Citadines Sudirman Jakarta

Explore Citadines Sudirman Jakarta
9.2
Exceptional
From 434 reviews
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Cleanliness

9.3

Room Comfort

9.3

Meal

8.9

Location

9.1

Service and Facilites

9.3

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Bedroom (42)
Staff Friendliness (40)
Distance to City Center (39)
Room Space (39)
Ambiance (38)
Bathroom (37)
Hotel Area (37)
Wifi (36)
Family Friendly (35)
Check-in/out Time (33)
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Traveler Reviews Citadines Sudirman Jakarta

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40
Customer reviews
A***i
icon-Staycation
Staycation
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9.4
/10
Reviewed 2 week(s) ago
The hotel is nice, suitable for a staycation with family. It's just a shame that I got a room at the bottom 😭 so the view is less exciting, even though I booked well in advance so I could get the highest one because I brought my kids so the view would be fun, but overall it's okay. And the breakfast food is not very varied, but for taste and comfort it's okay. I like the room type the most, it's very complete with cooking utensils and a washing machine too. The balcony is okay for relaxing. I'll come back again sometime.
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chandra k.
icon-Leisure
Leisure
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10.0
/10
Reviewed 2 week(s) ago
Satisfactory service, clean rooms, close to Sudirman, great for CFD...
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Accommodation's Reply
08 Jan 2026
Dear Ms. Chantra, Sincerely yours from Citadines Sudirman Jakarta! Thank you so much for your positive review. We are delighted to hear that you were satisfied with our service, the cleanliness of the rooms, and the hotel's excellent location near Sudirman. We hope to welcome you back to Citadines Sudirman Jakarta in the future. Sincerely, Ittaki Tafuzi - Customer Service Manager
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A***a
icon-Staycation
Staycation
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9.7
/10
Reviewed 2 week(s) ago
Overall, it's very good. It feels like home. The room is also very spacious, like an apartment, complete with amenities. There is a kitchen where you can cook, cooking utensils, glasses, plates, and spoons are also provided. There is a water dispenser in each room and it's really comfortable. Basically, I want to stay again, I can take my kids swimming every day.
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Accommodation's Reply
02 Jan 2026
Dear Guest, Warm greetings from Citadines Sudirman Jakarta! Thank you so much for your thoughtful and heartfelt review. We are delighted to hear that you had a comfortable and enjoyable stay. It is even more meaningful that you felt at home. We are also delighted that the spacious rooms, well-equipped apartments, kitchenware, and water purifiers in each apartment contributed to the comfort of you and your family. We are also very encouraged that your children enjoyed the pool and that you will return for your next family trip. Your valuable feedback motivates all of our staff to continue striving to provide the best service and comfort. We look forward to welcoming you back on your next visit. We look forward to seeing you again at Citadines Sudirman Jakarta! Sincerely, Itaki Tapuji - Head of Guest Services
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Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
Clean, comfortable, fast check-in process, ok breakfast
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Accommodation's Reply
02 Jan 2026
Dear Valued Guest, Warm greetings from Citadines Sudirman Jakarta! Thank you for your review. We are delighted to hear that you were impressed with the cleanliness, the quick check-in, and the satisfying breakfast. We hope to welcome you back again soon. Sincerely, Ittaki Tafusi - Customer Service Manager
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Dhani S. A. N.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 9 week(s) ago
Favorite hotel when staying in Jakarta, top service, and pleasant
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Accommodation's Reply
24 Nov 2025
Dear Mr. Dani, Best regards from Citadines Sudirman Jakarta! Thank you very much for your review. We are very pleased that Citadines Sudirman Jakarta was your favorite hotel during your stay in Jakarta and that you were satisfied with our service and impressive experience. We look forward to welcoming you back to Citadines Sudirman Jakarta again on your next visit. Best regards, Ittaki Tafusi - Guest Services Manager
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Renny A.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
Best city view 😍 Mr. Hardika / receptionist provided excellent service 👍
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Accommodation's Reply
24 Nov 2025
