Dear Valued Guest, Warm greetings from Citadines Sudirman Jakarta! Thank you very much for your review and feedback. We are delighted to hear that you and your family enjoyed your stay and were comfortable with the amenities in our room, especially the fully equipped kitchen, washing machine, and balcony for relaxation. However, we apologize that the room layout did not meet your expectations, particularly your request for a higher floor room for a better view. We understand the importance of this, especially when traveling with family. We have noted this feedback and will take it into consideration to prioritize similar requests for your next stay. We also appreciate your suggestion regarding the variety of breakfast options. We have forwarded this to the relevant team for evaluation and improvement in the future. Thank you again for your review, and we are pleased to know that you plan to return. We look forward to welcoming you and your family back for an even better stay. Sincerely, Ittaki Tafuzi - Customer Service Manager
