Hotel was nice and clean. Staff was very friendly and helpful. There's a bar in the loby and breakfast served. It's a bit expensive, especially since there's other restaurants of similar quality at far cheaper prices within walking distance of the hotel. I guess you pay for convenience. There was a rooftop bar and a Michelin restaurant in the basement I didn't get to check out. I got back too late. May be next time.

Staff is amazing, great location

What an amazing space. The architecture is gorgeous so the communal space is actually a place where everyone comes to hang out - it's a great energy. The rooms are lovely, food is delicious and the team really knows how to make you feel part of the hotel not just someone passing through. Loved my stay.

The staff were great. So nice upon arrival. And went over and above by upgrading us to a Suite when our room wasn’t ready for us. Very impressed with the customer service.

Great stay

We arrived earlier than expected but we were offered a pleasant early checkin. Emma at the front desk was super friendly and made sure we were well taken care of. We really appreciated her amazing help.

Great rooms - everything you need.

Great hotel, location and amazing team!

In that price range, Ace is a great option.

Overall very nice!

Great location and great staff

I would love if the gym was a bit nicer but other than that, it’s a very beautiful property. The staff was very friendly and the alder restaurant on site was divine.

very good

The Ace Hotel is a treat! The decor is thoughtful and relaxing. The staff are friendly and welcoming. Although we didn't have our dog, it is also pet friendly without a pet fee! It is conveniently located, walkable to lots of amenities.

We stayed at Ace Hotel Toronto for a weekend staycation and had a really enjoyable experience overall. The room was spacious, well designed, and had a view overlooking the park, which gave the stay a surprisingly calm feeling for downtown Toronto. The hotel amenities were great, breakfast on the top floor was enjoyable, and the in-suite dining was genuinely very good. The food arrived right on time, and the quality was just as good as dining downstairs at Alder. Overall, it felt like a stylish and comfortable city escape for a weekend.

Good roof bar

Pillows were bad, room wasn't cleaned, had to ask for a remote for the TV and water was cold every day.

The room was great, comfortable bed, however the lack of a table or desk to work on was inconvenient. Could really remove the mini bar space and provide a table or something. Staff was great. The Lobby is very cramped quarters with not a lot of options if not wanting to spend high prices at the Alder. Thankfully there are plenty of options outside of the hotel.

Bar

Clean and cozy, staff are so nice, everything is good! And also location is very good to walk for eating!