Booked a week in advance, got there after a very long day of travel at around 11:30 pm. Was turned away due to no water, no refund, just told to leave. Now I have to deal with chargebacks etc. No notice to guests that this happened. Just let us figure it out at midnight. Took another hour to find a place to sleep for a few hours, Ruined the 1st day of vacation for sure.