The staff was quite friendly and welcoming, which I appreciated. However, the overall experience was not what I expected from a boutique hotel. There is no elevator, so be prepared to carry your luggage up several flights of stairs. My room had a window facing a staircase that leads to the bar, offering little privacy as people could easily see inside. To reach the room, you have to pass through the kitchen and laundry facilities, which felt unusual and took away from the boutique feel. The room itself was quite noisy, making it hard to get a good night's sleep.