Casa DiLuca Cartagena Hotel Boutique

Explore Casa DiLuca Cartagena Hotel Boutique
8.6
Very Good
From 105 reviews
Cleanliness

9.2

Room Comfort

9.2

Service and Facilites

9.0

Traveler Reviews Casa DiLuca Cartagena Hotel Boutique

Number of reviews per page
20
40
Top reviews
Porscha
icon-Leisure
Leisure
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Walking distance to bars
fatmy
icon-Leisure
Leisure
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

La atención VIP de todo el personal la comida variada divina exquisita su chef el mejor de los mejores , el bartender en la piscina excelente también , me sentí esos 4 días como la Reyna de Casa Di Luca. Gracias Fatmy Rodríguez y David Padilla
Syreeta Joi
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

This is a wonderful hotel. The staff is very helpful and kind. There is a rustic cozy and elegant ambiance. The furniture is an antique style that I love. The decor is very nice. The breakfast is very nice and the space where you dine for breakfast is refreshing. The options are very healthy and even the bacon taste light. The pool is simple and small yet perfect. It’s never crowded. The hotel itself doesn’t have many rooms but if you’re fortunate enough to get one, you’ll be very happy that you did. The one con I’d mention is that it’s located directly across from a popular place that plays very loud music into the early morning so that could potentially be an issue if you have a problem with that. For us, it was not an issue. The location of the hotel is also perfect. It’s pretty much center city and right across the road from Getsemane (I’m sure I misspelled the name) but stay there. It’s a wonderful hotel!
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David Antonio
icon-Leisure
Leisure
4.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The property is a charming and picturesque small hotel located in the heart of the walled city. However, it’s important to note that the maintenance and overall condition of the property are not up to the highest standards. We arrived early and, as expected, the room was not yet ready—this was not an issue. We left our bags at the front desk and went out to eat while we waited. Upon returning, we were assigned a room on the first floor, directly behind the reception area. Unfortunately, the room faced the street and was extremely humid with a strong moldy odor. We immediately returned to the front desk to express our concerns. We even offered to pay extra for an upgraded or alternative room, but were told the hotel was fully booked and there was nothing they could do. All rooms are equipped with a dehumidifier and air conditioning, so our only option was to keep both running continuously. We also requested a plug-in air freshener to help manage the odor. A notable issue occurred during our stay: one night, a maintenance staff member asked us to turn off the air conditioning so they could recharge the gas—this was both inconvenient and uncomfortable. Security is another concern. The rooms use traditional house keys instead of key cards, which do not allow for access tracking—a standard feature in most modern hotels. On a positive note, the breakfast exceeded our expectations. It included fresh fruits, a variety of baked items, eggs made to order, fresh juices.
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Travis
icon-Leisure
Leisure
2.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Hotel is next to a club. It can be pretty loud at night and kinda hard to get some sleep. The deadbolt on the door also didn’t work me personally I like to be able to lock the door when I travel just for my safety and I wasn’t comfortable, staying in a hotel where I can’t lock the door.
Stephen
icon-Business and Leisure with Partner
Business and Leisure with Partner
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Terrific location in the heart of the historic city center, walkable to countless sights.
Nicholas
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

The hotel itself was nice, but I’m extremely disappointed with the booking experience. While reserving through Expedia, there was a glitch that didn’t show a confirmation, so I rebooked the same room—resulting in a double booking. I noticed the issue right away and contacted Expedia immediately to request a refund. They informed me that the refund needed to be authorized by the hotel. This was an honest mistake—not a change of plans—and we did stay at the hotel as intended. It’s been over four weeks, and we still haven’t received any update or refund. I’m from Cartagena and visit often, and this hotel could have become our go-to spot. Unfortunately, this experience felt very unfair and left a bad impression. Terrible service and lack of accountability.
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Ramsesa
icon-Business with Friends
Business with Friends
2.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

There is a smell of mildew, there was insects in the room like cricket and ants. I couldn’t stay longer be pude the smell of the mildew was too strong.
Eduardo
icon-Business
Business
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

All beautiful. Great staff and attention to details. A very playful puppy at the lobby gave it a very nice touch.
Cody
8.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Staff were great water cut out to room during renovations
Jose
icon-Leisure with Friends
Leisure with Friends
6.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

The service in the property was horrible. - Don't have 2 key for any room (We book 4 room) - At night the personal was sleeping (we just knock like 20 minute for open the doors) - Humidity super high - The manager was horrible - Pool amenity was 0, no bar, no personal. The best was the breakfast and the lady over there, she safe the experience. Honestly was super sad the experience.
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Melissa
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Love the boutique style and the cooks made authentic Colombian breakfast.
James
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Beautiful oasis in the middle of everything. The staff is amazing! Big kiss to Jorge!
Juan
icon-Business
Business
2.0
/10
Reviewed 36 week(s) ago

Hotels.com verified review

They did not let me change my dates, also hotels.com did not help with the situation.
Miguel
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

I will never stay in this place again.I will not recommend this place to anybody.place needs to be remodel. The rooms are to small for the price they charge the pools are small and very old.the service is pretty bad.it needs a lot of work.for $400 per night that they charged us not worth it
Ryan James
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

We had an amazing stay at Casa DiLuca. The staff were super friendly and helpful. The room was very large and beautiful and the pools were fantastico!
daniela
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Hotel was nice… not Great but nice. Breakfast was included but it was a total disappointment, an hr before bfast was over the buffet hot items were empty… not a great assortment. Ended up eating out the next two mornings. Room was comfortable and clear. Pool was disappointing too This Hotel is good if your are only going in to sleep. Not many amenities, TV had issues when we wanted to use it.
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Janko
10.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

One of the best boutique hotel in Cartagena
Yves
10.0
/10
Reviewed 41 week(s) ago

Hotels.com verified review

Fantastic experience. Great hotel and top-notch staff. Thanks!
Ana
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 45 week(s) ago

Hotels.com verified review

It was very nice but too loud at night with music from other places.
Number of reviews per page
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