Overall Ratings & Reviews Kasa South Side Pittsburgh

They have sensor to monitor your noise and motion. I saw them. They denied the motion in another review but I saw it. So they monitor you without tell you. Fell asleep with TV on at 6:30 am around 7:30 am I started getting text I was violating noise. I tried to explain. Was told we will make a note but you will be thrown out or fined. I tried to explain that nothing change in that hour. No one cared. They made a note. I blamed tv. Later I found the sound detector behind the TV. So they put it there and then threaten you with $500. It seems like a scam. When I ask to speak to someone in person they tell there is no one. So none understood my issue they just threatened me when they are the ones who put the monitor there. So if you have an issue there is no one that can understand your issue just an answering service.

We had an amazing stay, unfortunately the only parking was in a parking garage and you get charged anytime your vehicle leaves so we spent a pretty penny just to get to and from. Regardless the room and building itself was nice and clean, we also enjoyed the pool! Definitely recommend!

These are cute and roomy studio lodgings suitable for short or long stays. The club house would be a good place to host friends - pool table and ample sitting and TV. I found the pool and hot tub closed for maintenance and since that was one of the reasons I chose the property, I was very disappointed and refunded $50 after speaking with mgmt. Most communication is by text or calls unless you find the staff in the office during regular office hours. The room was at a very low humidity setting so I was feeling dehydrated the whole stay. No way to control a different heat setting for day and night comfort so the staff set it to where I asked - better to stand the cold during the day and have a good night's rest. Parking is reasonable, but a reduced rate since the garage is attached to the property would make for better service. Overall, a solid 4 star rating.

Bed bugs spotted as soon as I entered. They did not want to refund me and instead were so kind to let me know they scheduled an exterminator, hah. Terrible customer service and completely unprofessional.

An excellent hotel for an excellent price! The hotel consists of units in an apartment building which have been purchased by the hotel company. Overall the units are very nice and spacious, with a full kitchen in unit. I stay here whenever I visit Pittsburgh!

I love this place! Location of apartment was perfect for me, shops, restaurants, bars within walking distance. Very clean and very comfortable. There’s free parking with a short walk. Easy check in and check out. Highly recommend staying when visiting south Pittsburgh.

It's conveniently located with easy access to CMU, downtown etc. We love staying in this property. This is our 4th stay. we stay here when we come to drop off our kid to college or visit her. Apartment is very neat, self sufficient even for longer stays. Love it

There was only 1 Tv in the common area of a 3br suite.

Beautiful space with lots of amenities

Directions regarding parking were at times confusing...counter tops were sticky...had to clean before using...otherwise everything was as expected

Much more like a home than a hotel room!

Our stay at the Kasa South Side was good. Not fantastic - but pretty good! Pls read to the end to get our full input... We had a bunch of issues that were pretty irritating (pull-out bed was not usable... it was ONLY springs and there were no sheets; thermostat was hard to figure out... it was missing the cover with instructions; the parking/entering building was confusing upon arrival & the parking lot was on the complete opposite end of the building from our Kasa; only one set of elevators gets to the parking garage (which was not communicated... so it was confusing how to navigate to/from Kasa); the communication received via text was confusing and not accurate... they provided incorrect links to road closures. Also, there was a serious party going on at a neighbor's apartment that lasted past 5am... so all-in-all you would think we had a bad time... but, honestly, we didn't. We had a great time. Here's why... 1) the Kasa South Side is in a good location 2) it has a nice pool/hot tub 3) it has a great common area 4) apartment was clean and had most of the amenities needed. Wish it had sheets for the pull-out, and a larger frying pan, cooking spray, and a spatula in the kitchen. 5) beds were very comfortable 6) appliances were easy to use (other than the thermostat) We loved exploring Pittsburgh and the apartment was the right size & had the amenities we needed to enjoy our trip. There is definitely room for improvement, but overall it was a pretty good experience.

Sheets, surfaces and carpets were dirty!!

Fantastic property!! Very clean and well stocked. Lots of extras that made our stay enjoyable. Only downfall was that our apartment unit was a long walk from the parking garage but otherwise everything was perfect. Would definitely stay again.

Really great property, I love the atmosphere and the room was amazing really great residence. Great solo trip location.

First time there and it was perfect right down to the heated pool and spa while it was snowing outside and 8 degrees

I Attended kasa pittsburgh south for a birthday getaway..it was very clean and quiet..i like the rm deco..no tv in the rooms but the 2 bedroom/2 bath penn house suite was very enjoyable...i stayed 6 days 5 nights...follow Medusa at Medusa travels on you- tube @TRAVELING WITH MEDUSA.INFO

This property was a great way to take in Pittsburgh at its fullest!

Very unsatisfied with our stay. Highly recommended that you find someone other than Kasa to stay with. The virtual check in was very stressful and hard to understand. Upon arrival the room was poorly cleaned. The coffee maker covered in old grinds. The TV didn't work not a big deal and we didn't need it repaired for our stay but i was never contacted by Kasa about the problem. We found dirty laundry (swim suits) left in the washer from the previous visit. On check in we noticed some damage to the refrigerator shelves(cracks) but unfortunately made the mistake of not contacting Kasa. After check out we received an email saying im getting charged $150 for the damaged drawer that they cannot prove happened during my stay.Kasa never apologized for the room conditions we found they were only concerned about charging us for damaged that we didnt do.we will never consider staying with them again and hopefully for your sake you won't either.If your housekeeping staff missed all the problems we found then their credibility about the drawer not being damaged before our stay does not stand. Thanks for stealing $150

Amazing!!