Citadines Sudirman Jakarta

Explore Citadines Sudirman Jakarta
9.2
Exceptional
From 463 reviews
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Cleanliness

9.3

Room Comfort

9.3

Meal

8.9

Location

9.2

Service and Facilites

9.3

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Bedroom (44)
Distance to City Center (42)
Staff Friendliness (42)
Ambiance (41)
Room Space (41)
Bathroom (39)
Hotel Area (39)
Family Friendly (38)
Wifi (37)
Check-in/out Time (34)
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Traveler Reviews Citadines Sudirman Jakarta

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40
Customer reviews
N***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 2 day(s) ago
Great experience for a family to not be in separate rooms—would recommend! Modern and clean.
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Nia K.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 6 week(s) ago
Cool.. Can make latte coffee anytime.. Can get wow city lights.. At a price that is really worth it
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Accommodation's Reply
23 Apr 2026
Dear Ms. Nia, Warm regards from Citadines Sudirman Jakarta! Thank you for your wonderful review. We are delighted that you enjoyed our latte, appreciated the beautiful city lights, and found your stay worthwhile. We hope to welcome you back again for another memorable experience. Sincerely, Ittaki Tafusi - Head of Customer Service
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Hendra P.
icon-origin-TRAVELOKA
9.1
/10
Reviewed 7 week(s) ago
I've been here many times. The quality is still maintained. It would be nice if there were more breakfast options, such as a cheese platter.
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1 people find it helpful
Accommodation's Reply
16 Apr 2026
Dear Ms. Hendra, Sincere regards from Citadines Sudirman Jakarta! Thank you so much for choosing to stay with us and for your wonderful review. We are delighted to hear that you continue to appreciate the quality of our services and facilities, which are always meticulously maintained during your stay. We also appreciate your valuable feedback regarding the variety of the breakfast menu. Your suggestion to add more options, such as a cheese menu, has been noted and will be forwarded to the relevant team for consideration in improving the breakfast menu in the future. We greatly appreciate your feedback and look forward to welcoming you back again for an even better experience next time. Sincerely, Ittaki Tafuzi - Customer Service Manager
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Vonyka R.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
Perfect, I give it a score... The hotel is clean, very comfortable, my kids are very happy.😍 Just give a thumbs up for the restaurant, the food should be more varied...
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1 people find it helpful
Accommodation's Reply
16 Apr 2026
Dear Ms. Wonika, Warm greetings from Citadines Sudirman Jakarta! Thank you so much for your review and rating. We are delighted to hear that you and your family felt comfortable during your stay and that your children enjoyed their time at our hotel. Your satisfaction is our greatest pleasure. We especially appreciate your feedback regarding our restaurant. We have noted your suggestion about the menu changes and will forward it to our food team for consideration and further improvement. Thank you again for choosing to stay with us. We hope to welcome you and your family back for an even more memorable experience in the future. Sincerely, Ittaki Tafuzi - Customer Service Manager
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A***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 21 week(s) ago
The hotel is nice, suitable for a staycation with family. It's just a shame that I got a room at the bottom 😭 so the view is less exciting, even though I booked well in advance so I could get the highest one because I brought my kids so the view would be fun, but overall it's okay. And the breakfast food is not very varied, but for taste and comfort it's okay. I like the room type the most, it's very complete with cooking utensils and a washing machine too. The balcony is okay for relaxing. I'll come back again sometime.
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Accommodation's Reply
16 Apr 2026
Dear Valued Guest, Warm greetings from Citadines Sudirman Jakarta! Thank you very much for your review and feedback. We are delighted to hear that you and your family enjoyed your stay and were comfortable with the amenities in our room, especially the fully equipped kitchen, washing machine, and balcony for relaxation. However, we apologize that the room layout did not meet your expectations, particularly your request for a higher floor room for a better view. We understand the importance of this, especially when traveling with family. We have noted this feedback and will take it into consideration to prioritize similar requests for your next stay. We also appreciate your suggestion regarding the variety of breakfast options. We have forwarded this to the relevant team for evaluation and improvement in the future. Thank you again for your review, and we are pleased to know that you plan to return. We look forward to welcoming you and your family back for an even better stay. Sincerely, Ittaki Tafuzi - Customer Service Manager
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chandra k.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 21 week(s) ago
