Votel Krakatau Boutique Hotel Semarang

Explore Votel Krakatau Boutique Hotel Semarang
8.6
Very Good
From 266 reviews
Provided by travelers on
Cleanliness

8.7

Room Comfort

8.6

Meal

8.3

Location

8.7

Service and Facilites

8.8

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Staff Friendliness (12)
Ambiance (12)
Bathroom (12)
Distance to City Center (11)
Check-in/out Time (11)
Bedroom (11)
Hotel Area (11)
Surroundings (10)
Accessibility (9)
Family Friendly (9)
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Traveler Reviews Votel Krakatau Boutique Hotel Semarang

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Customer reviews
Puji A.
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
Comfortable, clean, friendly staff
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Accommodation's Reply
22 Oct 2025
Dear Puji A, Warm regards, Votel Krakatau Semarang Thank you for choosing to stay at Votel Krakatau Semarang and for taking the time to share your experience at Votel Krakatau Semarang. We apologize for any inconvenience this may have caused. Your comments and suggestions have been forwarded to the relevant department and will be taken into consideration. Facilities and services are our top priority and we will continue to improve them to ensure the utmost satisfaction of all our guests. Thank you once again and we look forward to welcoming you back to Votel Krakatau Semarang and providing you with even more wonderful experiences. Sincerely, General Manager
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W***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
good, clean, but the icon not good
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Accommodation's Reply
13 Oct 2025
Dear Madam W*i, Warm regards from Votel Krakatau Semarang! Thank you for choosing to stay at Votel Krakatau Semarang and for taking the time to share your experience at Votel Krakatau Semarang. We apologize for any inconvenience this may have caused you. We have forwarded your comments and suggestions to the relevant department and will take them into consideration. Facilities and services are our top priority and we will continue to improve them to ensure the utmost satisfaction for all our guests. Thank you once again and we look forward to welcoming you back to Votel Krakatau Semarang and to providing you with an even more pleasant experience. Best regards, General Manager
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N***R
icon-Transit
Transit
icon-origin-TRAVELOKA
8.5
/10
Reviewed 8 week(s) ago
The hotel staff is very friendly, the price is affordable, I recommend staying there again.
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Accommodation's Reply
08 Sep 2025
Dear Mr./Mrs. N*R, A warm greeting from Votel Krakatau Hotel Semarang. Thank you for choosing to stay at Votel Krakatau Hotel Semarang and for taking the time to share your experience with Votel Krakatau Hotel Semarang. We apologize for any inconvenience you may have experienced. We have forwarded your comments and suggestions to the relevant department and will be of further concern. Guest facilities and services are our main focus, which we continue to improve to provide maximum satisfaction for all our guests. Thank you once again. We look forward to welcoming you back to Votel Krakatau Hotel Semarang and providing you with a more satisfying experience. Sincerely,. General Manager
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M***d
icon-origin-TRAVELOKA
8.2
/10
Reviewed 10 week(s) ago
Yeah, it's okay so far. Please improve the cleanliness of the pillows.
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Accommodation's Reply
29 Aug 2025
Dear Mr./Mrs. M*d, A warm greeting from Votel Krakatau Hotel Semarang! Thank you for choosing to stay at Votel Krakatau Hotel Semarang and for taking the time to share your experience with us. We apologize for any inconvenience you may have experienced. We have forwarded your comments and suggestions to the relevant department and will take note of them in the future. Guest facilities and services are our main focus, which we continue to improve to provide maximum satisfaction for all our guests. Thank you once again. We look forward to welcoming you back to Votel Krakatau Hotel Semarang and providing you with an even more satisfying experience. Sincerely, General Manager
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Salman K.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 11 week(s) ago
Very good experience, very good staff
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Accommodation's Reply
21 Aug 2025
Dear Mr. Salman K, A warm greeting from Votel Krakatau Hotel Semarang! Thank you for choosing to stay at Votel Krakatau Hotel Semarang and for taking the time to share your experience with Votel Krakatau Hotel Semarang. We apologize for any inconvenience you may have experienced. We have forwarded your comments and suggestions to the relevant department and will take note of them in the future. Guest facilities and services are our main focus, which we continue to improve to provide maximum satisfaction for all our guests. Thank you once again. We look forward to welcoming you back to Votel Krakatau Hotel Semarang and providing you with an even more satisfying experience. Sincerely, General Manager
