If possible, the key deposit should only be identification, no need to use cash, the swimming pool is nice, please pay more attention to the cleanliness of the water.

Got a room on the 12th floor that smelled musty and dusty, and the toilet smelled so bad it looked like it hadn't been cleaned. It was so uncomfortable that I couldn't sleep soundly. The pool wasn't clean either, and while the reviews on TikTok made it look great, it wasn't really in real life. My first and last stay there.

friendly, fast, clean, quiet, close to everywhere

The hotel staff is very friendly, serving and helping whenever there is a need.

Good hotel, close to the city center and culinary spots, all the staff are friendly, only the sheets are a bit less clean, but otherwise it's good, recommended hotel near the city, standard room rates.

The hotel staff was friendly and polite. When I had a problem with my room key, it took less than 10 minutes for the satellite technician to fix it.

The hotel was a bit dark, the pool was clean but I don't know which part of it made my kids' feet scratched.

Okay, clean and friendly service, even the OB and Security are very friendly

The hotel staff is very friendly. The hotel smells good.

The rooms are comfortable, clean, and tidy. The staff are friendly.

The staff are very friendly, especially the security guard. The location is good, close to shopping areas.

Great for a long stay, close to shopping.

Very reliable staff, even though there was a problem with the booking application regarding room availability, they still provided the best solution.

Stayed 1 night on the 10th floor, checked in in the afternoon, the AC was hot, called CS and was told to wait until after Maghrib. After checking, it was still hot until 1:00 AM, then they offered to move rooms, oh my God. When I moved rooms, the AC was not as cold. Hopefully the hotel will pay more attention to the room facilities, especially the shower above the head which has holes because I thought it could be used, but when I turned it on, there were holes on the floor. This is my first experience staying here.

The staff was very friendly, but the bathrooms and toilets weren't very clean. I went there because they said they had an adult swimming pool, but I was disappointed because the staff said it was under maintenance.

Maybe you should pay attention to the cleanliness of the playground area, it's really dirty even though the ones playing there are children, sorry, there's even dirt like human feces stuck to the balls. Everything else is okay.

Clean and comfortable rooms to unwind and a swimming pool to relax.

It was not informed that breakfast was only until 10, I checked in on Sunday, the information was breakfast at 10.30, breakfast was on Monday when I arrived at 10 it turned out it was closed, I only asked for snacks but they said it was closed, if there is a minus 1 star, I will give it minus 1 star, at least there is compensation for food even if it is only snacks, I have paid a lot but access to the pool is calm and maintenance.

The receptionist staff took a long time to answer the phone, even after being called back 5 times, they only picked up. The TV was crackling, and the room felt like someone was knocking on the wall, meaning it wasn't soundproof. The hotel wasn't flexible; we asked for a double bed, but we couldn't even though Traveloka had a "special request" option. Luckily, the atmosphere around the hotel was very comfortable.

The parking lot is full and usually the security guard is not there because he is busy moving cars. Actually, the cleanliness is still minimal, there are still many dirty things and when having breakfast, it is close to the swimming pool, it is uncomfortable when someone walks past and gets wet while we are having breakfast.