Overall Ratings & Reviews Hotel El Reloj

Place is very small but clean. Room was so small that you couldn't fully open the bathroom door and our light in the bathroom did not work at all and there are no windows so it was very dark in there. The place and staff were good for maybe a 2 night stay but lacked space. Staff were very pleasant. I would stay there again if I had a stop over but not for more than 2 or 3 nights.

Great bang for your buck, excellent location and the hotel has a cool rooftop bar/lounge area

Lovely little boutique hotel. Very clean. Great service. The rooms were small but comfortable. I will stay again.

Restroom was tiny, shower needed a door or curtain water splashed everywhere, no phone in room, no tv service, hotel bar didn’t take credit card payments

The area is very convenient, close to many tourist attractions. The only problem was the room very small and the mattress was so uncomfortable otherwise everything was great.

It was great

Great bang for your buck, good location convenient for walking around and shopping

Location was perfect, very walkable around the tourist district.

The most amazing staff!!!!

Staff was willing to help but the place is really not fit to be on Expedia. Imagine, i could not even get to my room cuz, of my luggage and there is no elevator folks. This is a very 1* hostal not hotel come on people

Hotel was fine , except had two beers up on the roof restaurant and it cost 550 pesos which is a rip off. So, if you staying their don’t go to their restaurant.

I loved it because it was in the historical district everything was in walking distance I got to live like the locals shop like the locals eat like the locals and that saved me so much money and I got to see so much more and everything was walkable

Everything its OK

A generally all round good find in the town centre with everything walkable to the Málecon it's cafes & restaurants & also a supermarket. Equally to the centre of the San Felipe district for coffee,shops and the central square. The hotel itself is billed as a 2* but is better than that. It is clean & secure with a 24 hour reception & a small car park attached. It has lovely rooftop terrace with a bar open from 6pm local time with amazing views over Puerto Plata & accesible from the 2nd floor by another staircase. Well worth a stay for budget travellers & great value for money. The Bus station(Metro Tranaportes) is around 600 metres away walking time of 10 minutes but uphill on the way there. Puerto Plata itself is safe,very pretty old town. For travel options out there are taxi & motoconchos(motorbike taxis who you can spot as they wear orange gillets. The north of the country is clean,green & beautiful. Finally tours of local rum factory (Brugal) are available

This a great place, stay there right away, you will like it.

The whole experience was not good first of all it was not a resort and my room was very tiny including the bathroom. Overall I will never stay at this hotel again. The pics that r posted on Expedia r not the same as u see in person

Aq6

Nice

Not good

They need to update their bathroom a bit better.