Impeccable

It was good, did not really interact with staff except for checking in. The pillows had a bad smell to it.

El staff fue muy amable, check in súper rápido 5 minutos literal! En zona de Lobby/restaurante también, muy atentos en todo momento. El hotel sigue estando en buenas condiciones

Smelled good, clean, breakfast was amazing!

Breakfast was very good

Very clean

Courteous staff, clean room.

Rooms a bit noisy

All great overall!

Great staff!

Great customer service

Great hotel. The best in Juarez

I still trying to figure it out. I booked the hotel through Expedia. Specifying the day I was checking in and the day I was checking out. When I arrived at the hotel, for some weird reason, the hotel had my expedia reservation for a different day, 7 days prior. In the hotel they had as a No show. So, when I show up after driving more than 7 hours, the employee of the hotel tells me that I don't have a reservation even though in my Expedia app it shows that my reservation is for the day I arrived. Nevertheless, the hotel didn't want to take responsibility and they blamed Expedia. So I am in another country, very exhausted after driving more than 7 hours and waiting for an hour to cross the border without a reservation, without a place to stay.

great service and food

King size bed needed more pillows

Loved it

Clean room and friendly staff. Bar has old fashioned in the menu, but it isn’t good. Everything else is solid.

Super excelent

Shops super close, and safe!

Everything about this hotel is 5 stars ,from the parking to the rooms everything is excellent,