Hotel conveniently located close to lake, eateries, and the hustle and bustle of the old quarter. Staff were friendly and very helpful. Room was a good size and clean. Hotel exceeded my expectations. Two thumbs up.

Good services. Good ambience, clean and distance to many places in the old quarter.

All front office staff were exceptionally friendly and engaging. It is so conveniently located at the heart of the old quarters! Excellent amenities available and food too!

Friendly and helpful staff. The location is perfect. The buffet breakfast was tasty, with a wide range of options too. Would come back!

Value for money as La Passion Hanoi is located within walking distances to many local highlights and the breakfast is satisfying—Hanoi's specialty pho, banh cuon, and fresh fruit. Decent coffee and friendly staff as well. Definitely recommended!

Nice staff, clean room, just have a problem with the TV. Excellent service by providing us a takeaway breakfast because we leave early morning to Sapa. We love the staff and the service!

Nice hotel and friendly staff!

Best place to stay, clean and comfortable.

All good except no privacy in the bath room. There is a glass wall with a transparent curtain. Personally I don't like it. But, it is subjective, people may like it.

Overall good, the room is clean and nice, the location is convenient!

Got some minor issues and the hotel staffs are really accommodated. Great customer service!

Perfect location to stay in Hanoi. Located in the middle of city center, surrounded by the tourism places. New furnished room, very clean, comfy, friendly staff, great services

Deception Booked a room at the address 26 rows of barrels with a room class with a large window to the street. Arrived at the address, led to 64 phuc Loc located in the alley and received a room class that was not the same as shown in the picture Disappointed in quality compared to price for money

- The hotel have two buildings. It's not mentioned in the details. Just know from the confirmation booking email. - The booking is included breakfast but the reception told my booking don't have breakfast. I have to call hotel and another guy said I can have a breakfast but have to go to the main building and not telling which floor. - The room was clean but the curtain was broken.

Got upgraded to a balcony room upon arrival, which was a nice gesture. But it does get pretty noisy as the room faces the road & Hanoi is full of impatient drivers/riders. Our only gripe on the room was that there was no hot water in the shower! The staff speaks very good English and the bellboys are always ready to help. Breakfast was below average though.

We complained about tube of washer broken. We told hotel staff in the afternoon, but when we back at night they didn't fixed it. When we back to reception asked to fix it, they said couldn't fix because too late and technician already go home. So we couldn't used it. Until morning none came to fix it. No response, Really disappointed.

Nice room, clean, good soundproofing. Enthusiastic, fun staff. Breakfast with few dishes, refilling dishes for a long time. At 8:30 a.m., almost all the dishes were sold out but did not see refills.

New hotel, Good service, Best location. The staff can speak English. They're very nice and helpful.

New born guest, I'm the first guest of a new born customer. Due to the lack of staff, the hotel owner stands directly as the front desk. Service is very professional and enthusiastic. The room is clean, the decoration is very nice