8.4
Very Good
From 229 reviews
Cleanliness

8.8

Room Comfort

8.2

Service and Facilites

8.8

Traveler Reviews Hotel Gillow

Number of reviews per page
20
40
Top reviews
Brenda Liliana Rocha
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Perfect area to be near city center
Paola
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The hotel was in great location and the staff was super friendly. Would definitely stay here again.
Jeffrey E
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Room was spacious and clean. Dated but perfectly comfortable.
Terri
6.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Hotel does not offer a shuttle service.
Veronica
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Estadía corta pero excelente. Servicio amable, instalaciones cómodas y bien cuidadas. Volvería sin dudarlo por su ubicación céntrica.
Roopa
icon-Leisure
Leisure
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Spotless, spacious room and helpful staff made this a great place for my 4-day stay as a solo first-timer in CDMX. Plus the location can't be beat. Close to everything important for tourists. I would stay again and will recommend it to couples, families and singles.
Michael
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

The hotel was in a great location and the staff were very helpful. I would stay at the hotel again in the future.
Natalie
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

The hotel staff was friendly. The room was clean and tidy, but had limited amenities. The area surrounding the hotel was noisy and dirty with a lot of people, so we didn’t feel the safest going out after dark. However, if you’re looking for a stay in the historic city center, you’re within walking distance of many top attractions, which might be perfect for your travels. Overall, we would recommend this hotel.
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Luisa
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

Everything was good exept the musky smell in the room mostly at night. don't know if it was the previous clients or the ghost of the original owner Mr. Gillow. The pillows need to be replaces. But very good location!! Would stay again!!
maria angelica
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

The breakfast was fantastic, lots of food
Cecilia
icon-Friends and Family
Friends and Family
2.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

El cuarto en muy Chico y le falta mucho mantedimiento, el bano super sucio. Les pedi la recepcion, que me cambiaran de cuarto, les dije los motivos, y me cobraron dinero extra, para cabiarme. El segundo cuarto al cual me movieron estaba un poco mas grande, pero el bano muy sucio, el lavavo quebrado, la tina de la banera segun era blanca pero en realidad estaba negra de sucia y con mojo. No me vuelvo a ospedar en ese hotel, y no lo recomiendo. Lo que pague no los vale.
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David
icon-Leisure
Leisure
8.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Great staff and location. Room was smaller then expected but it was clean and stayed cool.
Lucero
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Loved it Loved the view and staff The convenience and closeness to el zocalo Would definitely stay here again
Patricia
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Customer service was 1000%. Nancy was helpful to arrange my tours online communication and were ready for when I arrived. Our reservation included breakfast and the food was delicious. Hotel is a walking distance from Templo Mayor and Zocalo. Thank you Staff Gillow for a memorable and safe stay!!
Irma
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

My favorite hotel in old, beautiful downtown. I love this historical building, part of the first Jesuit monastery in Mexico City
Ricardo
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Staff was very good
Guadalupe
10.0
/10
Reviewed 35 week(s) ago

Hotels.com verified review

Amazing place, clean, professional staff.
Mauricio
10.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Everything
Sharon
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 42 week(s) ago

Hotels.com verified review

For many years, I brought student groups to this hotel. I had not been here for 17 years. Several upgrades have been made, including Internet in the rooms (though it is a bit slow) and air conditioning. There are also in-room safes now.This staff continues to be friendly and helpful. There is a restaurant downstairs, which makes me to order breakfasts. The location can’t be beat!
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ramon
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

Customer service is excellent
Number of reviews per page
20
40