Anastasia N.
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 15 week(s) ago
I always stay here when I'm on business trips to Semarang. However, yesterday, when I checked in, I seemed to be with an intern, so it took a while to fill out another form. Usually, with the guy on duty, you just confirm your booking and go straight to your room. Other than that, it was great, and the room was super clean at a great price. Thanks, Votel Krakatu 🙌
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1 people find it helpful
Accommodation's Reply
21 Jul 2025
Hello, Anastasia. Thank you for your feedback. We hope you'll continue to be a regular customer. We look forward to welcoming you back to Votel Krakatau Hotel Semarang.
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K***a
icon-origin-TRAVELOKA
9.3
/10
Reviewed 16 week(s) ago
Nice hotel overall, but it would be great if the breakfast had more options. The room size was also a bit smaller than I expected. Still, a good choice for a quick stay
1 people find it helpful
Accommodation's Reply
16 Jul 2025
Dear Mr./Mrs. K***a, A warm greeting from Votel Krakatau Hotel Semarang! Thank you for choosing to stay at Votel Krakatau Hotel Semarang and for taking the time to share your experience with Votel Krakatau Hotel Semarang. We apologize for any inconvenience you may have experienced. We have forwarded your comments and suggestions to the relevant department and will take note of them in the future. Guest facilities and services are our main focus, which we continue to improve to provide maximum satisfaction for all our guests. Thank you once again. We look forward to welcoming you back to Votel Krakatau Hotel Semarang and providing you with an even more satisfying experience. Sincerely, General Manager
Aling T.
icon-origin-TRAVELOKA
8.2
/10
Reviewed 18 week(s) ago
comfortable, clean place, all equipment is complete and usable and I like that there are 2 complete pillows 😍😍 the pillows are also very soft. the water all turns on smoothly and quickly. the bathroom is clean. only the AC is not cold that's all that's missing. the rest is all good. I like it
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1 people find it helpful
Accommodation's Reply
30 Jun 2025
Dear Mr./Mrs. Aling T, A warm greeting from Votel Krakatau hotel Semarang! Thank you for choosing to stay at Votel Krakatau hotel Semarang and taking the time to share your experience with Votel Krakatau hotel Semarang. We apologize for the inconvenience you felt and experienced. The criticism and suggestions given have been conveyed to the relevant department and will be our concern in the future. Guest facilities and services are the main focus that we continue to improve to provide maximum satisfaction for all guests. Thank you once again, We look forward to welcoming you back to Votel Krakatau hotel Semarang and providing a much more satisfying experience. Sincerely, General Manager
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T***k
icon-origin-TRAVELOKA
10.0
/10
Reviewed 20 week(s) ago
BEST verry goood want to go back to semarang city
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Accommodation's Reply
16 Jun 2025
Dear Mr./Mrs. T*ke, A warm greeting from Votel Krakatau hotel Semarang! Thank you for choosing to stay at Votel Krakatau hotel Semarang and taking the time to share your experience with Votel Krakatau hotel Semarang. We apologize for the inconvenience you felt and experienced. The criticism and suggestions given have been conveyed to the relevant department and will be our concern in the future. Guest facilities and services are the main focus that we continue to improve to provide maximum satisfaction for all guests. Thank you once again, We look forward to welcoming you back to Votel Krakatau hotel Semarang and providing a much more satisfying experience. Sincerely, General Manager
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M***d
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 22 week(s) ago
Yeah, it's okay to stay there. Not bad.
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1 people find it helpful
Accommodation's Reply
16 Jun 2025
Dear Mr./Mrs. M*d, A warm greeting from Votel Krakatau hotel Semarang! Thank you for choosing to stay at Votel Krakatau hotel Semarang and taking the time to share your experience with Votel Krakatau hotel Semarang. We apologize for the inconvenience you felt and experienced. The criticism and suggestions given have been conveyed to the relevant department and will be our concern in the future. Guest facilities and services are the main focus that we continue to improve to provide maximum satisfaction for all guests. Thank you once again, We look forward to welcoming you back to Votel Krakatau hotel Semarang and providing a much more satisfying experience. Sincerely, General Manager
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k***i
icon-Transit
Transit
icon-origin-TRAVELOKA
9.4
/10
Reviewed 25 week(s) ago
Clean and spacious rooms, friendly service, strategic location close to the city center.
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1 people find it helpful
