8.7
Very Good
From 134 reviews
Provided by travelers on
Cleanliness
8.7
Room Comfort
8.6
Meal
8.5
Location
8.8
Service and Facilites
8.7
People often mention about 22Land Residence Hotel
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Staff Friendliness (9)
Room Space (8)
Bedroom (8)
Wifi (7)
Bathroom (7)
Hotel Area (7)
Distance to City Center (5)
Accessibility (5)
Ambiance (5)
Surroundings (4)
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Traveler Reviews 22Land Residence Hotel
Number of reviews per page
20
40
Customer reviews
Bui V. T.
8.5
/10
Reviewed 4 week(s) ago
I stayed here for 1 day. It was quite good. The staff was friendly and enthusiastic. Reasonable price.
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Accommodation's Reply
28 May 2025
Thank you for taking your time to write a positive on Agoda . We are delighted to read that you had a wonderful time at 22Land residence Suite Hanoi. It is our pleasure to learn that you loved the service provided by the staff. Your compliments on the service have been shared with the entire team as your satisfaction is a great source of motivation and encouragement for all our staff. It would be an immense pleasure to welcome you again at the hotel to share another exceptional experience. Sincerely yours, Mark Doan (Mr.) Hotel Management Team!
AN
Anh N.
9.1
/10
Reviewed 16 week(s) ago
Super enthusiastic staff 🥰, clean and beautiful room. Just a little far from the center, otherwise great
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1 people find it helpful
Accommodation's Reply
25 Mar 2025
Thank you for your delightful review! It's wonderful to know that you had such a positive experience during your stay. We look forward to welcoming you back and hope to exceed your expectations once again! Mark Doan/ Mr. -The Management Team-
NT
Nguyen T.
9.7
/10
Reviewed 23 week(s) ago
The staff is very attentive, the food is quite delicious. 100 VND
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3 people find it helpful
H***à
Leisure
10.0
/10
Reviewed 27 week(s) ago
Friendly hotel, good customer support. Will stay here again next time in Hanoi.
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2 people find it helpful
Accommodation's Reply
27 Dec 2024
Thank you for your delightful review! It’s wonderful to know that you had such a positive experience during your stay. We look forward to welcoming you back and hope to exceed your expectations once again! Mark Doan/ Mr ---The Management Team---
pt
pham t. h.
10.0
/10
Reviewed 39 week(s) ago
Receptionist Hanh is friendly and kind.
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5 people find it helpful
Accommodation's Reply
30 Sep 2024
Dear Brothers and Sisters!
It was wonderful to read your comments and rest assured that we will share your feedback with our team who take great pride in ensuring each guest has a memorable experience. We are delighted to know that we have gone above and beyond to your satisfaction. Comments like yours make us feel very appreciated for the hard work we put into our work. We look forward to welcoming you back and continuing to exceed your expectations.
Best regards,
Mark Doan/ Mr
22Land Hotel Management Team & Team!
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P***U
8.8
/10
Reviewed 41 week(s) ago
Room is clean, modern, new. However, soundproofing is not good, and can clearly hear the voices of guests in the room next to you.
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1 people find it helpful
Accommodation's Reply
30 Sep 2024
Dear Brothers and Sisters!
It was wonderful to read your comments and rest assured that we will share your feedback with our team who take great pride in ensuring each guest has a memorable experience. We are delighted to know that we have gone above and beyond to your satisfaction. Comments like yours make us feel very appreciated for the hard work we put into our work. We look forward to welcoming you back and continuing to exceed your expectations.
Best regards,
Mark Doan/ Mr
22Land Hotel Management Team & Team!
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V***U
8.5
/10
Reviewed 44 week(s) ago
Put me in a leaky room but also changed me to another room. Overall, the first time I encountered it, it was not very happy.
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1 people find it helpful
H***ạ
Business
6.9
/10
Reviewed 44 week(s) ago
The towels are dirty, the bed is quite sad. Everything else is ok.
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2 people find it helpful
Le Anh S.
Business
9.6
/10
Reviewed 45 week(s) ago
Everything is perfect from service quality, friendly staff, facilities are too OK, the only minus point is poor soundproofing🥲
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1 people find it helpful
N***n
Staycation
10.0
/10
Reviewed 45 week(s) ago
After staying 1 night, I had to stay another night because I liked it hihi
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3 people find it helpful
Nn
Nguyen n. x. t.
10.0
/10
Reviewed 48 week(s) ago
Enthusiastic staff, clean rooms,
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1 people find it helpful
Accommodation's Reply
02 Aug 2024
Thank you very much for your review and for choosing 22Land Hanoi Hotel. We appreciate your kind words and suggestions. We hope to see you again soon for another memorable experience. Mark Doan/ Mr ---Management team---
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T***h
9.4
/10
Reviewed 48 week(s) ago
Comfortable room, good service
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1 people find it helpful
Accommodation's Reply
02 Aug 2024
Thank you very much for your review and for choosing 22Land Hanoi Hotel. We appreciate your kind words and suggestions. We hope to see you again soon for another memorable experience. Mark Doan/ Mr ---Management team---
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T***n
6.4
/10
Reviewed 51 week(s) ago
My room is not exactly the same as in the photo. The blanket and pillow were not clean, and the material was very uncomfortable. The electrical outlets in the room were unusable, I couldn't charge my phone, couldn't watch TV and couldn't use any device that needed electricity. The air conditioner is broken and very hot. I will never return to this place.
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N***n
Staycation
10.0
/10
Reviewed 52 week(s) ago
Beautiful hotel room with beautiful view and especially enthusiastic staff, especially the handsome Quang
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ht
hoang t. t. s.
Business
10.0
/10
Reviewed 53 week(s) ago
The air bath was great I was hooked all day, I stayed there for 3 nights very satisfied.
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2 people find it helpful
Ngo D. H. M.
Business
10.0
/10
Reviewed 53 week(s) ago
Except for the soundproofing everything is ok
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3 people find it helpful
DT
Dang T. T. T.
Staycation
9.7
/10
Reviewed 56 week(s) ago
Everything is very good. Just the soundproofing is not good so early morning the noise from outside the building is a bit disturbing even on Sunday morning.
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2 people find it helpful
Accommodation's Reply
04 Jun 2024
Thank you so much for the great review and for choosing 22Land Residence. We appreciate your kind words and suggestions and would like to take note of the external sound. We hope to see you again soon for another memorable experience.
Mark Doan/ Mr
---Management team---
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t***n
Staycation
8.8
/10
Reviewed 58 week(s) ago
Clean room, enthusiastic and cheerful staff
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1 people find it helpful
Accommodation's Reply
04 Jun 2024
Thank you very much for the great review and for choosing 22Land Residence Hanoi. We appreciate your kind words and suggestions. We hope to see you again soon for another memorable experience.
Mark Doan/ Mr
---Management team---
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D***o
Staycation
8.7
/10
Reviewed 59 week(s) ago
Everything was fine except the air conditioner rattled all night, the bed was a bit squeaky.
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1 people find it helpful
K
Kawita
8.4
/10
Reviewed 60 week(s) ago
Good at the same but breakfast not good at the same. Some day only beef menu and difficult for someone who don't eat beef.
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