Dear Guest, First of all, on behalf of the entire hotel staff, I would like to sincerely thank you for choosing to stay at our hotel and taking the time to share your sincere comments. We are sorry to hear that your experience was not as expected, especially regarding the facilities and noise in the morning. Your feedback is very valuable and we will seriously consider improving the quality of our facilities, as well as enhancing noise control to bring more comfort to our guests during their stay. We understand that with the price you paid, you have every right to expect a more worthy service. Once again, we sincerely apologize for the inconvenience that has occurred and hope to have the opportunity to welcome and serve you better in the future. Best regards, Hotel Manager