Accommodation's Reply
10 May 2025
Dear Mr./Mrs. ke*i, A warm greeting from Votel Krakatau hotel Semarang! Thank you for choosing to stay at Votel Krakatau hotel Semarang and taking the time to share your experience with Votel Krakatau hotel Semarang. We apologize for the inconvenience you felt and experienced. The criticism and suggestions given have been conveyed to the relevant department and will be our concern in the future. Guest facilities and services are the main focus that we continue to improve to provide maximum satisfaction for all guests. Thank you once again, We look forward to welcoming you back to Votel Krakatau hotel Semarang and providing a much more satisfying experience. Sincerely, General Manager
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Santoso W.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 27 week(s) ago
Good service and excellent. Thank you.
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Accommodation's Reply
10 May 2025
Dear Mr. Santoso W, A warm greeting from Votel Krakatau hotel Semarang! Thank you for choosing to stay at Votel Krakatau hotel Semarang and taking the time to share your experience with Votel Krakatau hotel Semarang. We apologize for the inconvenience you felt and experienced. The criticism and suggestions given have been conveyed to the relevant department and will be our concern in the future. Guest facilities and services are the main focus that we continue to improve to provide maximum satisfaction for all guests. Thank you once again, We look forward to welcoming you back to Votel Krakatau hotel Semarang and providing a much more satisfying experience. Sincerely, General Manager
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Santoso W.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 28 week(s) ago
Staff ok. Receptionist ok. Parking is quite good, can accommodate ± 8 cars. Near warmindo burjo. Price is ok.
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1 people find it helpful
Accommodation's Reply
21 Apr 2025
Dear Mr. Santoso W, A warm greeting from Votel Krakatau hotel Semarang! Thank you for choosing to stay at Votel Krakatau hotel Semarang and taking the time to share your experience with Votel Krakatau hotel Semarang. We apologize for the inconvenience you felt and experienced. The criticism and suggestions given have been conveyed to the relevant department and will be our concern in the future. Guest facilities and services are the main focus that we continue to improve to provide maximum satisfaction for all guests. Thank you once again, We look forward to welcoming you back to Votel Krakatau hotel Semarang and providing a much more satisfying experience. Sincerely, General Manager
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Nimatin Z.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.4
/10
Reviewed 28 week(s) ago
The bathroom can be freshened up and cleaned again. Because the smell is not good.
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Accommodation's Reply
18 Apr 2025
Dear Mrs. Nimatin Z, A warm greeting from Votel Krakatau hotel Semarang! Thank you for choosing to stay at Votel Krakatau hotel Semarang and taking the time to share your experience with Votel Krakatau hotel Semarang. We apologize for the inconvenience you felt and experienced. The criticism and suggestions given have been conveyed to the relevant department and will be our concern in the future. Guest facilities and services are the main focus that we continue to improve to provide maximum satisfaction for all guests. Thank you once again, We look forward to welcoming you back to Votel Krakatau hotel Semarang and providing a much more satisfying experience. Sincerely, General Manager
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D***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 37 week(s) ago
Always stay at Votel every time I go to Semarang, the cleanliness of the hotel and rooms is okay, the location is close to the center of Semarang.
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1 people find it helpful
Accommodation's Reply
20 Feb 2025
Dear Mr./Mrs. D*y, A warm greeting from Votel Krakatau Semarang! Thank you for sharing your positive experience during your stay. Your positive review gives great encouragement and motivation to our entire team to continue providing the best service. We are pleased to know that you are satisfied with your stay at Votel Krakatau Semarang. We are committed to continuously improving the quality of our services and providing an unforgettable stay experience for each of our guests. We look forward to welcoming you back to Votel Krakatau Semarang in the future. Please do not hesitate to let us know if there is any way we can further improve our services. Sincerely, General Manager.
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s***r
icon-Transit
Transit
icon-origin-TRAVELOKA
9.4
/10
Reviewed 38 week(s) ago
sound insulation is poor the sound from the bathroom next door is loud
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1 people find it helpful
Accommodation's Reply
10 Feb 2025
