Azana Asia Cilacap

Explore Azana Asia Cilacap
9.3
Exceptional
From 2,853 reviews
Provided by travelers on
Cleanliness

9.4

Room Comfort

9.4

Meal

9.3

Location

9.4

Service and Facilites

9.4

People often mention about Azana Asia Cilacap
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Staff Friendliness (147)
Bedroom (142)
Ambiance (130)
Hotel Area (128)
Distance to City Center (123)
Bathroom (122)
Room Space (121)
Accessibility (115)
Family Friendly (103)
Check-in/out Time (86)
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Traveler Reviews Azana Asia Cilacap

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Customer reviews
AriBudi
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
Always a great choice when visiting Cilacap. Very friendly staff, and you can relax in the swimming pool.
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Accommodation's Reply
13 Nov 2025
Dear Mr. Aribudi, Warmest regards, Asana Asia Hotel Cilacap Thank you for sharing your wonderful experience during your stay. Your positive comments are a great encouragement and inspiration for all our team to continue to provide the best service. We are delighted to hear that you enjoyed your stay at Asana Asia Hotel Cilacap. We are committed to continuously improving the quality of our services and to delivering a memorable stay experience to all our guests. We sincerely hope to welcome you back to Asana Asia Hotel Cilacap in the future. Please let us know if there is any way that we can further improve our services. Best regards, Asana Asia Hotel Cilacap Management
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S***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 2 week(s) ago
The hotel was really good, the food was delicious 👍 I hope the wifi can be improved again
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Accommodation's Reply
06 Nov 2025
Dear Valued Guest, Azana Asia Hotel Cilacap Warmest regards, Azana Asia Hotel Cilacap Thank you for sharing your wonderful experience during your stay. Your positive feedback is a great encouragement and inspiration for our entire team to continuously provide the best service. We are delighted that you enjoyed your stay at Azana Asia Hotel Cilacap. We are committed to continuously improving the quality of our services and to providing a memorable stay for all our guests. We sincerely hope to welcome you back to Azana Asia Hotel Cilacap in the future. Should you have any further questions or suggestions on how we can improve our services, please do not hesitate to let us know. Best regards, Azana Asia Hotel Cilacap Management
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d***g
icon-Business
Business
icon-origin-TRAVELOKA
5.7
/10
Reviewed 3 week(s) ago
I don't recommend this hotel. There are so many tomcats, and even when employees complain, their skin is often irritated by the tomcats.
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Accommodation's Reply
31 Oct 2025
Sir/Madam, thank you for taking the time to write us a review. What you found does not meet our service standards. We will review and improve our service regarding this issue so that it does not happen again in the future. It was an honor to serve you and your family at Asana Asia Chilacap Hotel. We hope that the issue you encountered will not be an obstacle to receiving the best service in the future. Best regards, Asana Asia Chilacap Hotel Management
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a***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
Always come back here when I go to Cilacap
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Accommodation's Reply
24 Oct 2025
Dear Valued Guest, Azana Asia Hotel Cilacap Warmest regards, Azana Asia Hotel Cilacap Thank you for sharing your wonderful experience during your stay. Your positive feedback is a great encouragement and inspiration for our entire team to continuously provide the best service. We are delighted that you enjoyed your stay at Azana Asia Hotel Cilacap. We are committed to continuously improving the quality of our services and to providing a memorable stay for all our guests. We sincerely hope to welcome you back to Azana Asia Hotel Cilacap in the future. Should you have any further questions or suggestions on how we can improve our services, please do not hesitate to let us know. Best regards, Azana Asia Hotel Cilacap Management
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a***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
Because I have members, if I go to Cilacap, I like to go to Azana.
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Accommodation's Reply
24 Oct 2025
Dear Valued Guest, Azana Asia Hotel Cilacap Warmest regards, Azana Asia Hotel Cilacap Thank you for sharing your wonderful experience during your stay. Your positive feedback is a great encouragement and inspiration for our entire team to continuously provide the best service. We are delighted that you enjoyed your stay at Azana Asia Hotel Cilacap. We are committed to continuously improving the quality of our services and to providing a memorable stay for all our guests. We sincerely hope to welcome you back to Azana Asia Hotel Cilacap in the future. Should you have any further questions or suggestions on how we can improve our services, please do not hesitate to let us know. Best regards, Azana Asia Hotel Cilacap Management
