future. Hopefully we can meet again on the next visit! #LivetheLifewithMaja

Blackwater

Staycation

9.1

/10

Reviewed 40 week(s) ago

Theme of the hotel is unique, belom and the front of hotel is cafe and restaurant and then behind it is the rooms for stay. It's classic minimalist design. I like the porch, you can smoke out there. Overall I like the hotel, the food quite taste too. I will back for more.

4 people find it helpful

Accommodation's Reply

08 Nov 2024

Hello, Mr/Mrs/Ms Blackwater, Thank you so much for the review of The House Tour Hotel. We are thrilled that we were able to exceed your expectation, we look forward to welcoming you back to our hotel in the future. Hopefully we can meet again on the next visit! #LivetheLifewithMaja

R***o

Leisure

8.5

/10

Reviewed 41 week(s) ago

Don't think this is the same as villas in Bali with their private atmosphere. This hotel is not like that at all. The hotel building is one with the cafe of other visitors. Even the room where I stayed right in front of it was the cafe's visitor seating area. So the voices of the visitors were still a little audible. Maybe the concept of the hotel room was created like this. No early check in. So come at 14:00 WIB or later. The positive point: the staff is very helpful and friendly. Well, because it is one with the cafe, it is easy to eat or drink, just order from the receptionist. The hotel's position is also strategic in the middle of the city center. There is no work desk. The bed is quite comfortable, TV with wifi internet streaming application. Breakfast choose from several types.

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6 people find it helpful

Accommodation's Reply

08 Nov 2024

Hello Sir/Madam, We apologize for the inconvenience caused by the difference in experience with the expectations you have for The House Tour Hotel. All content on our social media goes through an editing stage but does not change the size or shape of reality. Likewise with honest reviews from our visitors. Of course, your input will be a lesson for us in the future. Hopefully we can meet again on our next visit! #LivetheLifewithMaja.

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Tirana A.

10.0

/10

Reviewed 42 week(s) ago

Great experience, amazing food 💜.

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Accommodation's Reply

20 Oct 2024

Hello Ms Tirana A, Thank you so much for your kind words! We’re thrilled to hear that you had a great experience and enjoyed the amazing food. We hope to welcome you back soon! Best regards, #LivetheLifewithMaja

Hari R.

Staycation

5.0

/10

Reviewed 42 week(s) ago

At first it was okay, but after enjoying the breakfast I became disappointed, confused, and annoyed that I didn't have time to document it. On my breakfast menu there were 2 pieces of rubber. One was swallowed with the waffles and the other was still in the syrup container. When I enjoyed the last piece of waffles, I felt a chewy part. I think maybe the texture of the waffles is like that. After that I saw there was rubber in the syrup container. I bit the rubber and felt the sensation. The sensation was the same as when I chewed the waffles. Damn the rubber has gone into my stomach again. Be careful guys! Have to check again! Oh yeah, I'll add another note about the cleanliness of the toilet. There was long hair stuck in the toilet. The AC was really noisy. I was a bit disappointed with the handling of the complaint. Quite panicked, and worried that the rubber would go into my body.

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2 people find it helpful

Accommodation's Reply

20 Oct 2024

Hi Sis, Thank you for your review. We are sorry to hear that your breakfast experience was disappointing. This feedback is greatly appreciated and will be followed up so that we can provide a better experience in the future. We hope to welcome you back with a more satisfying experience. #LivetheLifewithMaja.

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s***a

8.7

/10

Reviewed 44 week(s) ago

The staff are all friendly and very professional in helping. The place is nice, if you want cafe food, just sit in front of the room and then order. The downside is if the cafe customer is really noisy, it will definitely be heard in the room and there are no bathrobes, huft the rest is fun to stay here. Want to stay again.

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1 people find it helpful

Accommodation's Reply

11 Oct 2024

Hi Sir/Madam, Thank you very much for taking the time to review The House Tour Hotel. We are very happy to hear that you had a pleasant experience here, and we will continue to strive to create a good experience for our guests. Looking forward to your next visit! # LivetheLifewithMaja.

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Roro I. B. J.

9.7

/10

Reviewed 44 week(s) ago

So far this is probably the 5th/6th time staying here, the change is at check-in. The first, second and third time staying, they gave first drink and delivered it to the room to inform about the facilities. Now it's gone. Overall ok, bottled drinks can also be refilled, the check-out process is also easy, it's just that yesterday it was rare for there to still be stagnant water at the bathroom entrance.

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2 people find it helpful

Accommodation's Reply

03 Oct 2024

Hello Mr./Mrs. Roro, We apologize for the inconvenience. We realize that there are several things in terms of service that we can improve. Therefore, we are very grateful for your input for The House Tour Hotel. Of course, we will use your input as a lesson so that we can be better in the future. Our manager will always be ready to overcome the obstacles that you face. We look forward to your next visit! # LivetheLifewithMaja.

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D***i

9.4

/10

Reviewed 47 week(s) ago

They did not clean my room during my stay.

1 people find it helpful

Accommodation's Reply

03 Oct 2024

Dear our beloved guest, We acknowledge that there are some service issues that we should fix. Therefore, we are very thankful for your input of The House Tour Hotel. We will definitely learn from your input to serve our customers better next time. Please let us know if there is anything else we can do for you, our manager is always available. Hopefully we can meet again on the next visit! #LivetheLifewithMaja

Nur R.

Leisure

10.0

/10

Reviewed 48 week(s) ago

Friendly staff, very helpful and I just love the place so much. Great location and great ambience. Would considering to stay again next time.

2 people find it helpful

Bogar B.

5.7

/10

Reviewed 51 week(s) ago

The visual aesthetics of the hotel are spot-on, perfectly matching the pictures online. The design details are impressive. However, when it comes to comfort and convenience, I can only give it a 2 out of 10. Parking: Be aware that there is no dedicated parking for hotel guests. The parking priority is given to the cafe and restaurant. Entrance: There is no lobby for guests to sit and wait for their room. To find a seat, you'll need to get on a waitlist for the cafe. Check-In: There 's no dedicated check-in counter. Check-in is merged with the cafe cashier, so you have to wait in line with those ordering food and drinks. No Lift: The hotel has no lift, so be prepared to use the stairs. No Privacy: I stayed on the 3rd floor, and there was no security access to our door. Anyone could walk in and take photos, making me feel unsafe for the first time. I could hear everyone walking by, laughing, and talking loudly. Noise Issues: For those staying on the 2nd floor, your porch is shared with the cafe, which closes at 10 PM. This can make it difficult to get a good night 's sleep.

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Accommodation's Reply

27 Aug 2024

Dear Mr Bogar, We acknowledge that there are some service and facility issues that we should fix. Therefore, we are very thankful for your input of The House Tour Hotel. We will definitely learn from your input to serve our customers better next time. Please let us know if there is anything else we can do for you, our manager is always available. Hopefully we can meet again on the next visit! #LivetheLifewithMaja

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