8.3
Very Good
From 162 reviews
Provided by travelers on
Cleanliness

8.4

Room Comfort

8.2

Meal

8.2

Location

8.5

Service and Facilites

8.1

People often mention about The Luxe 2
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Bathroom (5)
Surroundings (4)
Staff Friendliness (4)
Ambiance (4)
Soundproof (4)
Bedroom (4)
Hotel Area (4)
Accessibility (3)
Wifi (3)
Distance to City Center (2)
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Traveler Reviews The Luxe 2

Number of reviews per page
20
40
Customer reviews
I***a
icon-Business
Business
icon-origin-TRAVELOKA
8.8
/10
Reviewed 4 week(s) ago
The hotel is clean, close to the mall, unfortunately the rooms are not soundproof so the noise from the street comes in.
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M***M
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
Very enjoyable and the facilities are very satisfying
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I***h
icon-origin-TRAVELOKA
5.9
/10
Reviewed 10 week(s) ago
The room is not soundproof, the receptionist is really rude to female customers.
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1 people find it helpful
I***h
icon-origin-TRAVELOKA
6.7
/10
Reviewed 12 week(s) ago
The receptionist is not friendly, the hotel is good, but if possible the receptionist staff could be friendlier,
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1 people find it helpful
M***d
icon-origin-TRAVELOKA
9.4
/10
Reviewed 15 week(s) ago
It's really cool, except that the TV doesn't have any channels to watch it on.
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C***r
icon-origin-TRAVELOKA
8.5
/10
Reviewed 47 week(s) ago
Everything is good. It's just that the 1st floor sometimes has poor signal. Wifi keeps dropping out.
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1 people find it helpful
M***d
icon-origin-TRAVELOKA
5.7
/10
Reviewed 49 week(s) ago
The smell of cigarettes. Even though it said non-smoking, it has been complained, but was forced to not be able to move rooms. In the future, if there are previous guests who violate smoking, please clean it thoroughly.
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2 people find it helpful
y***s
icon-Business
Business
icon-origin-TRAVELOKA
6.6
/10
Reviewed 52 week(s) ago
The male receptionist when I checked in was very unfriendly. And because I was on a business trip, I asked for a receipt bill with various reasons and didn't want to give it. And in the early morning my room was knocked on because there was a car in front of me who wanted to get out. Even though I had asked him if I needed to leave the key, he said no need.
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3 people find it helpful
A***a
icon-Transit
Transit
icon-origin-TRAVELOKA
6.4
/10
Reviewed 59 week(s) ago
I don't know if it's the sound of visitors or employees, but it's clear that until 3am the noise is so loud, the sound of chatting and laughing so loud that it makes it hard to sleep. Even male employees when they meet customers are not friendly, even if they just smile. The location is very strategic, close to the mall.
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3 people find it helpful
A***i
icon-origin-TRAVELOKA
9.1
/10
Reviewed 59 week(s) ago
For the price the quality is quite okay, the bathroom is really clean. It's just a shame that there is no mat in the bathroom and a partition between the shower and the toilet, so it gets wet everywhere. Then it's a shame there are no hotel slippers. The TV remote didn't work and some corners of the room were dirty and dusty. Overall it's still okay. As for food, I ordered chicken nasgor. It feels really really really good. With a price of 25k, the taste is really delicious and the portions are large. If asked whether they would come back again, the answer was yes if it was for a temporary stopover, even though it was a little far from the airport. Thank you Luxe.
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1 people find it helpful
Hendra A. C. S.
icon-Transit
Transit
icon-origin-TRAVELOKA
8.5
/10
Reviewed 60 week(s) ago
Strategic location, clean rooms.
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M***d
icon-origin-TRAVELOKA
6.5
/10
Reviewed 70 week(s) ago
Tidak ada lift harus di sediakan agar barang-barang pengunjung tidak keberatan.
3 people find it helpful
Emby M.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 78 week(s) ago
Pertama kalinya saya menginap di sini. Kualitas sesuai harga. Semua fasilitas berfungsi dengan baik. Kamarnya bersih. Recommended banget deh.
1 people find it helpful
el chin
icon-origin-TRAVELOKA
8.5
/10
Reviewed 87 week(s) ago
The location is right in the middle of the city which makes it easy for us to travel to several places at once. The rooms are comfortable and spacious, the parking area is quite spacious,
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1 people find it helpful
Yuliani
icon-origin-TRAVELOKA
9.3
/10
Reviewed 88 week(s) ago
Great, just like the picture 👍 happy and cool, clean too.
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1 people find it helpful
Dani
icon-origin-TRAVELOKA
5.5
/10
Reviewed 91 week(s) ago
The room has no windows,
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Ozan A.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 92 week(s) ago
Room 205 is better off being closed, making it an office or warehouse. Poor guest who was given that room. Feels like sleeping in a shophouse. The sound of vehicles driving into the room was very noisy. You won't be able to sleep peacefully if you sleep in that room. If you still want to use it, please give it a good damper, poor room guests. In my opinion, that's all the minuses, for the price of 300 thousand the room is pretty good according to the rate. When it comes to limited parking, it seems like a lot of people have complained. 😅.
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3 people find it helpful
NURLILAYUMNA
icon-origin-TRAVELOKA
6.0
/10
Reviewed 109 week(s) ago
Late check out less than 1 hour already charged 35% CES of 98 thousand, I gave 100 thousand and then my money was not refunded 2 thousand because there was no small money he said. I will not give up my 2 thousand dollars, you count me too.
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9 people find it helpful
Sulistiono
icon-origin-TRAVELOKA
8.4
/10
Reviewed 110 week(s) ago
Oke lah untuk sekedar transit, tempatnya cukup bersih dan nyaman.
3 people find it helpful
Arie A.
icon-origin-TRAVELOKA
6.6
/10
Reviewed 115 week(s) ago
The female receptionist service is very impolite and unethical.
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5 people find it helpful
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