Satisfactory service, clean rooms, close to Sudirman, great for CFD...
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Accommodation's Reply
08 Jan 2026
Dear Ms. Chantra, Sincerely yours from Citadines Sudirman Jakarta! Thank you so much for your positive review. We are delighted to hear that you were satisfied with our service, the cleanliness of the rooms, and the hotel's excellent location near Sudirman. We hope to welcome you back to Citadines Sudirman Jakarta in the future. Sincerely, Ittaki Tafuzi - Customer Service Manager
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A***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 21 week(s) ago
Overall, it's very good. It feels like home. The room is also very spacious, like an apartment, complete with amenities. There is a kitchen where you can cook, cooking utensils, glasses, plates, and spoons are also provided. There is a water dispenser in each room and it's really comfortable. Basically, I want to stay again, I can take my kids swimming every day.
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1 people find it helpful
Accommodation's Reply
02 Jan 2026
Dear Guest, Warm greetings from Citadines Sudirman Jakarta! Thank you so much for your thoughtful and heartfelt review. We are delighted to hear that you had a comfortable and enjoyable stay. It is even more meaningful that you felt at home. We are also delighted that the spacious rooms, well-equipped apartments, kitchenware, and water purifiers in each apartment contributed to the comfort of you and your family. We are also very encouraged that your children enjoyed the pool and that you will return for your next family trip. Your valuable feedback motivates all of our staff to continue striving to provide the best service and comfort. We look forward to welcoming you back on your next visit. We look forward to seeing you again at Citadines Sudirman Jakarta! Sincerely, Itaki Tapuji - Head of Guest Services
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Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 25 week(s) ago
Clean, comfortable, fast check-in process, ok breakfast
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Accommodation's Reply
02 Jan 2026
Dear Valued Guest, Warm greetings from Citadines Sudirman Jakarta! Thank you for your review. We are delighted to hear that you were impressed with the cleanliness, the quick check-in, and the satisfying breakfast. We hope to welcome you back again soon. Sincerely, Ittaki Tafusi - Customer Service Manager
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Dhani S. A. N.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 28 week(s) ago
Favorite hotel when staying in Jakarta, top service, and pleasant
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1 people find it helpful
Accommodation's Reply
24 Nov 2025
Dear Mr. Dani, Best regards from Citadines Sudirman Jakarta! Thank you very much for your review. We are very pleased that Citadines Sudirman Jakarta was your favorite hotel during your stay in Jakarta and that you were satisfied with our service and impressive experience. We look forward to welcoming you back to Citadines Sudirman Jakarta again on your next visit. Best regards, Ittaki Tafusi - Guest Services Manager
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Renny A.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 30 week(s) ago
Best city view 😍 Mr. Hardika / receptionist provided excellent service 👍
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Accommodation's Reply
24 Nov 2025
Dear Ms. Rainie, Warmest regards from Citadines Sudirman Jakarta! Thank you very much for your review. We are so glad that you were impressed with the beautiful city view and Mr. Hardika's excellent service throughout your stay. We will pass on your kind words to him and are sure that they will make him very happy. We look forward to welcoming you back to Citadines Sudirman Jakarta for another enjoyable stay. Best regards, Ittaki Tafusi - Guest Services Manager
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F Budhi
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 37 week(s) ago
Great location, room size is good for two. Clean room. Free coffee in the lobby. Could use some extra pillows.
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1 people find it helpful
Accommodation's Reply
15 Sep 2025
Dear Mr. Budhi, Warm greetings from Citadines Sudirman Jakarta! Thank you very much for your review. We are delighted to hear that you liked our location, room size, cleanliness, and lobby coffee facilities. We also appreciate your suggestion regarding additional pillows, and will take it into consideration to improve guest comfort in the future. We look forward to welcoming you back for another enjoyable stay. Best regards, Ittaki Tafuzi - Guest Service Manager
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Nessa H. F.
icon-origin-TRAVELOKA
9.1
/10
Reviewed 41 week(s) ago
The room is very comfortable, the AC is very cold, the room size is not too big but just right and the unit is very clean.
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2 people find it helpful
Accommodation's Reply
09 Sep 2025
