Y***i

8.1

/10

Reviewed 3 day(s) ago

The hotel staff was friendly, but unfortunately, deposit payments are cash-only, not QRIS or bank transfers. Hopefully, this will be available in the future.

See original

Find this review helpful?

Aisyah A.

Staycation

10.0

/10

Reviewed 4 day(s) ago

The room was clean and comfortable. There was a bed for the children. It was just a bit cramped for prayer.

See original

Find this review helpful?

Z***o

Leisure

9.1

/10

Reviewed 2 week(s) ago

Room 308 has a dirty drain, so the water doesn't flow optimally. Needs repair.

See original

Find this review helpful?

Prasetyo

10.0

/10

Reviewed 3 week(s) ago

It's comfortable and more private, but the price is quite expensive now, only a few tens of thousands different from more attractive hotels.

See original

Find this review helpful?

A***n

10.0

/10

Reviewed 3 week(s) ago

Good good good good good good good good

Find this review helpful?

M***r

9.0

/10

Reviewed 8 week(s) ago

Friendly staff, family friendly, easy online transportation.

See original

Find this review helpful?

M***a

Business

5.4

/10

Reviewed 13 week(s) ago

lots of small cockroaches everywhere, the shower was broken, the sheets looked like they had never been changed

See original

1 people find it helpful

Accommodation's Reply

11 Mar 2026

With our deepest respect from Nine Palace Hotel, thank you, Mira, for taking the time to write a review of Nine Palace Hotel. We apologize for any inconvenience you may have experienced during your stay. The Management of Nine Palace Hotel.

See original

M***a

5.8

/10

Reviewed 13 week(s) ago

The shower faucet was broken, there were lots of small cockroaches everywhere; the sheets looked like they hadn't been changed, there were lots of small cockroaches on the bed.

See original

Find this review helpful?

Accommodation's Reply

11 Mar 2026

See original

E***k

8.2

/10

Reviewed 15 week(s) ago

It's just for transit.

See original

Find this review helpful?

Accommodation's Reply

11 Mar 2026

With our deepest respect from Nine Palace Hotel, we thank you, EK, for taking the time to write a review of Nine Palace Hotel. We sincerely hope you will visit us again, whether for business or a family vacation. The Management, Nine Palace Hotel

See original

I***n

Transit

5.7

/10

Reviewed 16 week(s) ago

Not as expected for the price of almost 300k, the bathroom smells, the water heater is broken, the shower faucet is broken and has to be fixed, the room size is also very narrow, like it's stuffy, the smell of the bathroom is really uncomfortable.

See original

Find this review helpful?

Accommodation's Reply

11 Mar 2026

With our deepest respect from Nine Palace Hotel, we would like to thank you, Ms. I*n, for taking the time to write a review of Nine Palace Hotel. Sincerely, The Management of Nine Palace Hotel.

See original

Santi O.

9.4

/10

Reviewed 17 week(s) ago

Will be the first option when visiting Palembang again. God willing.

See original

Find this review helpful?

Accommodation's Reply

11 Mar 2026

With our deepest respect from Nine Palace Hotel, we thank you, Mr. Santi, for taking the time to write a review of Nine Palace Hotel. We sincerely hope you will visit us again, whether for business or a family vacation. Sincerely, Management: Nine Palace Hotel

See original

u***r

Staycation

7.0

/10

Reviewed 20 week(s) ago

Horror atmosphere, dim lights and 1 cut off 😭 Hot water won't turn on

See original

Find this review helpful?

Accommodation's Reply

11 Mar 2026

With our deepest respect from Nine Palace Hotel, we would like to thank you, U*r, for taking the time to write a review of Nine Palace Hotel. The Management of Nine Palace Hotel.

See original

Anita s.

Leisure

10.0

/10

Reviewed 21 week(s) ago

I'm not disappointed, the mattress is clean, soft and big.

See original

Find this review helpful?

Accommodation's Reply

11 Mar 2026

With our deepest respect from Nine Palace Hotel, we thank you, Ms. Anita, for taking the time to write a review of Nine Palace Hotel. We sincerely hope you will visit us again, whether for business or a family vacation. Sincerely, Management: Nine Palace Hotel

See original

D***i

10.0

/10

Reviewed 23 week(s) ago

Recommendations for the most comfortable hotels in Palembang

See original

1 people find it helpful

Accommodation's Reply

11 Mar 2026

It is with pleasure that Nine Hotel Palembang extends its gratitude to you, D*i, for taking the time to write a review of Nine Hotel Palembang. We sincerely hope you will visit us again, whether for business or a family vacation. Sincerely, The Management, Nine Hotel Palembang

See original

N***a

8.5

/10

Reviewed 24 week(s) ago

The staff is friendly, but the room is too humid and the air conditioning is not cool enough 🙏

See original

1 people find it helpful

Accommodation's Reply

11 Mar 2026

With our deepest respect from Nine Palembang Hotel, thank you, N*a, for taking the time to write a review of Nine Palembang Hotel. We sincerely hope you will return to stay with us again, whether for business or a family vacation. The Management, Nine Palembang Hotel

See original

E***s

Business

10.0

/10

Reviewed 24 week(s) ago

friendly staff and clean rooms, the only thing you need to pay attention to is the air conditioning

See original

Find this review helpful?

Accommodation's Reply

11 Mar 2026

Warm greetings from Nine Palace Hotel. Thank you, E*a, for taking the time to write a review of Nine Palace Hotel. We sincerely hope you will visit us again, whether for business or a family vacation. The Management, Nine Palace Hotel

See original

Andri

Transit

8.6

/10

Reviewed 25 week(s) ago

The bathroom has stagnant water, but I've checked it again, but I haven't tried it again.

See original

1 people find it helpful

Accommodation's Reply

11 Mar 2026

With our deepest respect from Nine Hotel Palembang, we thank Mr. Andri for taking the time to write a review of Nine Hotel Palembang. Sincerely, The Management of Nine Hotel Palembang.

See original

A***a

Transit

8.2

/10

Reviewed 25 week(s) ago

The check-in process was easy and the staff were friendly.

See original

1 people find it helpful

Accommodation's Reply

11 Mar 2026

With our deepest respect from Nine Palace Hotel, we would like to thank you, A*a, for taking the time to write a review of Nine Palace Hotel. We sincerely hope you will visit us again, whether for business or a family vacation. The Management, Nine Palace Hotel

See original

Yeni P.

9.7

/10

Reviewed 25 week(s) ago

First time staying and very satisfied

See original

Find this review helpful?

Accommodation's Reply

11 Mar 2026

With our deepest respect, Nine Palace Hotel. Thank you, Ms. Yeni, for taking the time to write a review of Nine Palace Hotel. We sincerely hope you will visit us again, whether for business or a family vacation. Management: Nine Palace Hotel

See original

Octaviani

Staycation

9.1

/10

Reviewed 27 week(s) ago

First time staying at this hotel, the room is cool, clean, small but warm

See original

Find this review helpful?

Accommodation's Reply

11 Mar 2026

Warm greetings from Nine Palembang Hotel. I*a, thank you so much for your valuable feedback about Nine Palembang Hotel. We sincerely hope you will visit us again, whether for business or family vacation. From the management of Nine Palembang Hotel.

See original

Nine Hotel

Overall Ratings & Reviews Nine Hotel

8.4

8.4

8.3

8.5

8.4

Traveler Reviews Nine Hotel