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Maharani M.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 3 week(s) ago
friendly staff, smart TV, strategic location
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1 people find it helpful
Accommodation's Reply
27 Oct 2025
Dear Ms. Maharani M, Sincerely yours, Asana Asia Cilacap Thank you for sharing your wonderful experience during your stay. Your positive comments are a great encouragement and inspiration for our entire team to continuously provide the best services. We are delighted to hear that you enjoyed your stay at Asana Asia Cilacap. We are committed to continuously improving the quality of our services and to delivering a memorable stay experience to all our guests. We sincerely hope to welcome you back to Asana Asia Cilacap in the future. Should you have any further questions or suggestions on how we can improve our services, please do not hesitate to let us know. Best regards, Asana Asia Cilacap Management
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Aliasih I. N. F.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Friendly service, comfortable place.
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Accommodation's Reply
27 Oct 2025
Dear Ms. Aliasin, Sincerely yours, Asana Asia Cilacap Thank you for sharing your wonderful experience during your stay. Your positive comments are a great encouragement and inspiration for our entire team to continuously provide the best service. We are very glad that you enjoyed your stay at Asana Asia Cilacap. We are committed to continuously improving the quality of our services and to delivering a memorable stay experience to all our guests. We sincerely hope to welcome you back to Asana Asia Cilacap in the future. Should you have any questions or suggestions on how we can improve our services, please do not hesitate to let us know. Best regards, Asana Asia Cilacap Management
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D***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Highly recommended to stay here, polite and friendly service
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Accommodation's Reply
23 Oct 2025
Dear Valued Guest, Azana Asia Hotel Cilacap Warmest regards, Azana Asia Hotel Cilacap Thank you for sharing your wonderful experience during your stay. Your positive feedback is a great encouragement and inspiration for our entire team to continuously provide the best service. We are delighted that you enjoyed your stay at Azana Asia Hotel Cilacap. We are committed to continuously improving the quality of our services and to providing a memorable stay for all our guests. We sincerely hope to welcome you back to Azana Asia Hotel Cilacap in the future. Should you have any further questions or suggestions on how we can improve our services, please do not hesitate to let us know. Best regards, Azana Asia Hotel Cilacap Management
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s***y
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
The room was comfortable, clean, the food was so-so, the check-in process was ok.
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1 people find it helpful
Accommodation's Reply
16 Oct 2025
Dear Valued Guest, Azana Asia Hotel Cilacap Warmest regards, Azana Asia Hotel Cilacap Thank you for sharing your wonderful experience during your stay. Your positive feedback is a great encouragement and inspiration for our entire team to continuously provide the best service. We are delighted that you enjoyed your stay at Azana Asia Hotel Cilacap. We are committed to continuously improving the quality of our services and to providing a memorable stay for all our guests. We sincerely hope to welcome you back to Azana Asia Hotel Cilacap in the future. Should you have any further questions or suggestions on how we can improve our services, please do not hesitate to let us know. Best regards, Azana Asia Hotel Cilacap Management
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Hermawan A.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
Excellent facilities and service. Please maintain them.
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2 people find it helpful
Accommodation's Reply
18 Oct 2025
Dear Mr. Hermawan, Sincerely yours, Asana Asia Cilacap Hotel Thank you for sharing your wonderful experience during your stay. Your positive comments are a great encouragement and inspiration for all our team to continuously provide the best service. We are very glad that you enjoyed your stay at Asana Asia Cilacap Hotel. We are committed to continuously improving our service quality and delivering a memorable stay experience to all our guests. We sincerely hope to welcome you back to Asana Asia Cilacap Hotel in the future. Should you have any further queries, please do not hesitate to let us know. Best regards, Asana Asia Cilacap Hotel Management
