Overall Ratings & Reviews HEIM

Very friendly owners and a great place to stay.

This is wonderful place to stay if you visit Mora. It is a charming locally-owned little hotel with great food and friendly service. I would book here again.

When I mistakenly booked two nights at the HEIM, I was jet-lagged and overtired; we had only intended to to stay one night. When we checked in and explained the situation, the young woman in charge refused to change the reservation. We contacted Expedia, who told us not to pay while they tried to sort things out. When we had dinner in the restaurant we were treated rudely, with the staff serving other patrons who had arrived after us before they finally fed us after 1 1/2 hours. When we checked out we offered to pay for 1/2 of the second night, which we thought quite generous but were refused. I would not recommend this hotel or its restaurant to anyone, despite the lack of options in Mora.

Good food and friendly staff

My room was clean and of a good size. The staff were kind and helpful. One of the great things was a restaurant downstairs - it was perfect after a long day of traveling.

Supertrevlig personal och grymt sköna sängar!

Lite bekymmer med att hantera hissen från en manuell rullstol men hjälpsam personal löste det.

Hyggeligt lille hotel i Mora. Vi kommer gerne tilbage igen. Super morgenmad.

Mycket trevlig värd som serverade en underbar frukost. Rent och fräscht rum. Rekommenderas

Superbra service trots lågsäsong. Trevlig personal och bekvämt boende.

Enkelt og greit, noe lav standard. Uansett fungerte alt som det skulle og betjeningen var svært vennlige og hjelpsomme.

Vilket fantastiskt bemötande och service. Mysigt, hemtrevligt och mitt i stan! God mat och personal som gjorde det lilla extra för våra barn. Hit kommer vi definitivt tillbaka!

Ett fantastiskt bemötande som är värt mer än alla lyxiga hotell.

Helt fantatisk .. super bra bemötande o service.

Koselig lite hotell med enkel og grei standard. Sentral beliggenhet med 5 min gange til ishallen. Utrolig serviceinnstilt og hyggelig vertskap.

Helt ok för en övernattning

Perfekt för övernattning vid cup

スタッフの飾らない人柄、親切心、頑張っている姿

Bra hotell centralt i Mora med det som behövs. Hjälpsam personal