Overall Ratings & Reviews Crowne Plaza ATLANTA NE - NORCROSS by IHG, an IHG Hotel

Great service

We had a great stay! To begin, the staff at the front desk when we checked in on Friday around 3:40 pm were absolutely fantastic! Beautiful smiles and refreshing personalities! The room was spacious and clean! Housekeeping was spot on! Parking ease and the convenience to local shopping was appreciated! The restaurant breakfast bar was an added bonus! 10/10 recommend!!! ⭐️⭐️⭐️⭐️⭐️

Good Check-In but upon arrival there was ants in our room and we had to be moved. Very inconvenient was late to event I planned attending because of having to move rooms.

Magnificently clean and excellent room service.

Overall stay was okay. But staffs need some improvements on customer service.

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This hotel is beautiful its more on the business side of the spectrum. Nothing kid friendly to do at the hotel. There is a pool and things to do around the area.. overall this place was really nice. Staff was awesome. Didn't like the construction on the main street.

We found the resort to be very clean and welcoming, with courteous staff. It's an excellent choice for any stay, especially for extended periods when cooking for oneself is convenient, given that local restaurants are not within walking distance.

Convenience, friendly staff and clean environment are what I was imp

Fantastic

Beautiful hotel. Easy to get in and out of parking area. Shopping and dining options very close by.

It appears to be primarily a convention hotel. Which makes a weekend stay fabulous because it is almost empty.

The breakfast hours are longer than usual, so you dont have to wake up super early to force in breakfast. Good variety of options, most diets have at least one option, if not more. The restaurant/bar has a good selection of food and drinks. Target is across the street in walking distance and the walk is safe, there is a stop light at the junction and a zebra crossing.

Kelsie was wonderful at check-in. Very confident, knowledgeable and professional. Room was beautiful, very comfortable bed. Glad I became a member!

Hotel does not actually have free parking. Parking is $10 a day.

Personnel attitude incredible, but be patient, one person handles the whole line. Breakfast same everyday. Bed comfortable. Road work difficulted spotting Hotel entrance. I killed a roach on the floor of my bedroom. So ... there you have summary of my stay.

It was real nice ..however couldn’t get an extra 30 min delay on check out

The hotel staff was efficient, professional, and courteous. Thank you for making my stay very pleasant!

Property kept up

Súper clean!