Dear Ms. Rainie, Warmest regards from Citadines Sudirman Jakarta! Thank you very much for your review. We are so glad that you were impressed with the beautiful city view and Mr. Hardika's excellent service throughout your stay. We will pass on your kind words to him and are sure that they will make him very happy. We look forward to welcoming you back to Citadines Sudirman Jakarta for another enjoyable stay. Best regards, Ittaki Tafusi - Guest Services Manager
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F Budhi
icon-Leisure
Leisure
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9.1
/10
Reviewed 18 week(s) ago
Great location, room size is good for two. Clean room. Free coffee in the lobby. Could use some extra pillows.
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Accommodation's Reply
15 Sep 2025
Dear Mr. Budhi, Warm greetings from Citadines Sudirman Jakarta! Thank you very much for your review. We are delighted to hear that you liked our location, room size, cleanliness, and lobby coffee facilities. We also appreciate your suggestion regarding additional pillows, and will take it into consideration to improve guest comfort in the future. We look forward to welcoming you back for another enjoyable stay. Best regards, Ittaki Tafuzi - Guest Service Manager
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Nessa H. F.
icon-origin-TRAVELOKA
9.1
/10
Reviewed 21 week(s) ago
The room is very comfortable, the AC is very cold, the room size is not too big but just right and the unit is very clean.
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2 people find it helpful
Accommodation's Reply
09 Sep 2025
Dear Ms. Nesa, Warm greetings from Citadines Sudirman Jakarta! Thank you very much for sharing your experience with us. We are very pleased to know that you felt comfortable with the available room, from the comfort of the room, the cool air conditioning temperature, to the well-maintained cleanliness of the unit. Although the room size is not too big, we are committed to providing a functional and comfortable layout so that it still provides a pleasant stay for every guest. Cleanliness is also always our top priority, and we are proud that it left a positive impression on you. This good review will be a motivation for our team to continue to maintain the standards of service and facilities. We look forward to welcoming you back in the next opportunity for an equally pleasant stay. Best regards. Ittaki Tafuzi - Guest Service Manager
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f***h
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 22 week(s) ago
My favorite hotel!!! The best hospitality. Complete dining equipment, including scissors, pans, and washing machines. Love it so much 🫰🏻 Best view, easy to go anywhere, close by
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2 people find it helpful
Accommodation's Reply
17 Aug 2025
Dear Valued Guest, Warm greetings from Citadines Sudirman Jakarta! Thank you so much for your positive and enthusiastic review! We are delighted to hear that you enjoyed our service, the well-equipped apartment, the beautiful views, and the convenient location for easy access to everywhere. Reviews like this mean a lot to us, and we look forward to welcoming you back to our hotel for another enjoyable stay. Yours Sincerely, Ittaki Tafuzi - Guest Service Manager
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Endang F.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 26 week(s) ago
Recommended and strategic hotel in Jakarta
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Accommodation's Reply
30 Jul 2025
Dear Mr. Endang, Warmest greeting from Citadines Sudirman Jakarta! Thank you for your kind words and for recommending our hotel! We’re delighted to hear that you appreciated our strategic location in Jakarta. Looking forward to welcoming you again soon at Citadines Sudirman Jakarta. Warm regards Ittaki Tafuzi - Guest Service Manager
D***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 26 week(s) ago
The apartment is very clean, and easy access to everywhere.
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Accommodation's Reply
14 Jul 2025
Dear Valued Guest, Warm greetings from Citadines Sudirman Jakarta! Thank you for your review! We're glad you found our apartment clean and easily accessible. We look forward to your next visit! Yours Sincerely, Ittaki Tafuzi - Guest Service Manager
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I***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 27 week(s) ago
Very comfortable, suitable for bringing family and in the middle of the city
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2 people find it helpful
Accommodation's Reply
14 Jul 2025
Dear Valued Guest, Warmest greetings from Citadines Sudirman Jakarta! Thank you for your review! We're delighted to learn that our accommodation is comfortable and family-friendly, especially with its strategic location in the city center. We look forward to welcoming you and your family back! Yours Sincerely, Ittaki Tafuzi - Guest Service Manager
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Achmad F.
icon-Business
Business
