People often mention about Royal Regantris Trawangan
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Surroundings (3)
Accessibility (2)
Family Friendly (2)
Staff Friendliness (2)
Wifi (2)
Activity Option (2)
Check-in/out Time (2)
Room Space (2)
Bedroom (2)
Bathroom (2)
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Traveler Reviews Royal Regantris Trawangan
Number of reviews per page
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Customer reviews
N***i
Staycation
8.8
/10
Reviewed 7 week(s) ago
Spending 3 days 2 nights here. Everything from check in until the check out is wonderful. The room [is] ] ] great. [The] ] location [is] ] ] great [and] ] quite far from the center but still OK as Gili [is] ] just a small island. All the staffs are kind too. The variety for the breakfast is not really much, but still OK to start the day. Will recommend to stay here if you want to see the place that you can see [the] ] sunset and if you are looking for [a] ] quiet place.
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1 people find it helpful
Accommodation's Reply
02 Jul 2025
Dear Guest's
Thank you so much for taking the time to share your experience! We're truly happy to hear that your 3 days and 2 nights with us were wonderful from check-in to check-out.
It’s great to know that you enjoyed the room, the peaceful location, and the hospitality of our staff. Your kind words really motivate our team to continue giving their best. We also appreciate your feedback on the breakfast — we'll definitely take it into consideration to improve further.
We’re especially glad that you found the location ideal for enjoying the sunset and for some quiet relaxation. Thank you for recommending us — we hope to welcome you back again soon for another memorable stay!
Warm regards,
Royal Regantris Tawangan Management
M***M
Leisure
10.0
/10
Reviewed 9 week(s) ago
I arrived before check-in time and the staff was very friendly to help me get an early check-in.
The cleanliness of the room and bathroom was also okay.
The breakfast menu was also quite adequate.
Oh yes, the receptionist was also very friendly when I wanted to borrow a beach towel.
A small note regarding bicycle rental, so that the bicycles that will be rented to hotel guests should be more selective. Because some of the conditions are not suitable.
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1 people find it helpful
Accommodation's Reply
05 Jun 2025
Thank you so much for taking the time to leave such a wonderful review.
We’re delighted to hear that you enjoyed your stay at Royal Regantris Trawangan] and that our team and facilities met your expectations.
Your kind words truly motivate us to continue providing the best service possible.
We hope to have the pleasure of welcoming you back in the near future.
Warm regards,
Royal regantris Trawangan Management
d***y
Leisure
9.4
/10
Reviewed 10 week(s) ago
nice and big room. there is a private beach across the street. fun when there is a movie night.
no regrets.
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Accommodation's Reply
05 Jun 2025
Thank you so much for taking the time to leave such a wonderful review.
We’re delighted to hear that you enjoyed your stay at Royal Regantris Trawangan and that our team and facilities met your expectations.
Your kind words truly motivate us to continue providing the best service possible.
We hope to have the pleasure of welcoming you back in the near future.
Warm regards,
Royal Regantris Trawangan Management
W***a
Leisure
8.2
/10
Reviewed 13 week(s) ago
The hotel is comfortable. Right in front of the beach. It's just far from the center, need to take a cidomo. Overall comfortable and clean. Every night there is a movie night.
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Accommodation's Reply
08 May 2025
Dear valued customer, Warmest Greetings From Royal Regantris Trawangan. Home For Everyone. Thank you for taking the time to provide a review. Your satisfaction is our priority, and we look forward to welcoming you back in the future. Best Regards. Royal Regantris Trawangan Management
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S***N
9.1
/10
Reviewed 19 week(s) ago
It is very rare for a receptionist to smile broadly and friendly while talking on the phone, but Fia as the receptionist on duty is extraordinary. She’s absolutely an asset to the company.
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Accommodation's Reply
28 Mar 2025
Dear Value Custumer
Warmest Greetings From Royal Regantris Trawangan... Home For Everyone …
Thank you for your review of our hotel at Royal Regantris Gili Trawangan. We are pleased to hear that you found our accommodations comfortable and well-appointed. Your satisfaction is our priority, and we hope to have the pleasure of hosting you again in the future.
Kind Regard,
Royal Regantris Trawangan Management
DT
Debby T.
