8.5
Very Good
From 2,786 reviews
Provided by travelers on
Cleanliness

8.6

Room Comfort

8.6

Meal

8.3

Location

8.8

Service and Facilites

8.5

People often mention about Arion Suites Hotel Bandung
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Room Space (21)
Bedroom (18)
Distance to City Center (16)
Family Friendly (15)
Staff Friendliness (15)
Hotel Area (15)
Ambiance (14)
Surroundings (13)
Accessibility (13)
Bathroom (13)
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Traveler Reviews Arion Suites Hotel Bandung

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Customer reviews
Tri B. W.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 2 day(s) ago
Quiet location, not far from Bandung Train Station, not far from Braga. It's also not far from the city center. The rooms are spacious, clean, and comfortable. The environment is quiet, so you can rest comfortably. The rooms are also clean. The breakfast has a fairly varied selection, although I think it's not very varied for a 4-star hotel, but the food is delicious. The price is still very worth it.
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Accommodation's Reply
16 Jul 2025
Dear Valued Guest, Thank you for sharing your review. We are delighted to know that you were satisfied with the location, cleanliness, and comfort of our rooms at Arion Suites Hotel Bandung. Your feedback regarding the breakfast variety is greatly appreciated and will be taken into consideration for future improvements. We look forward to welcoming you back on your next visit. Warm regrads, Arion Suites Hotel Bandung
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Ubay C.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
All staff and employees are friendly, strategic location and close to everywhere
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Accommodation's Reply
10 Jul 2025
Dear Valued Guest, Thank you for your kind review. We truly appreciate your positive feedback regarding the comfort of our meeting room, the quality of our service, and our strategic location. We look forward to welcoming you again in the future, whether for business purposes or a stay with us. Warm regrads, Arion Suites Hotel Bandung
Y***a
icon-Transit
Transit
icon-origin-TRAVELOKA
9.7
/10
Reviewed 4 week(s) ago
Very friendly, and close to the office where I work.
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Accommodation's Reply
23 Jun 2025
Dear Valued Guest Thank you very much for choosing Arion Suites Hotel Bandung and for taking the time to provide us with your comments on Trip Advisor. We are delighted to know that you enjoyed your time with us. We wish you safe and comfortable travels and look forward to welcoming you back to your home away from home, Arion Suites Hotel Bandung! Warm regards, Arion Suites Hotel Bandung
A***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 7 week(s) ago
The place is clean and comfortable,
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1 people find it helpful
Accommodation's Reply
03 Jun 2025
Dear Valued Guest, We really appreciate you taking the time to leave a review. Thank you for choosing Arion Suites Hotel Bandung as your trusted hotel to stay while in Bandung. Customer satisfaction is our main priority and we are very happy that you enjoyed your experience with us. Your review really helps us in improving our services and we will always try to provide the best service. Hopefully we can continue to serve you at the next opportunity. Warm regards, Arion Suites Hotel Bandung
A***y
icon-origin-TRAVELOKA
9.7
/10
Reviewed 9 week(s) ago
Good for stay at bandung, its recomended.
2 people find it helpful
Accommodation's Reply
28 May 2025
Dear Valued Guest, Thank you very much for choosing Arion Suites Hotel Bandung and for taking the time to provide us with your comments on Traveloka. We are delighted to know that you enjoyed your time with us. We wish you safe and comfortable travels and look forward to welcoming you back to your home away from home, Arion Suites Hotel Bandung! Warm Regards, Arion Suites Hotel Bandung.
Hengky S.
icon-origin-TRAVELOKA
9.1
/10
Reviewed 10 week(s) ago
There is not much variety in the food and the menu is the same every day, the gym facilities are only 1 treadmill and 1 bicycle... the plus is that it is close to the train station and there are lots of food around the hotel
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2 people find it helpful
Accommodation's Reply
28 May 2025
Dear Valued Guest, Thank you very much for choosing Arion Suites Hotel Bandung and for taking the time to provide us with your comments on Traveloka. We are delighted to know that you enjoyed your time with us. We wish you safe and comfortable travels and look forward to welcoming you back to your home away from home, Arion Suites Hotel Bandung! Warm Regards, Arion Suites Hotel Bandung.
i***n
icon-origin-TRAVELOKA
9.7
/10
Reviewed 10 week(s) ago
Close to the official residence of the Governor of West Java and also Bandung City Station. The fried rice is delicious. The room is spacious and clean.
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+3
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Accommodation's Reply
28 May 2025
Dear Valued Guest, Thank you very much for choosing Arion Suites Hotel Bandung and for taking the time to provide us with your comments on Traveloka. We are delighted to know that you enjoyed your time with us. We wish you safe and comfortable travels and look forward to welcoming you back to your home away from home, Arion Suites Hotel Bandung! Warm Regards, Arion Suites Hotel Bandung.
i***n
icon-origin-TRAVELOKA
8.8
/10
Reviewed 11 week(s) ago
The location is strategic near the station, the room is clean and spacious. The fried rice is delicious.
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+3
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Accommodation's Reply
28 May 2025
Dear Valued Guest, Thank you very much for choosing Arion Suites Hotel Bandung and for taking the time to provide us with your comments on Traveloka We are delighted to know that you enjoyed your time with us. We wish you safe and comfortable travels and look forward to welcoming you back to your home away from home, Arion Suites Hotel Bandung! Warm Regards, Arion Suites Hotel Bandung.