Dear Mr./Mrs. S*r, A warm greeting from Votel Krakatau Hotel Semarang! Thank you for choosing to stay at Votel Krakatau Hotel Semarang and taking the time to share your experience with Votel Krakatau Hotel Semarang. We apologize for the inconvenience you felt and experienced. The criticism and suggestions given have been conveyed to the relevant department and will be our concern in the future. Guest facilities and services are the main focus that we continue to improve to provide maximum satisfaction for all guests. Thank you once again, We hope to welcome you back to Votel Krakatau Hotel Semarang and provide a much more satisfying experience. Best regards, General Manager. Bimo Setyawan
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B***s
icon-origin-TRAVELOKA
9.1
/10
Reviewed 43 week(s) ago
The staff is friendly, the place is comfortable for a night or two (AC, TV, Wifi, hot water, towels and soap are also available), I think it is quite cheap for the price. Close to the station, next to it there is also an Indomaret Alfamart. If it's morning or afternoon, there are food stalls nearby. One thing that is a bit lacking is the hot water, not warm but hot, I've tried to adjust it back and forth from right to left but it's still hot.
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Accommodation's Reply
28 Oct 2025
Dear Valued Guest, Warmest regards, Votel Krakatau Semarang Thank you for choosing to stay at Votel Krakatau Semarang and for taking the time to share your experience at Votel Krakatau Semarang. We apologize for any inconvenience this may have caused you. We have forwarded your comments and suggestions to the relevant department and will take them into consideration in the future. Facilities and services are our top priority and we will continue to improve them to ensure the utmost satisfaction for all our guests. Thank you once again and we look forward to welcoming you back to Votel Krakatau Semarang and to providing you with even more pleasant experiences. Best regards, General Manager
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christiani w.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.4
/10
Reviewed 44 week(s) ago
Close to the city center and culinary spots but the cleanliness needs to be improved.
1 people find it helpful
Accommodation's Reply
30 Dec 2024
Dear Mr./Mrs. Christiani w, A warm greeting from Votel Krakatau hotel Semarang! Thank you for choosing to stay at Votel Krakatau hotel Semarang and taking the time to share your experience with Votel Krakatau hotel Semarang. We apologize for the inconvenience that you felt and experienced. The criticism and suggestions given have been conveyed to the relevant department and will be our concern in the future. Guest facilities and services are the main focus that we continue to improve to provide maximum satisfaction for all guests. Thank you once again, We hope to welcome you back to Votel Krakatau hotel Semarang and provide a much more satisfying experience. Best regards, General Manager. Bimo Setyawan
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G***t
icon-Transit
Transit
icon-origin-TRAVELOKA
6.6
/10
Reviewed 45 week(s) ago
The room's AC was HOT, couldn't sleep, checked in 2 rooms, both were hot!
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5 people find it helpful
Accommodation's Reply
23 Dec 2024
Dear Mr./Mrs. G*t, A warm greeting from Votel Krakatau hotel Semarang! Thank you for choosing to stay at Votel Krakatau hotel Semarang and taking the time to share your experience with Votel Krakatau hotel Semarang. We apologize for the inconvenience that you felt and experienced. The criticism and suggestions given have been conveyed to the relevant department and will be our concern in the future. Guest facilities and services are the main focus that we continue to improve to provide maximum satisfaction for all guests. Thank you once again, We hope to welcome you back to Votel Krakatau hotel Semarang and provide a much more satisfying experience. Best regards, General Manager. Bimo Setyawan
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Santoso W.
icon-Transit
Transit
icon-origin-TRAVELOKA
8.2
/10
Reviewed 46 week(s) ago
Overall satisfied, only 1, for room no. 108 superior twin room, the jet shower closet was clogged as of December 12, 2024.
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Accommodation's Reply
17 Dec 2024
Dear Mr./Mrs. Santoso A warm greeting from Votel Krakatau Semarang! Thank you for sharing your positive experience during your stay. Your positive review gives great encouragement and motivation for our entire team to continue providing the best service. We are pleased to know that you are satisfied with your stay at Votel Krakatau Semarang. And for your feedback, we will communicate it to the relevant department. We are committed to continuously improving the quality of our services and providing an unforgettable stay experience for each of our guests. We look forward to welcoming you back to Votel Krakatau Semarang in the future. Please do not hesitate to let us know if there is any way we can further improve our services. Sincerely, General Manager
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Number of reviews per page
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