Dear Ms. Nesa, Warm greetings from Citadines Sudirman Jakarta! Thank you very much for sharing your experience with us. We are very pleased to know that you felt comfortable with the available room, from the comfort of the room, the cool air conditioning temperature, to the well-maintained cleanliness of the unit. Although the room size is not too big, we are committed to providing a functional and comfortable layout so that it still provides a pleasant stay for every guest. Cleanliness is also always our top priority, and we are proud that it left a positive impression on you. This good review will be a motivation for our team to continue to maintain the standards of service and facilities. We look forward to welcoming you back in the next opportunity for an equally pleasant stay. Best regards. Ittaki Tafuzi - Guest Service Manager
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f***h
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 41 week(s) ago
My favorite hotel!!! The best hospitality. Complete dining equipment, including scissors, pans, and washing machines. Love it so much 🫰🏻 Best view, easy to go anywhere, close by
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4 people find it helpful
Accommodation's Reply
17 Aug 2025
Dear Valued Guest, Warm greetings from Citadines Sudirman Jakarta! Thank you so much for your positive and enthusiastic review! We are delighted to hear that you enjoyed our service, the well-equipped apartment, the beautiful views, and the convenient location for easy access to everywhere. Reviews like this mean a lot to us, and we look forward to welcoming you back to our hotel for another enjoyable stay. Yours Sincerely, Ittaki Tafuzi - Guest Service Manager
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Endang F.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 45 week(s) ago
Recommended and strategic hotel in Jakarta
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Accommodation's Reply
30 Jul 2025
Dear Mr. Endang, Warmest greeting from Citadines Sudirman Jakarta! Thank you for your kind words and for recommending our hotel! We’re delighted to hear that you appreciated our strategic location in Jakarta. Looking forward to welcoming you again soon at Citadines Sudirman Jakarta. Warm regards Ittaki Tafuzi - Guest Service Manager
D***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 46 week(s) ago
The apartment is very clean, and easy access to everywhere.
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Accommodation's Reply
14 Jul 2025
Dear Valued Guest, Warm greetings from Citadines Sudirman Jakarta! Thank you for your review! We're glad you found our apartment clean and easily accessible. We look forward to your next visit! Yours Sincerely, Ittaki Tafuzi - Guest Service Manager
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I***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 46 week(s) ago
Very comfortable, suitable for bringing family and in the middle of the city
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2 people find it helpful
Accommodation's Reply
14 Jul 2025
Dear Valued Guest, Warmest greetings from Citadines Sudirman Jakarta! Thank you for your review! We're delighted to learn that our accommodation is comfortable and family-friendly, especially with its strategic location in the city center. We look forward to welcoming you and your family back! Yours Sincerely, Ittaki Tafuzi - Guest Service Manager
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Achmad F.
icon-Business
Business
icon-origin-TRAVELOKA
8.8
/10
Reviewed 48 week(s) ago
Comfortable room, don't want to go outside. 😁
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Accommodation's Reply
14 Jul 2025
Dear Mr. Achmad, Warmest greeting from Citadines Sudirman Jakarta! Thank you for your lovely feedback! We’re delighted to hear that you found the room so comfortable you didn’t want to leave. We look forward to welcoming you back soon! Yours Sincerely, Ittaki Tafuzi - Guest Service Manager
I***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 49 week(s) ago
As usual, if there is an event at GBK or Senayan area, I always stay here. What I like the most is that there is a pantry in the room, so if you order food through an online application, you can heat it first and eat using proper cutlery.
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Accommodation's Reply
14 Jul 2025
Dear Valued Guest, Warm greetings from Citadines Sudirman Jakarta! Thank you very much for your loyalty in choosing us when you have events at GBK or the Senayan area! We are glad you like the in-room pantry facilities that make it easy to heat food and enjoy dishes with complete cutlery. We look forward to your next visit! Yours Sincerely, Ittaki Tafuzi - Guest Service Manager.
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Erwin P.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 53 week(s) ago
This is my 3rd time staying here. It fits my needs and is very comfortable.
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2 people find it helpful
Accommodation's Reply
12 Jun 2025
Dear Mr. Erwin, Warmest greetings from Citadines Sudirman Jakarta! Thank you very much for your review! We are very happy to know that you enjoyed our new and clean hotel. We look forward to welcoming you back on your next visit. Yours Sincerely, Ittaki Tafuzi - Guest Service Manager
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Dany E.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 53 week(s) ago
nice..the hotel is new and clean
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1 people find it helpful
Accommodation's Reply
12 Jun 2025
Dear Valued Guest, Warm greetings from Citadines Sudirman Jakarta! Thank you for your review! We are glad to hear that you enjoyed our new and clean hotel. We look forward to welcoming you back! Warm regards, Ittaki Tafuzi - Guest Service Manager
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