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Y***w
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 5 week(s) ago
All the staff, from the cleaning service, security, to the front desk, were super friendly. We stayed for 2 nights and got snacks for the kids, and the cleanliness of the room was also top-notch.
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Accommodation's Reply
16 Oct 2025
Dear Valued Guest, Azana Asia Hotel Cilacap Warmest regards, Azana Asia Hotel Cilacap Thank you for sharing your wonderful experience during your stay. Your positive feedback is a great encouragement and inspiration for our entire team to continuously provide the best service. We are delighted that you enjoyed your stay at Azana Asia Hotel Cilacap. We are committed to continuously improving the quality of our services and to providing a memorable stay for all our guests. We sincerely hope to welcome you back to Azana Asia Hotel Cilacap in the future. Should you have any further questions or suggestions on how we can improve our services, please do not hesitate to let us know. Best regards, Azana Asia Hotel Cilacap Management
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K***a
icon-origin-TRAVELOKA
9.4
/10
Reviewed 5 week(s) ago
The hotel staff, security, and cleaning service are all great, all recommended.
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2 people find it helpful
Accommodation's Reply
16 Oct 2025
Dear Valued Guest, Azana Asia Hotel Cilacap Warmest regards, Azana Asia Hotel Cilacap Thank you for sharing your wonderful experience during your stay. Your positive feedback is a great encouragement and inspiration for our entire team to continuously provide the best service. We are delighted that you enjoyed your stay at Azana Asia Hotel Cilacap. We are committed to continuously improving the quality of our services and to providing a memorable stay for all our guests. We sincerely hope to welcome you back to Azana Asia Hotel Cilacap in the future. Should you have any further questions or suggestions on how we can improve our services, please do not hesitate to let us know. Best regards, Azana Asia Hotel Cilacap Management
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Andreas B.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
Strategic area, nice ambient, great service, clean room.
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Accommodation's Reply
16 Oct 2025
Dear Mr. Andreas B., Azana Asia Hotel Cilacap, Warmest regards, Azana Asia Hotel Cilacap Thank you for sharing your wonderful experience during your stay. Your positive comments are a great encouragement and inspiration for all our team to continue to provide the best service. We are delighted to know that you enjoyed your stay at Azana Asia Hotel Cilacap. We are committed to continuously improving the quality of our services and to providing a memorable stay experience for all our guests. We sincerely hope to welcome you back to Azana Asia Hotel Cilacap in the future. Please do not hesitate to let us know if there is anything we can do to improve our services further. Best regards, Azana Asia Hotel Cilacap Management
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N***i
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 week(s) ago
The hotel staff is friendly and helpful.
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Accommodation's Reply
16 Oct 2025
Dear Valued Guest, Azana Asia Hotel Cilacap Warmest regards, Azana Asia Hotel Cilacap Thank you for sharing your wonderful experience during your stay. Your positive feedback is a great encouragement and inspiration for our entire team to continuously provide the best service. We are delighted that you enjoyed your stay at Azana Asia Hotel Cilacap. We are committed to continuously improving the quality of our services and to providing a memorable stay for all our guests. We sincerely hope to welcome you back to Azana Asia Hotel Cilacap in the future. Should you have any further questions or suggestions on how we can improve our services, please do not hesitate to let us know. Best regards, Azana Asia Hotel Cilacap Management
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R***n
icon-origin-TRAVELOKA
9.4
/10
Reviewed 6 week(s) ago
Comfortable, friendly, and clean. Recommended.
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Accommodation's Reply
06 Oct 2025
Dear Sir/Madam, A warm greeting from Azana Asia Hotel Cilacap. Thank you for sharing your positive experience during your stay. Your positive review is a great encouragement and motivation for our entire team to continue providing the best service. We are delighted to know that you were satisfied with your stay at Azana Asia Hotel Cilacap. We are committed to continuously improving the quality of our services and providing an unforgettable stay for each of our guests. We look forward to welcoming you back to Azana Asia Hotel Cilacap in the future. Please feel free to let us know if there is any way we can further improve our service. Sincerely, Azana Asia Hotel Cilacap Management
