Overall Ratings & Reviews Adiwana Jelita Sejuba Natuna

Dear Mr. Heru, Thank you for taking the time to share your experience with us. We sincerely apologize for the inconvenience you encountered during your stay, especially regarding the limited restaurant staff, delayed dinner service, unavailable menu items, and the condition of the stairs leading to the beach. Please be assured that your feedback has been shared with our management team, and immediate steps are being taken to improve our service quality and facilities. We are currently in the process of addressing the staffing issue and repairing the damaged beach access to ensure a better experience for our future guests. We truly appreciate your input, as it helps us grow and improve. We hope to have another opportunity to welcome you back and provide you with a much more pleasant and seamless stay. Warm regards, Dian Rizki Anugrah Executive Sales & Reservation E-Commerce Adiwana Jelita Sejuba Resort

Dear Valued Guest, Thank you for sharing your feedback. We’re glad to hear that you enjoyed the location and scenery. However, we sincerely apologize for any inconvenience caused by the condition of our beachfront facilities. Please rest assured that we are continuously working on improvements to enhance our guests’ experience. Regarding the food, we appreciate your input and will share it with our culinary team for further refinement. Your comments are invaluable in helping us provide better service. We hope to welcome you back in the future for an improved stay. Best regards, Dian Riski Anugrah Executive Sales & Reservation E-Commerce Adiwana Jelita Sejuba Natuna