8.4
Very Good
From 320 reviews
Provided by travelers on
Cleanliness

8.7

Room Comfort

8.6

Meal

8.3

Location

8.5

Service and Facilites

8.5

People often mention about HOTEL DIAMOND TARAKAN
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Bedroom (8)
Ambiance (7)
Family Friendly (6)
Check-in/out Time (6)
Bathroom (6)
Taste (6)
In-house Restaurant (6)
Distance to City Center (5)
Surroundings (5)
Staff Friendliness (5)
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Traveler Reviews HOTEL DIAMOND TARAKAN

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40
Customer reviews
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wira s.
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10.0
/10
Reviewed 1 week(s) ago
The hotel staff is friendly and informative.
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JOKO Y. W.
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Business
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9.1
/10
Reviewed 2 week(s) ago
The Diamond Tarakan Hotel is a great choice for business trips. It's surrounded by street food and cafes, with morning exercise along the roadside, and offers GrabFood, GoFood, Gojek, and Grab options. Check-in and check-out are quick, the rooms are clean, and the staff is friendly and comfortable. Thank you.
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safri k.
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Business
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8.2
/10
Reviewed 3 week(s) ago
Sorry, my version of a receptionist is not very friendly, there wasn't even a bottle of mineral water in the room, and the TV channels can be counted on one hand, and even then they are local broadcasts.
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S***t
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Business
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10.0
/10
Reviewed 4 week(s) ago
Clean place, good food, good service.
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S***i
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8.5
/10
Reviewed 4 week(s) ago
Quite comfortable and lots of places to hang out
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D***y
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Staycation
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10.0
/10
Reviewed 9 week(s) ago
I've stayed here many times, it's clean, there's an Indomaret in front, a cafe next to it, and there's a motorbike rental, making traveling easier
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R***a
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Leisure
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10.0
/10
Reviewed 13 week(s) ago
Comfortable and safe. Very cool. Thank you very much.
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R***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 13 week(s) ago
comfortable safe reeereeeenn banget thank you very much
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1 people find it helpful
S***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.8
/10
Reviewed 16 week(s) ago
The room is clean, the bed and pillows are comfortable, close to places to eat, the service is friendly and fast.
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1 people find it helpful
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Abdul H.
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Staycation
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10.0
/10
Reviewed 17 week(s) ago
Comfortable and clean. Spacious and cool room.
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1 people find it helpful
R***i
icon-Business
Business
icon-origin-TRAVELOKA
8.0
/10
Reviewed 21 week(s) ago
99% of the hotel staff from the receptionist, etc., not a single one smiles at the guests, their smiles are so expensive. The taste of the food doesn't need to be explained anymore, just look at my rating.
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1 people find it helpful
N***a
icon-origin-TRAVELOKA
6.9
/10
Reviewed 23 week(s) ago
Bad hotel service. The peace is disturbed, midnight phone calls, guests will be raided. No one regulates car parking.
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2 people find it helpful
r***a
icon-Transit
Transit
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10.0
/10
Reviewed 24 week(s) ago
Great. With affordable prices, the facilities and comfort are very good.
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Accommodation's Reply
24 Feb 2025
Thank you for your review, we will try to improve our service. Thank you
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d***i
icon-Staycation
Staycation
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6.5
/10
Reviewed 26 week(s) ago
I chose Diamond Hotel because it has a Family Room with an affordable price because I went with my kids, but it was far from my expectations, the room was cramped, the worst thing was the bathroom was really dirty, this is the first time I've stayed in a hotel where the AC water was thrown on the bathroom floor, can you imagine what the bathroom was like, slippery, wet all the time, the hotel staff, especially the FO, had really bad service, they were rude and not friendly at all, when we went in and out they ignored us, a big No for coming back again
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Accommodation's Reply
24 Feb 2025
Thank you for your review, sis, sorry for the inconvenience and we will try to improve our service. Thank you.
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S***i
icon-origin-TRAVELOKA
9.3
/10
Reviewed 30 week(s) ago
good atmosphere and maintain the quality of the room and the cleanliness of the room....after staying many times, only one thing that is starting to be neglected is the bathroom walls are starting to have black spots and are not cleaned...otherwise very satisfied and will not move. The hotel is still the best diamond.
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2 people find it helpful
burhan s.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 44 week(s) ago
The first time I stayed here, I was immediately impressed with the clean room, the friendly staff, with that price you get a complete room with a sofa, mini bar and refrigerator. The bathroom is also clean, recommended. Next time I will stay at Diamond again.
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S***i
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Business
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8.1
/10
Reviewed 45 week(s) ago
The TV is dusty, the bathroom and the bottom of the toilet are yellow like that. And the toilet is a bit messy because the water can't be pushed, you have to turn the faucet at the back.
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1 people find it helpful
Syamsidar
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9.7
/10
Reviewed 49 week(s) ago
Strategic location and spacious rooms.
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1 people find it helpful
W***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 55 week(s) ago
Satisfying service, easy check-in and check-out times.
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1 people find it helpful
F***i
icon-origin-TRAVELOKA
8.5
/10
Reviewed 70 week(s) ago
Very suitable, the place is clean.
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2 people find it helpful
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