ear Mr. Francis, Thank you very much for sharing your outstanding review and for choosing Royal Avila for your stay in Lombok. We are truly delighted to read your kind words and are honored to be described as a hidden gem. It is wonderful to know that you enjoyed the peaceful atmosphere, unique design, comfortable bed, and the beautiful sea-facing views from our rooms. Your compliments regarding our friendly team, breakfast experience, and buggy service are sincerely appreciated and will be shared with our staff. It means a great deal to us to know that Royal Avila has left such a memorable impression on your visit to Lombok. We look forward to the pleasure of welcoming you back very soon for another relaxing and exceptional stay. Kind regards, Management Team Royal Avila Boutique Resort

Dear Valued Guest, Thank you for taking the time to share your feedback following your recent stay with us. We sincerely appreciate your comments, as they help us improve our service quality. We are truly sorry to learn about your experience during the check-out process and regret that our team’s attitude did not meet your expectations. Please accept our sincere apologies for any discomfort this may have caused. This is certainly not the level of hospitality we strive to provide, and your feedback has been taken very seriously. Kindly be assured that we have shared your comments with the relevant team for further review and coaching to ensure a more courteous and professional experience for our guests in the future. We truly value your feedback and hope to have the opportunity to welcome you back and provide you with the warm and attentive service that Royal Avila is known for. Kind regards, Management Team Royal Avila Boutique Resort

Dear Valued Guest, Thank you very much for sharing your perfect rating and for taking the time to write such a kind review. We are truly delighted to hear that you found our team to be very nice and accommodating, and that they were able to assist you with anything you needed during your stay. Your appreciation of our receptionist’s prompt response via WhatsApp is especially encouraging and will be shared with the team. It is also wonderful to know that you enjoyed the beautiful ambience of the resort and found the sound of the waves soothing and relaxing. Creating a peaceful and memorable environment for our guests is always our priority. Thank you once again for choosing Royal Avila. We sincerely look forward to welcoming you back for another relaxing and enjoyable stay in the near future. Kind regards, Management Team Royal Avila Boutique Resort

Dear Valued Guest, Thank you very much for your review. We are pleased to know that you had an enjoyable stay and found Royal Avila Boutique Resort to be recommended. We truly appreciate your feedback and look forward to welcoming you back for another pleasant experience in the future. Kind regards, Management Team Royal Avila Boutique Resort

Dear Valued Guest, Thank you very much for your perfect rating and for sharing your kind feedback about your recent stay with us. We are delighted to hear that you had an impressive experience and that our friendly staff and beautiful sea view made your stay enjoyable. Your positive comments truly motivate our team to continue providing warm hospitality and memorable moments for our guests. Thank you once again for choosing Royal Avila Boutique Resort. We sincerely look forward to welcoming you back for another wonderful stay in the near future. Warm regards, Management Royal Avila Boutique Resort

Dear Valued Guest, Thank you very much for sharing your wonderful review. We are delighted to hear that you enjoyed the amazing views, excellent service, and delicious food during your stay at Royal Avila Boutique Resort. Your kind words are greatly appreciated and motivate our team to continue providing exceptional experiences for all our guests. We look forward to welcoming you back for another memorable stay. Warm regards, Royal Avila Boutique Resort

Dear Ms. Lisnawati S., Thank you so much for your wonderful review and for giving us a perfect 10 rating. We are delighted to hear that you enjoyed your 3-day stay, enjoyed the beautiful sunset views despite the rain, and appreciated the pleasant and tranquil atmosphere of your room and the hotel grounds. We are glad to know that the sound of the waves helped you relax naturally, and that the warm hospitality of our staff made your stay even more meaningful. Your kind words are an encouragement to our team to continue providing the best service. We hope to welcome you back to Royal Avila Boutique Resort again. Sincerely, Royal Avila Boutique Resort

Dear Ms. Gemala W., Thank you very much for sharing your wonderful review and for giving us a perfect 10 rating. We are delighted to hear that you truly enjoyed your stay at Royal Avila Boutique Resort. It is wonderful to know that you appreciated our friendly and helpful staff, the spotless rooms and pool area, as well as our beautiful location. We are also glad that you enjoyed your meals at the Olive Restaurant. Your kind words and recommendation mean a lot to us and inspire our team to continue providing exceptional experiences. We very much look forward to welcoming you back and hosting your family and colleagues for another memorable holiday in Senggigi. Warm regards, Royal Avila Boutique Resort

Dear Ms. Ning P. G. Y., Thank you very much for sharing your wonderful review and for giving us a 9.7 rating. We are thrilled to hear that you had an amazing experience at Royal Avila Boutique Resort and enjoyed the beautiful views and relaxing atmosphere with your loved ones. We are delighted that you found our food and room service delightful, especially the Spaghetti Chicken Pesto and pizza! Your kind words are greatly appreciated and motivate our team to continue providing exceptional experiences for our guests. We very much look forward to welcoming you back for your next vacation. Warm regards, Royal Avila Boutique Resort

