Overall Ratings & Reviews Hotel Okura Kyoto Okazaki Bettei

An exquisite experience in every regard - a luxurious, new boutique hotel with outstanding service from the concierges and the waitstaff in the restaurant at breakfast. The property is elegant and everyone who works here goes above and beyond. Rooms on the north side have views of the serene garden behind the hotel - as do every seat in the restaurant. The Okazaki neighborhood is quiet and lovely, away from the crowds and right near gorgeous temples and shrines, museums, and the philosophers path. This was our second visit this year and if we are ever lucky enough to return to Kyoto we will rush back to the Hotel Okura Kyoto Okazaki Bettei. Worth every penny for an experience like this.

Very nice !

Fantastic service! Out of this world attention to details and cleanliness.

I was really grateful to have been given such great service throughout my stay here. They truly went above and beyond to make sure I was treated with a warm and inviting welcome to their hotel. The room and amenities were wonderful. I would definitely choose to stay here again!

Very luxurious and comfortable. Happy hour was a bonus!

Not noisy

Exceptional service. Very friendly knowledgeable and English speaking staff. Wonderful property with very well appointed rooms

Good enough hotel but too pricy.

Amazing hotel. The room was well equipped and extremely comfortable. Though not far from the center, I wish it had been a bit more walkable for the older people in my group. But that was the only downside of this hotel. The service provided at checkin is truly special. Great staff.

Nice location

大変良かった

It was better than most 5 star hotels I have stayed at, it might even be in the top 2 hotels ever. The rooms are beautiful, the service exceptional, the comfort of beds is incomparable. We would have loved to stay longer but only had 2 nights. There is a very nice rain shower and the toiletries are amazing as well. They give very nice bath salts. We made the most our stay there.

Wonderful staff. Excellent breakfast. Exquisite beds, bedding, PJs, robes. Adored our stay here.

Wonderful staff. Excellent breakfast. Exquisite beds, bedding, PJs, robes. Adored our stay here.

Well appointed rooms with graceful and impeccable service. The garden that offsets the lobby and lounge and restaurant is an oasis of calm in and of itself.

The staff is very nice. The rooms and common areas are beautifully appointed. I would definitely stay here again if I were to visit Kyoto again in the future.

What a gem!! Staff was wonderful and goes above and beyond to help you have a great experience They recognize you the next day after you check in - you are not just a face in the crowd. Housekeeping keeps the place so clean and breakfast was amazing !!

We had an amazing stay. Everything about the experience was 5 star.

The Hotel is located away for the city center and in a quieter area, but Uber/Taxi are relatively cheap to get around in Kyoto. The staff is very attentive, and the hotel property is very well maintained. Food is a bit pricy but great tasting and excellent presentation. Would stay again.

This hotel is perfect for Kyoto! Great location, beautiful hotel, incredible service. Perfect!