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Salma A. K.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
The hotel staff was very friendly and helpful during check-in. The rooms were comfortable and clean.
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Accommodation's Reply
06 Oct 2025
Dear Mr./Mrs. Salma A. Ke, A warm greeting from Azana Asia Hotel Cilacap. Thank you for sharing your positive experience during your stay. Your positive review is a great encouragement and motivation for our entire team to continue providing the best service. We are delighted to know that you were satisfied with your stay at Azana Asia Hotel Cilacap. We are committed to continuously improving the quality of our services and providing an unforgettable stay for each of our guests. We look forward to welcoming you back to Azana Asia Hotel Cilacap in the future. Please feel free to let us know if there is any way we can further improve our service. Sincerely, Azana Asia Hotel Cilacap Management
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Y***r
icon-origin-TRAVELOKA
9.4
/10
Reviewed 7 week(s) ago
The hotel is great. Never be complacent, always improve your service.
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1 people find it helpful
Accommodation's Reply
06 Oct 2025
Dear Sir/Madam, A warm greeting from Azana Asia Hotel Cilacap. Thank you for sharing your positive experience during your stay. Your positive review is a great encouragement and motivation for our entire team to continue providing the best service. We are delighted to know that you were satisfied with your stay at Azana Asia Hotel Cilacap. We are committed to continuously improving the quality of our services and providing an unforgettable stay for each of our guests. We look forward to welcoming you back to Azana Asia Hotel Cilacap in the future. Please feel free to let us know if there is any way we can further improve our service. Sincerely, Azana Asia Hotel Cilacap Management
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S***o
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 7 week(s) ago
Pickup service to the station from the hotel with good rates 🙏👍
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Accommodation's Reply
02 Oct 2025
Dear Sir/Madam, A warm greeting from Azana Asia Hotel Cilacap. Thank you for sharing your positive experience during your stay. Your positive review is a great encouragement and motivation for our entire team to continue providing the best service. We are delighted to know that you were satisfied with your stay at Azana Asia Hotel Cilacap. We are committed to continuously improving the quality of our services and providing an unforgettable stay for each of our guests. We look forward to welcoming you back to Azana Asia Hotel Cilacap in the future. Please feel free to let us know if there is any way we can further improve our service. Sincerely, Azana Asia Hotel Cilacap Management
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M***o
icon-Business
Business
icon-origin-TRAVELOKA
7.6
/10
Reviewed 7 week(s) ago
The receptionist didn't even smile. I went into the room to take a shower before resting, but the water was black.
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Accommodation's Reply
02 Oct 2025
Dear Sir/Madam, Thank you for your review and input. We will ensure that all facilities in our hotel are in accordance with safety and comfort standards, the positive feedback you provide will be input for improving our services in the future, and we thank you for choosing Azana Asia Hotel Cilacap as your accommodation, it is an honor for us to be able to provide the best service for you during your stay in Cilacap. Sincerely, Azana Asia Hotel Cilacap Management
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Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
9.1
/10
Reviewed 8 week(s) ago
One of the recommended hotels once you're having business or personal activity at Cilacap city. Keep up your good work ggaaess!!
1 people find it helpful
Accommodation's Reply
25 Sep 2025
Dear Sir/Madam, A warm greeting from Azana Asia Hotel Cilacap. Thank you for sharing your positive experience during your stay. Your positive review is a great encouragement and motivation for our entire team to continue providing the best service. We are delighted to know that you were satisfied with your stay at Azana Asia Hotel Cilacap. We are committed to continuously improving the quality of our services and providing an unforgettable stay for each of our guests. We look forward to welcoming you back to Azana Asia Hotel Cilacap in the future. Please feel free to let us know if there is any way we can further improve our service. Sincerely, Azana Asia Hotel Cilacap Management
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