Aitch Boutique Hotel - an LIH Hotel

Explore Aitch Boutique Hotel - an LIH Hotel
9.0
Exceptional
From 50 reviews
Cleanliness

9.0

Room Comfort

9.0

Service and Facilites

9.2

Traveler Reviews Aitch Boutique Hotel - an LIH Hotel

Number of reviews per page
20
40
Top reviews
Ali
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

I stayed one night 10/13 , relaxing light to sleep in . Clean bed . Convenient markets and resturant in a walking distance .
Steven
8.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Very friendly staff who were very helpful, easy and quick check in, gave two room cards so I could keep AC on in room when I was out
Emma
10.0
/10
Reviewed 64 week(s) ago

Hotels.com verified review

A hotel in a good location to explore Madaba. Nice pool area and other facilities. Great value for money.
Katherine
10.0
/10
Reviewed 92 week(s) ago

Hotels.com verified review

This was an easy drive from the car rental company with self-parking. We arrived late and left early, but it was a pleasant stay.
Katrina
10.0
/10
Reviewed 110 week(s) ago

Hotels.com verified review

Really enjoyed our stay. We arrived late and the bar was closed however they opened it for us and allowed us to relax and wind down after our flight. Friendly service
Verified traveler
10.0
/10
Reviewed 116 week(s) ago

Hotels.com verified review

Friendly staff, chatty and helpful. Lovely outdoor area by the pool and garden area complete with cats and kittens. Plenty of parking spaces and within easy walking distance for sightseeing in Madaba.
Carl
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 116 week(s) ago

Hotels.com verified review

Beautiful, comfortable hotel. Located close to the Madaba Mosaics. The staff here are so very friendly. You should be so very proud of them. Dr Carl Francis Merritt
Stuart
8.0
/10
Reviewed 123 week(s) ago

Hotels.com verified review

Rulla at front desk was great, and spoke very good English. I was given all the bottled water I cared for. The shower was hot with good pressure. The bed was very firm. A/C in the Middle East is not lightly utilized, so my room was hot upon arrival. I was granted an extra key to use in the room's power device so that the room could cool sufficiently during my Madaba walk-around tour, such that I could nap comfortably upon my return. I did not utilize the pool, which is small, but was being cleaned while I sat pool-side, and looked very clean and inviting. There seemed to be ample parking behind the hotel. I was allowed to check in early, and enjoyed a walking tour given by an avid Madaba resident and history buff.
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Omar
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Leisure with Partner
10.0
/10
Reviewed 126 week(s) ago

Expedia Group verified review

Amazing staff and all in all very nice place to stay
seamus
10.0
/10
Reviewed 137 week(s) ago

Hotels.com verified review

Lovely hotel modern rooms great location pool with bar was great 4 chilling bit noisy with kids staff very helpful
John E
10.0
/10
Reviewed 137 week(s) ago

Hotels.com verified review

Fabulous Family run Hotel. We were very impressed with the room, pool, lounge and staff. A real gem.
Yordany
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 150 week(s) ago

Expedia Group verified review

In a few words. Hotel was fantastic, super clean and modern and the staff was amazing. Would come back every time.
Ruby
10.0
/10
Reviewed 160 week(s) ago

Expedia Group verified review

the staff was very honest and retuned our jewelry when checked back to this same hotel 2 days after checking out. i liked the honesty of the staff. Cons: The property needs an on site laundry facility. There is dry clean services but having a washer and dryer on property will be greatly appreciated by travelers, specially those with young kids.
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Verified traveler
10.0
/10
Reviewed 160 week(s) ago

Hotels.com verified review

Loved the facility and the location. This is definitely a new building and is much nicer than other accommodations in the area. The rooms feels a bit smaller than the pictures suggest. Provided breakfast is more than adequate. Overall would return again
andy
6.0
/10
Reviewed 164 week(s) ago

Hotels.com verified review

Firstly - the good points : Excellent spacious bedroom and shower. One of the best hotel rooms experienced in Jordan - complete with all facilities ( Fridge, kettle, safe, etc ). The pool area provided great relaxing environment. However - the negative points : Breakfast was a shambles. Staff were just not interested in serving customers - to the point of being positively rude. One of the great things when visiting Jordan is the friendly service and welcome you get at hotels ( and elsewhere ). Yet at this hotel the staff simply ignored guests - either due to poor training or insufficient staff. Simple requests for tea, coffee or cooked breakfasts were ignored. The hotel has great potential - but let down by poor customer service. Until the customer service problems are addressed I could not recommend the hotel.
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Linda
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Friends and Family
8.0
/10
Reviewed 165 week(s) ago

Hotels.com verified review

New looking hotel in great location within walking distance to shops/restaurants/mosaic church in Madaba. The front staff was very helpful/friendly. The breakfast buffet is large/delicious. free parking in back of the hotel. The bathroom was very small with little counter space. Dogs running lose woke us up barking very early morning. There was no toilet paper in room-- had to ask for it. Refridgerator did not work.
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Coryden
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 166 week(s) ago

Expedia Group verified review

Staff are all extremely helpful and friendly
TERRENCE
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 168 week(s) ago

Expedia Group verified review

Great hotel
Alison
10.0
/10
Reviewed 179 week(s) ago

Hotels.com verified review

We decided to stay here in Madaba, rather than going to Amman, because of the pool, which turned out to be an excellent choice, as Jordan had a heatwave over the first bit of our stay! The hotel is lovely and modern, very clean, and the pool area is also clean and well-maintained. The staff were really pleasant and helpful as well, so we were really happy with our stay.
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Ammar
10.0
/10
Reviewed 182 week(s) ago

Expedia Group verified review

Good service
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