C***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.4
/10
Reviewed 14 week(s) ago
The service and readiness at the restaurant are lacking in my opinion. Thank you.
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Accommodation's Reply
07 Jul 2025
Dear Valued Guest Thank you for sharing your feedback. We sincerely apologize for the inconvenience you experienced regarding the service and preparedness at our restaurant. This matter is being taken seriously and will be reviewed for immediate improvement. We truly value input from our guests, as it helps us continue to improve our quality and service. We hope to have the opportunity to provide you with a better experience on your next visit. Warm regards, Arion Suites Hotel Bandung
Y***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 14 week(s) ago
The hotel is close to the destination, the service is friendly, the rooms are spacious, the breakfast has many variants, suitable for families. There are only a few when checking in is a bit long, compared to what I usually stay at other hotels. The rest is good.
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2 people find it helpful
Accommodation's Reply
07 Jul 2025
Dear Valued Guest, Thank you for sharing your recent stay experience with us. We’re glad to hear that you appreciated our convenient location, friendly service, spacious room, and the variety of breakfast options — it means a lot to us that your family felt comfortable. We sincerely apologize for the delay during the check-in process, and we truly value your feedback as it helps us improve our service quality. We look forward to welcoming you back with an even smoother and more pleasant experience on your next visit. Warm regards, Arion Suites Hotel Bandung
B***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.5
/10
Reviewed 14 week(s) ago
The atmosphere is nice, close to everywhere but facilities like AC need to be improved. For food, it is less varied and in terms of taste it is also very lacking. The food is not finished being eaten but has been taken from the table, it should not be like that.
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1 people find it helpful
Accommodation's Reply
07 Jul 2025
Dear Valued Guest Thank you for taking the time to share such a detailed review. We’re pleased to hear that you enjoyed our atmosphere and location. However, we sincerely apologize for the shortcomings you experienced during your visit — from the facilities and food variety and taste, to the service provided by our staff. Your feedback is truly valuable to us and will be used as an important point of evaluation for improvement. We will share your comments with the relevant teams to ensure that similar issues do not occur in the future. We truly hope to have the opportunity to welcome you back with a much better and more memorable experience. Warm regards, Arion Suites Hotel Bandung
G***t
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.6
/10
Reviewed 14 week(s) ago
Actually, I really like it and want to come back, but the friendliness of the staff is not evenly distributed across all lines.
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Accommodation's Reply
07 Jul 2025
Dear Valued Guest, Thank you for your kind review. We truly appreciate your positive feedback regarding the comfort of our meeting room, the quality of our service, and our strategic location. We look forward to welcoming you again in the future, whether for business purposes or a stay with us. Warm regrads, Arion Suites Hotel Bandung
M***d
icon-origin-TRAVELOKA
10.0
/10
Reviewed 16 week(s) ago
The service is friendly, responsive, skilled, agile, and always smiling.
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1 people find it helpful
Accommodation's Reply
07 Jul 2025
Dear Valued Guest, Thank you very much for choosing Arion Suites Hotel Bandung and for taking the time to provide us with your comments on traveloka.com. We are delighted to know that you enjoyed your time with us. We wish you safe and comfortable travels and look forward to welcoming you back to your home away from home, Arion Suites Hotel Bandung! Warm regards, Arion Suites Hotel Bandung
Surya M.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 19 week(s) ago
As a walk-in guest from Linggarjati - Kuningan, I had the pleasure of staying overnight at Arion Suite. The next morning, I visited the restaurant, which was bustling with activity, but the staff managed the operations with ease. They were incredibly welcoming, and the F&B Manager, Pak Deris, who was dressed in batik, was particularly engaging with the guests. He ensured the buffet food was constantly refilled. The chef was also friendly. Overall, the food was amazing! There were plenty of local Nusantara dishes to offer in this restaurant, and all the dishes were succulent and very tasty. What truly impressed me, however, was the hotel's thoughtful gesture of providing a prayer room in the basement for Friday prayers. To make it even more special, they offered a coffee break for Muslim guests who attended the prayer. This kind of attention to detail and respect for guests' cultural practices is truly remarkable. I don't often see this level of hospitality in other hotels. I highly recommend Arion Suite for its exceptional hospitality. Please extend my regards to all the staff, especially the F&B team. Regards from Kuningan, West Java Surya Musbach
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4 people find it helpful
Accommodation's Reply
07 Jul 2025
Dear Valued Guest Thank you so much for your thoughtful and heartwarming review. We’re truly honored to have welcomed you as a walk-in guest from Linggarjati – Kuningan, and even more grateful to hear about your wonderful experience during your stay at Arion Suite. Your kind words mean a lot to us, especially your recognition of our team’s hospitality. We’re delighted to know that you enjoyed the variety and taste of our Nusantara dishes, and that our F&B team, including Chef and our F&B Manager, Mr. Deris, made such a positive impression. We will be sure to pass along your warm regards to them and the entire team. We are especially touched that you appreciated our Friday prayer arrangements and the coffee break provided for our Muslim guests. It is our aim to create an environment that not only brings comfort, but also respects and supports our guests' values and practices. Thank you once again for recommending Arion Suite. We look forward to welcoming you back soon with the same warm hospitality. Warm regards, Arion Suites Hotel Bandung