Dear Valued Guest, Thank you sincerely for your kind words and for taking the time to share your experience with us. We are truly honored to know that our resort offered you a sense of healing, peace, and tranquility away from the crowds. It brings us great joy to know that your stay was meaningful, and we would be delighted to welcome you back whenever you seek rest and renewal again. Warm regards, The Management of Royal Avila Boutique Resort

Dear Valued Guest, Thank you very much for your kind review. We are delighted to hear that you had such a memorable experience during your honeymoon stay with us. It is truly rewarding to know that you enjoyed the spacious and modern room with its stunning ocean view, as well as the quality of our food. We are especially pleased to hear that our team made a positive impression with their friendliness and helpfulness. Your kind words mean a great deal to us and will be shared with the entire team. Thank you once again for choosing to stay with us for such a special occasion. We hope to have the pleasure of welcoming you back in the future. Warm regards, The Management Team Royal Avila Boutique Resort

Dear Mr. Herman, Thank you for your positive review. We are very pleased to hear that you were satisfied with the hospitality and prompt response from our team. Your feedback regarding the food is also greatly appreciated and will be used as a basis for our evaluation to continuously improve the quality of our service. We look forward to welcoming you back to Royal Avila Boutique Resort for an even more enjoyable stay in the future. Best regards, Management. Royal Avila Boutique Resort

Dear Valued Guest, Thank you for your kind recommendation! We’re thrilled to be one of your top choices in Senggigi, Lombok. We look forward to welcoming you back to Royal Avila Boutique Resort soon! Warm regards, The Management Team Royal Avila Boutique Resort

Dear Valued Guest, Thank you for your wonderful feedback. We’re delighted to hear that you enjoyed our hospitality, the stunning views, and the quality of our food. We appreciate your suggestion regarding the addition of gym facilities and will certainly take it into consideration as we continually strive to enhance our guest experience. We’re also glad that you found the journey from Mataram City convenient and enjoyed the beautiful scenery along the way. We look forward to welcoming you back to Royal Avila Boutique Resort soon for another memorable stay. Warm regards, The Management Team Royal Avila Boutique Resort

Dear Mr. Amrun F, Thank you so much for your heartfelt and detailed review. We are truly delighted to hear that your stay at Royal Avila Boutique Resort was such an amazing experience. It brings us great joy to know that you appreciated our friendly and responsive team. A special thank you for mentioning Ms. Luna, Mr. Aksar, and Ms. Haeniah — we will be sure to share your kind words with them, as they will be thrilled to know they made a positive impact on your stay. We’re also glad to hear you enjoyed our spacious rooms, complimentary minibars, delicious à la carte breakfast, and our stunning pool — your compliments mean the world to us. Your suggestion about expanding the breakfast options is truly appreciated and will certainly be considered as we continue to enhance our guest experience. We can’t wait to welcome you back on your next trip to Lombok. Thank you once again for choosing Royal Avila and for your kind words about our hospitality. Warm regards, The Management Team Royal Avila Boutique Resort

ear Valued Guest, Thank you for sharing your feedback with us. We sincerely apologize for any inconvenience caused regarding the lost card charge. We understand your concern and regret any misunderstanding that may have occurred. Please be assured that we will investigate this matter thoroughly to ensure accuracy and fairness. We also appreciate your suggestion about expanding the buffet options and will take it into consideration as we strive to improve our dining experience. We value your feedback and hope to have the opportunity to welcome you back to Royal Avila Boutique Resort for a better stay. Warm regards, The Management Team Royal Avila Boutique Resort

Dear Mr. Sarif Thank you so much for your kind words! We're thrilled to hear that you enjoyed the beautiful views, found your room comfortable, and loved our food and beverage offerings. We truly appreciate your feedback and hope to welcome you back for another great stay soon! Warm regards, The Management Team Royal Avila Boutique Resort

Dear Our Beloved Guest, Thank you for your kind words! We're so glad to hear that you found our staff friendly and helpful. Providing warm and attentive service is very important to us, and we’re happy it made a difference in your stay. We hope to welcome you back again soon! Warm regards, The Management Team Royal Avila Boutique Resort

Dear Our Beloved Guest Thank you so much for your kind words! We're delighted to hear that you enjoyed the beautiful view of Mount Agung and the refreshing sea breeze from your balcony. It's wonderful to know that you had a relaxing and memorable experience. We hope to welcome you back again soon! Warm regards, The Management Team Royal Avila Boutique Resort