Best Western Plus Enugu

Explore Best Western Plus Enugu
7.0
Pleasant
From 16 reviews
Cleanliness

7.2

Room Comfort

7.6

Service and Facilites

6.4

Traveler Reviews Best Western Plus Enugu

Number of reviews per page
20
40
Top reviews
Ebube
icon-Leisure
Leisure
6.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Building & amenities need to be upgraded.
Gwendoline
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

Spacious and clean rooms.
Verified traveler
8.0
/10
Reviewed 43 week(s) ago

Hotels.com verified review

Comfortable and spacious. Staff attentive, friendly and responsive. Well lit. Spa on property with an ATM. Cons: no USB outlets. The door separating the shower from the rest of the bathroom is ackwardly placed near the toilet!!! Very little by way of toiletries (single bar of soap)
Patricia
icon-Leisure
Leisure
4.0
/10
Reviewed 58 week(s) ago

Expedia Group verified review

First impression counts. When i arrived at the hotel, i was taken to a room that has not been cleaned. The second room i was given was smelly. I could not put my head on the pillow because of the ooze from the pillows. The hotel looks beautiful outside but the inside is horrible. I will never stay in that hotel again.
LEONARD
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 66 week(s) ago

Expedia Group verified review

It is great place
Adanna
6.0
/10
Reviewed 70 week(s) ago

Expedia Group verified review

It’s not clean, I saw a cockroach in my room, lots of noise from loud music and staff that don’t respond!
Francis
icon-Leisure
Leisure
4.0
/10
Reviewed 76 week(s) ago

Expedia Group verified review

Good hotel but poor staff and maintenance!
George
icon-Business
Business
10.0
/10
Reviewed 106 week(s) ago

Expedia Group verified review

Safe location and friendly and helpful staff.
Uche
4.0
/10
Reviewed 123 week(s) ago

Expedia Group verified review

I could not take a shower. No hot water, the door was awkward and reaching the shower controls was a challenge. I have up in the end.
Verified traveler
icon-Business
Business
4.0
/10
Reviewed 126 week(s) ago

Hotels.com verified review

Well below the hype and price. There were roaches in the bathroom which the front desk ascribed to a recent fumigation. The entrance door felt and looked like it could be knocked down with one kick. Looked like the bathroom amenities were falling apart. Thank goodness I only spent a night. Couldn’t wait to get out there.
Verified traveler
8.0
/10
Reviewed 203 week(s) ago

Hotels.com verified review

Quiet, well maintained environment. Wish the wifi were more reliable.
Verified traveler
icon-Friends and Family with Partner
Friends and Family with Partner
8.0
/10
Reviewed 345 week(s) ago

Expedia Group verified review

Location and security was superb. Most staff friendly and welcoming. Used to fuĺl English breakfast and non was available One receptionist lady staff need to be organised, sometimes misplaced our hotel room card Cleaners should put all required items after cleaning our rooms Bathroom floors had small insects moving about, ended up buying own cleaning stuff to get rid of them Bill payment was totalled in pounds or us dollars however was made to pay in naira and had to change our pounds to naira ahhhh.
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Oliver
10.0
/10
Reviewed 355 week(s) ago

Hotels.com verified review

Amazing however need to have more variety during breakfast
Tommy
4.0
/10
Reviewed 215 week(s) ago

Hotels.com verified review

service was bad workers was rude. Had to proofe everyday we order breakfast for 2.And it was almost same food everyday.Only so was nice was cleaners and hotel manager. But in reseption they was rude.Pool was dirty in first days. and close in mondsys.And all time they tell we book for 1 and not 2
You’ve read all the top reviews.
Number of reviews per page
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