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Cozzy Stay Hotel Semarang by Sinergi

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Overall Ratings & Reviews Cozzy Stay Hotel Semarang by Sinergi

Traveloka (569)

8.8

Very Good

From 569 reviews

Provided by travelers on

Cleanliness

8.9

Room Comfort

8.9

Meal

8.7

Location

8.9

Service and Facilites

8.9

People often mention about Cozzy Stay Hotel Semarang by Sinergi

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Distance to City Center (32)

Staff Friendliness (30)

Bedroom (30)

Accessibility (26)

Ambiance (24)

Check-in/out Time (23)

Room Space (23)

Bathroom (22)

Wifi (21)

Hotel Area (21)

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Traveler Reviews Cozzy Stay Hotel Semarang by Sinergi

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Customer reviews

Muhammad I.

6.5

/10

Reviewed 2 week(s) ago

I've stayed at this hotel twice. The first time the room was highly recommended and clean, but for some reason the second time I got a bad room😌, the toilet smelled, the AC didn't work properly. Please give the best to the guests in the future so that it becomes a best seller again and check again before use.👍

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S***i

Leisure

8.2

/10

Reviewed 3 week(s) ago

The staff was friendly, the rooms were clean, the hotel was in a strategic location, and it was easy to find. Parking was ample, and the rooms were spacious and had large windows. The downsides: the bathroom bidet was crusty, and there was no mirror.

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Annisa M.

10.0

/10

Reviewed 5 week(s) ago

Overall, I was happy because of the friendliness of the staff, and they also offered me a snack wrap, haha.

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1 people find it helpful

A***f

Staycation

8.2

/10

Reviewed 6 week(s) ago

Hotel staff is friendly, very interactive, booking is also easy

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1 people find it helpful

i***s

Transit

8.8

/10

Reviewed 10 week(s) ago

Very impressive because the location is close to the center of Semarang city

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Samuel W.

Transit

8.2

/10

Reviewed 10 week(s) ago

Clean and the receptionist is friendly and helpful

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1 people find it helpful

Jeffrey H.

8.4

/10

Reviewed 14 week(s) ago

Please wash the blanket twice because there are still stains on it and please vacuum the mattress again.

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Accommodation's Reply

23 Jan 2026

Good morning, Mr. Jeffrey. Warm greetings from Cozy Stay Semarang. Thank you for choosing to stay at Cozy Stay Semarang. On behalf of the management, we apologize for the inconvenience you experienced during your stay, as reported in your review on an online travel website. This is very valuable feedback and serves as an assessment to prevent such incidents from happening again in the future. If you encounter any problems during your stay, please contact reception directly so that we can follow up and assist you throughout your stay. That's all we wanted to inform you of. Thank you for your interest. Sincerely, Engar Trisanto 08*******533

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A***a

Staycation

10.0

/10

Reviewed 16 week(s) ago

The most comfortable and affordable hotel

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1 people find it helpful

Verified Traveler

10.0

/10

Reviewed 16 week(s) ago

Honestly, this is a comfortable and clean hotel. I wouldn't take the comfort room. The double bed is large, perfect for those bringing children (JD BS has three).

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Wahyu T. H.

Leisure

8.2

/10

Reviewed 16 week(s) ago

The hotel staff is friendly and informative. The location is convenient to the city center, making it easy to find food, and most importantly, the smart TV with Netflix makes it even more convenient.

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1 people find it helpful

N***i

Leisure

8.2

/10

Reviewed 17 week(s) ago

Great location. Friendly staff. The hotel is reasonably priced, so don't set your expectations too high. Unfortunately, the AC in the room needs servicing, it seems like it's not cold at all, just blowing air. I'd like to complain, but we didn't stay long because we were just resting and transiting from Yogyakarta to Jakarta. Hopefully, things will improve in the future.

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I***n

Leisure

8.2

/10

Reviewed 18 week(s) ago

Friendly staff, strategic location, working hot water, clean and tidy rooms. Beautiful view from the top

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F***i

Leisure

8.5

/10

Reviewed 18 week(s) ago

Good room service, nice room, spacious.

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R***y

Transit

9.1

/10

Reviewed 18 week(s) ago

The hotel location is quite representative, the room is not soundproof enough, the sound of motorbikes and praises from the church next door can still be heard clearly, the room is also quite narrow, the hot water doesn't work well

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2 people find it helpful

Sandy D.

Transit

9.0

/10

Reviewed 22 week(s) ago

It's quite okay for just transit, overall it's okay, only the noise of vehicles at night is very disturbing, the car park needs to be expanded further.

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Y***h

6.6

/10

Reviewed 23 week(s) ago

There is a smell in the room, just spray some freshener to make the smell worse.

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2 people find it helpful

Accommodation's Reply

20 Nov 2025

Dear all Y*h guests, Cozzy Stay Semarang Hotel would like to extend our sincere gratitude to Cozzy Stay Semarang Hotel for choosing to stay at Cozzy Stay Semarang Hotel. We apologize for any inconvenience caused during your stay and thank you for your evaluation. The hotel will continue to improve and develop. Thank you for improving in every aspect for the comfort of all guests staying at Cozzy Stay Semarang Hotel. Thank you for your attention. Management. Best regards, Trisanto 08*******533

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Verified Traveler

Business

9.4

/10

Reviewed 24 week(s) ago

The male staff are very welcoming👍, the hotel is clean, please fix the wifi, it's very slow, because I want to zoom in so it's delayed.

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2 people find it helpful

A***a

Staycation

10.0

/10

Reviewed 24 week(s) ago

cool, okay facilities, clean, but the wifi is not strong enough

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D***S

Transit

8.1

/10

Reviewed 26 week(s) ago

There's mold in some corners of the bathroom (black mold), which could probably be cleaned regularly. The bathroom is clean but doesn't smell very nice, and the drainage smell is a bit unpleasant. The AC is cold, no issues. The TV is fine and works.

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4 people find it helpful

Accommodation's Reply

29 Oct 2025

Dear D*S., Warmest regards, Cozzy Stay Semarang. Cozzy Stay Semarang would like to thank you for choosing to stay at Cozzy Stay Semarang during your stay in Semarang. We apologize for any inconvenience this may have caused you during your stay at Cozzy Stay Semarang. Your information is very useful for us to improve our hotel. We will take action to resolve the issue as soon as possible for the comfort of all our guests. Thank you for your attention. Management: Enggar Trisanto - Hotel Manager 081354261533

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A***a

9.4

/10

Reviewed 27 week(s) ago

Okay, it's good enough to repeat it again.

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