5.5
Fair
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Cleanliness

6.0

Room Comfort

4.0

Meal

0.0

Location

8.0

Service and Facilites

4.0

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Traveler Reviews Minimalist and Comfortable 2BR at Gold Coast Apartment By Travelio

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Customer reviews
Eric S.
icon-origin-TRAVELOKA
5.5
/10
Reviewed 97 week(s) ago
The stay was actually quite OK but the whole experience was terrible because oF Travelio. - I tried to make a booking with Trevaloka but ended up with Travelio without being informed. - Have to download the Travelio App, without it nothing works.- Had to wait 1 hour for checking with kids.- could not enter the swimming pool area because Travelio did not organise access cards (only for 1 person?) - Even worse trouble with check-out. The assigned person did not show up and we could not do a proper check-out. - We could not hand over the key to Travelio and Travelio refused a pick-up at the airport, instead is preferring to charge us a huge sum in spite of us sending the key back by post.
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