icon-origin-TRAVELOKA
8.8
/10
Reviewed 28 week(s) ago
Comfortable room, don't want to go outside. 😁
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Accommodation's Reply
14 Jul 2025
Dear Mr. Achmad, Warmest greeting from Citadines Sudirman Jakarta! Thank you for your lovely feedback! We’re delighted to hear that you found the room so comfortable you didn’t want to leave. We look forward to welcoming you back soon! Yours Sincerely, Ittaki Tafuzi - Guest Service Manager
I***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 30 week(s) ago
As usual, if there is an event at GBK or Senayan area, I always stay here. What I like the most is that there is a pantry in the room, so if you order food through an online application, you can heat it first and eat using proper cutlery.
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Accommodation's Reply
14 Jul 2025
Dear Valued Guest, Warm greetings from Citadines Sudirman Jakarta! Thank you very much for your loyalty in choosing us when you have events at GBK or the Senayan area! We are glad you like the in-room pantry facilities that make it easy to heat food and enjoy dishes with complete cutlery. We look forward to your next visit! Yours Sincerely, Ittaki Tafuzi - Guest Service Manager.
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Erwin P.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 33 week(s) ago
This is my 3rd time staying here. It fits my needs and is very comfortable.
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2 people find it helpful
Accommodation's Reply
12 Jun 2025
Dear Mr. Erwin, Warmest greetings from Citadines Sudirman Jakarta! Thank you very much for your review! We are very happy to know that you enjoyed our new and clean hotel. We look forward to welcoming you back on your next visit. Yours Sincerely, Ittaki Tafuzi - Guest Service Manager
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Dany E.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 34 week(s) ago
nice..the hotel is new and clean
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1 people find it helpful
Accommodation's Reply
12 Jun 2025
Dear Valued Guest, Warm greetings from Citadines Sudirman Jakarta! Thank you for your review! We are glad to hear that you enjoyed our new and clean hotel. We look forward to welcoming you back! Warm regards, Ittaki Tafuzi - Guest Service Manager
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Endang F.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 34 week(s) ago
Good hotel and recommend hotel at center Jakarta.
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Accommodation's Reply
12 Jun 2025
Dear Valued Guest, Warmest greeting from Citadines Sudirman Jakarta! Thank you for your kind review! We're delighted to hear that you enjoyed your stay and found our hotel in Central Jakarta worth recommending. We truly appreciate your support and hope to welcome you back again soon! Yours Sincerely, Ittaki Tafuzi - Guest Service Manager
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Endang F.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 35 week(s) ago
Good room, humble staff, clean room, and good hotel.
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Accommodation's Reply
14 May 2025
Dear Ms. Endang, Warmest greeting from Citadines Sudirman Jakarta! Thank you very much for your kind feedback! We’re truly pleased to hear that you had a pleasant stay and that you found the room comfortable, our staff courteous, and the cleanliness up to your expectations. Your positive impression of our hotel means a lot to us, and we’re glad we could contribute to a memorable experience. We look forward to welcoming you back to Citadines Sudirman Jakarta on your next visit! Yours Sincerely, Ittaki Tafuzi - Guest Service Manager
Jaka
icon-origin-TRAVELOKA
10.0
/10
Reviewed 36 week(s) ago
The best, complete, now using smart TV.
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2 people find it helpful
Accommodation's Reply
09 May 2025
Dear Mr. Jaka, Warm greetings from Citadines Sudirman Jakarta! Thank you very much for your support and loyalty as our regular guest. We are happy to hear that you enjoyed the complete facilities, and now with the addition of Smart TV for more comfort during your stay. We look forward to your next visit! Yours Sincerely, Ittaki Tafuzi - Guest Service Manager
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Endang F.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 36 week(s) ago
View the best hotel and recommend a hotel in Jakarta city.
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Accommodation's Reply
09 May 2025
Dear Mr. Endang, Warmest greeting from Citadines Sudirman Jakarta! Thank you for your kind words. We're truly honored to be considered one of the best hotels and to receive your recommendation in Jakarta. It means a lot to us, and we look forward to welcoming you back for another memorable stay. Yours Sincerely, Ittaki Tafuzi - Guest Service Manager
Number of reviews per page
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40