Friendly helpful Reception staff ..room was small but nice waterfront view, had travelled 4 hours getting in the shower to find shower gel/shampoo and conditioner dispensers completely empty, tried had wash dispenser to find empty. Dinner was nice but the atmosphere was soul-less. Breakfast was intermittent with food being brought from the kitchen in dribs and drabs cold mushrooms and waited on for 20 mins on poached eggs which were inedible (uncooked) The one member of staff said it was a new chef although our second morning was not much better.