9.4
/10
Reviewed 70 week(s) ago
Hotel terbaik selama menginap di gili. Karena rata-rata di gili itu airnya susah dan kotor lantainya. Tapi cuma di royal yang menginap seperti di hotel. Fasilitas lengkap dan kamar direct ke pool. Next, saya akan kembali lagi. Meskipun jauh harus naik cidomo dulu. Ada movie night setiap hari.
2 people find it helpful
Titha
10.0
/10
Reviewed 93 week(s) ago
Amazing location and facilities, all in one package!
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2 people find it helpful
Accommodation's Reply
13 Nov 2023
Dear Mr/s Titha ..
Warmest Greeting from Royal Regantris Hotel Trawangan, home for everyone ..
Thank you very much for taking the time to review your recent stay with us We delighted to hear that you had a fantastic experience with us and I will be sure to pass on your compliments to our associates so that they may be recognized for their efforts. And thank you for appreciating service from our staff. We look forward to welcoming you back in the near future.
Sincerely,
Management Royal Regantris Trawangan
Riki N. A.
9.7
/10
Reviewed 95 week(s) ago
Excellent service, worth for money.
1 people find it helpful
AK
Aprillia K. S.
10.0
/10
Reviewed 110 week(s) ago
Very pleasant. Friendly staff all very helpful. The rooms are clean and nice.
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1 people find it helpful
Bambang N.
8.5
/10
Reviewed 113 week(s) ago
This hotel was amazing. One satisfaction for visitors who are and stay at this hotel. The service is good and very friendly. The food is delicious.
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3 people find it helpful
BS
Beby S. A.
10.0
/10
Reviewed 118 week(s) ago
Very pleasant place, very friendly staff and clean. Will return to stay here let alone have the opportunity. Highly recommend for couples or families.
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2 people find it helpful
GS
Grant S. K.
9.7
/10
Reviewed 122 week(s) ago
Most comfortable hotel on Gili T. New hotel. Cold rooms are nice after a long day on beach. Pool is magic. Staff are vrry good. Sunset in front of hotel with a movie later on on a big screen is cool. Value for money. You will not find a better hotel.
3 people find it helpful
MB
Mohammad B.
10.0
/10
Reviewed 126 week(s) ago
Recommended for poolside room types, you really just need to slide the door and jump straight into the swimming pool. Classified as a new hotel on Gili Trawangan, so everything is still very good. This is the best hotel for the sunset point side.
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3 people find it helpful
yh
yuri h.
9.7
/10
Reviewed 157 week(s) ago
Kami datang sebelum waktu check in dan tetap di layani dengan sangat baik. Lokasi juga sangat nyaman. Bersih.
5 people find it helpful
Ahmad R.
9.7
/10
Reviewed 161 week(s) ago
Clean, comfortable, complete facilities.
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5 people find it helpful
th
9.4
/10
Reviewed 165 week(s) ago
Amazing. The hotel is still new, clean, the rooms are super comfortable, the air conditioner is cold, very recommended 👍 will definitely come back later ❤ hotel facilities, .
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7 people find it helpful
Accommodation's Reply
13 Jun 2022
Good evening Mr Matheos,
Warm greetings from Royal Regangtris Trawangan, home to all!
Thank you for taking the time to provide us with feedback based on your own experience. The whole team is very happy to know that the quality of our service is in line with the expectations of you and your family.
We look forward to a visit from you and your family in the future!
Regards
Ricky Jumas - Hotel Manager
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IM
I MADE P. A.
5.1
/10
Reviewed 169 week(s) ago
Very bad service and very disappointing.
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4 people find it helpful
Am
Ayu m. r.
5.6
/10
Reviewed 169 week(s) ago
Check-in waited 1 hour 30 minutes in the lobby even though we arrived at 3 pm and already booked a room at night. In the morning breakfast ordered fried rice arrived 1 hour later. Checkout waiting 30 minutes in the lobby.
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5 people find it helpful
Kadeq d. A. p.
5.1
/10
Reviewed 169 week(s) ago
Our check-in at 16.15 should be at 2. The staff reasoned that if someone booked 17 rooms in the morning, it means that the booking from the application was delayed, the second reason was because of the request for a double bed. We were later first seated in the lobby waiting to check in.
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3 people find it helpful
MC
Muhamad C. U.
10.0
/10
Reviewed 171 week(s) ago
There are no good & cheap drugs! The service is the best, especially the manager, Mr. Ricky salute!