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VERONITA F. M.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 22 week(s) ago
We spent almost a week on vacation in Bandung.. and moved hotels several times just to find the closest access from the tourist destinations we were going to.. and Arion Hotel was the best choice. Really good quality hotel. We even extended our stay because the room was comfortable and clean.. especially the breakfast was really amazing with lots of variants 👍🫰 We're very satisfied.. value for money and very highly recommended.
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2 people find it helpful
Accommodation's Reply
07 Jul 2025
Dear Valued Guest, Thank you for your kind review. We truly appreciate your positive feedback regarding the comfort of our meeting room, the quality of our service, and our strategic location. We look forward to welcoming you again in the future, whether for business purposes or a stay with us. Warm regrads, Arion Suites Hotel Bandung
Lukluk Z. D.
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 23 week(s) ago
This is my first time staying at this hotel. So far it's okay but there are some notes. Check in took a long time, more than 10 minutes. Searching for my name didn't find it, until finally I saw the hotel voucher on my cellphone and found it, the system needs to be fixed so that it doesn't take long to check in. The lobby is quite spacious, with lots of sofas to sit and take pictures. The rooms are spacious with carpets, clean. The bathroom is also clean but because it's old there are parts that look dirty but actually it's not dirty but just because it's old. The swimming pool is quite spacious, there's a pool for children. The water is just ordinary, not warm. The food is quite tasty, more of a variety of Indonesian menus, there are no western or Korean/Japanese menus. The hotel is close to the governor's residence, near the station, there are BNI, Mandiri and BRI ATMs in front of the hotel. Not far from the hotel there are souvenir shops such as Kartika Sari, Surabi Notosuman and Baso Tahu
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3 people find it helpful
Accommodation's Reply
07 Jul 2025
Dear Valued Guest Thank you for choosing to stay with us and for taking the time to share your detailed feedback. We're glad to hear that you found our hotel spacious, clean, and conveniently located near several key spots in the city. It's also great to know you enjoyed our Indonesian menu and facilities such as the swimming pool and lobby area. However, we truly apologize for the inconvenience you experienced during the check-in process. Your comments regarding our system and check-in efficiency have been well noted and will be discussed with the relevant team to ensure improvements are made. We appreciate your valuable input, especially regarding room and bathroom conditions. Although our property is older, we are continuously working on maintaining cleanliness and comfort for all our guests. We hope to welcome you back again in the future, with an even better experience. Warm regards, Arion Suites Hotel Bandung
novindamardiani
icon-origin-TRAVELOKA
10.0
/10
Reviewed 24 week(s) ago
Good friendly staff, delicious varied food
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1 people find it helpful
Accommodation's Reply
07 Jul 2025
Dear Valued Guest, Thank you very much for choosing Arion Suites Hotel Bandung and for taking the time to provide us with your comments on traveloka.com. We are delighted to know that you enjoyed your time with us. We wish you safe and comfortable travels and look forward to welcoming you back to your home away from home, Arion Suites Hotel Bandung! Warm regards, Arion Suites Hotel Bandung
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Rizky O.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 26 week(s) ago
Clean, friendly staff, even though it's a smoking room, the room smells. Nice place!
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3 people find it helpful
Accommodation's Reply
07 Jul 2025
Dear Valued Guest, Thank you for your kind review. We truly appreciate your positive feedback regarding the comfort of our meeting room, the quality of our service, and our strategic location. We look forward to welcoming you again in the future, whether for business purposes or a stay with us. Warm regrads, Arion Suites Hotel Bandung
adi s.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 26 week(s) ago
Strategic location, clean, friendly staff
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1 people find it helpful
Accommodation's Reply
07 Jul 2025
Dear Valued Guest, Thank you for your kind review. We truly appreciate your positive feedback regarding the comfort of our meeting room, the quality of our service, and our strategic location. We look forward to welcoming you again in the future, whether for business purposes or a stay with us. Warm regrads, Arion Suites Hotel Bandung
VICTOR J. S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.0
/10
Reviewed 26 week(s) ago
The room was actually quite comfortable, but when you opened the window, the view was the back of someone's house. The TV was also problematic. Even though it was fixed by a technician, there was still no broadcast except for the hotel's advertisement. The receptionist was very helpful when checking in early at no additional cost.
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Accommodation's Reply
07 Jul 2025
Dear Valued Guest, Thank you for your kind review. We truly appreciate your positive feedback regarding the comfort of our meeting room, the quality of our service, and our strategic location. We look forward to welcoming you again in the future, whether for business purposes or a stay with us. Warm regrads, Arion Suites Hotel Bandung
Number of reviews per page
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